TeamViewer vs. Webex Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Webex Webinars
Score 8.9 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
TeamViewerWebex Webinars
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Webex Events
Contact Sales
Offerings
Pricing Offerings
TeamViewerWebex Webinars
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamViewerWebex Webinars
Considered Both Products
TeamViewer
Chose TeamViewer
In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we …
Chose TeamViewer
TeamViewer was the best option for remote control and with the ability for participants to point on the screen during presentations. It was the fastest/smoothest experience for remote control, and allowed logging into the computer before logging in after a reboot. It was also …
Webex Webinars
Chose Webex Webinars
The thing that is mainly a major focus among the users is that Webex has a very good and stable solution that makes sure that there are no drops and no lag during the webinars, which is a must-have for large-scale connection, as per me . As well as it supports up to 1 lakh …
Features
TeamViewerWebex Webinars
Security
Comparison of Security features of Product A and Product B
TeamViewer
8.6
53 Ratings
2% above category average
Webex Webinars
-
Ratings
Role-based user permissions8.653 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.5
539 Ratings
2% above category average
Webex Webinars
-
Ratings
File transfer8.8507 Ratings00 Ratings
Instant message8.6467 Ratings00 Ratings
Access to sleeping/powered-off computers7.3358 Ratings00 Ratings
Session record8.3366 Ratings00 Ratings
Annotations7.9131 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
TeamViewer
8.0
39 Ratings
2% above category average
Webex Webinars
-
Ratings
Third-party software integrations8.039 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
TeamViewer
8.3
64 Ratings
6% above category average
Webex Webinars
-
Ratings
Attended device access9.163 Ratings00 Ratings
Unattended device access8.459 Ratings00 Ratings
Mobile device access7.756 Ratings00 Ratings
Virtual device access8.353 Ratings00 Ratings
Multiple-display support8.354 Ratings00 Ratings
Multiple concurrent sessions8.353 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
8.8
62 Ratings
13% above category average
Dashboards00 Ratings8.758 Ratings
Data exportability00 Ratings8.958 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
8.8
68 Ratings
8% above category average
High quality audio00 Ratings9.268 Ratings
Mobile support00 Ratings8.563 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
9.0
67 Ratings
10% above category average
Calendar integration00 Ratings9.060 Ratings
Record meetings / events00 Ratings8.866 Ratings
Slideshows00 Ratings9.363 Ratings
Event registration00 Ratings8.863 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
8.9
66 Ratings
5% above category average
Audience polling00 Ratings9.065 Ratings
Q&A00 Ratings8.863 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
8.9
64 Ratings
6% above category average
Participant roles & permissions00 Ratings9.164 Ratings
Confidential attendee list00 Ratings8.758 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
TeamViewer
-
Ratings
Webex Webinars
8.8
54 Ratings
11% above category average
Branding options00 Ratings8.852 Ratings
Integration to Marketing Automation00 Ratings8.848 Ratings
Best Alternatives
TeamViewerWebex Webinars
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
BigMarker
BigMarker
Score 6.0 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
Zoho Meeting
Zoho Meeting
Score 8.8 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
ON24
ON24
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TeamViewerWebex Webinars
Likelihood to Recommend
8.7
(557 ratings)
8.5
(68 ratings)
Likelihood to Renew
10.0
(64 ratings)
9.6
(5 ratings)
Usability
9.1
(57 ratings)
9.0
(26 ratings)
Availability
9.1
(5 ratings)
8.0
(3 ratings)
Performance
9.1
(5 ratings)
8.0
(3 ratings)
Support Rating
9.6
(50 ratings)
5.9
(26 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
9.0
(1 ratings)
Implementation Rating
8.9
(119 ratings)
8.0
(1 ratings)
Configurability
9.1
(4 ratings)
10.0
(2 ratings)
Ease of integration
9.1
(5 ratings)
10.0
(2 ratings)
Product Scalability
9.1
(5 ratings)
9.0
(3 ratings)
Vendor post-sale
8.5
(5 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.1
(5 ratings)
10.0
(2 ratings)
User Testimonials
TeamViewerWebex Webinars
Likelihood to Recommend
TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
Read full review
Cisco
I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
Read full review
Pros
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Read full review
Cons
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
Read full review
Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
Read full review
Likelihood to Renew
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
Read full review
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Read full review
Usability
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
Read full review
Reliability and Availability
TeamViewer
Always available if setup correctly.
Read full review
Cisco
Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
Read full review
Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Cisco
You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
Read full review
Support Rating
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Read full review
In-Person Training
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Cisco
No answers on this topic
Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Cisco
It was a good training to understand not only webinars but the entire platform.
Read full review
Implementation Rating
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
Read full review
Cisco
The implementation process was fairly simple and straightforward
Read full review
Alternatives Considered
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
Read full review
Cisco
ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
Read full review
Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Cisco
Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
Read full review
Return on Investment
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.