Kronos Workforce Dimensions / UKG Dimensions (discontinued) vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Score 7.1 out of 10
N/A
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
UKG Pro
Score 7.7 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Considered Both Products
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Chose Kronos Workforce Dimensions / UKG Dimensions (discontinued)
UKG Dimensions is a more robust platform than UKG Workforce Central. Although there are some features in Workforce central that I already miss. I am so glad we purchased UKG Dimensions, as it is more suited for the Manufacturing industry. With UKG Dimensions, we will also have …
Chose Kronos Workforce Dimensions / UKG Dimensions (discontinued)
The Functionality in UKG Dimensions is extremely user-friendly and it did most of what we needed out of the box. Easy for an HR/PR Person who is tech-savvy to manage without too much support from IT.
Chose Kronos Workforce Dimensions / UKG Dimensions (discontinued)
UKG Dimensions is complex and [simple] to use making it easier to embrace opportunities, ensure accuracy, and report on KPIs, which I was not able to do with other products.
Chose Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Dimensions have been great for us with the customization. I have been informed that UltiPro had capabilities that were never built out. We had UltiPro and made the change right before and in the midst of the merger. The HCM side was much better in UltiPro in many ways but …
UKG Pro
Chose UKG Pro
UKG Pro HCM is much more robust and has increased functionality over that of Dimensions HCM.
Chose UKG Pro
Far more flexibility, better customer service.
Chose UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either …
Top Pros
Top Cons
Features
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.4
820 Ratings
7% above category average
Employee demographic data00 Ratings8.7746 Ratings
Employment history00 Ratings8.7777 Ratings
Job profiles and administration00 Ratings8.2748 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.5735 Ratings
Organizational charting00 Ratings7.9658 Ratings
Organization and location management00 Ratings8.6670 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.4530 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.7
761 Ratings
8% above category average
Pay calculation00 Ratings9.1723 Ratings
Support for external payroll vendors00 Ratings8.9347 Ratings
Off-cycle/On-Demand payment00 Ratings9.0245 Ratings
Benefit plan administration00 Ratings8.2656 Ratings
Direct deposit files00 Ratings9.3715 Ratings
Salary revision and increment management00 Ratings8.7585 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.2
577 Ratings
2% above category average
Approval workflow00 Ratings8.6517 Ratings
Balance details00 Ratings8.1540 Ratings
Annual carry-forward and encashment00 Ratings7.8443 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.7
813 Ratings
7% above category average
View and generate pay and benefit information00 Ratings8.9784 Ratings
Update personal information00 Ratings8.9790 Ratings
View company policy documentation00 Ratings8.7576 Ratings
Employee recognition00 Ratings8.1296 Ratings
View job history00 Ratings8.8774 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.8
196 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.8196 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.0
751 Ratings
6% above category average
Report builder00 Ratings8.0730 Ratings
Pre-built reports00 Ratings8.0741 Ratings
Ability to combine HR data with external data00 Ratings7.9509 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.7
571 Ratings
9% above category average
New hire portal00 Ratings8.5568 Ratings
Manager tracking tools00 Ratings8.9454 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.1
387 Ratings
2% above category average
Corporate goal setting00 Ratings8.4300 Ratings
Individual goal setting00 Ratings7.9368 Ratings
Line-of sight-visibility00 Ratings8.2259 Ratings
Performance tracking00 Ratings7.9342 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.3
476 Ratings
6% above category average
Performance plans00 Ratings8.1424 Ratings
Performance improvement plans00 Ratings8.1334 Ratings
Review status tracking00 Ratings8.5445 Ratings
Review reminders00 Ratings8.0408 Ratings
Multiple review frequency00 Ratings8.7343 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
9.0
193 Ratings
14% above category average
Create succession plans/pools00 Ratings9.1159 Ratings
Candidate ranking00 Ratings9.1169 Ratings
Candidate search00 Ratings8.8168 Ratings
Candidate development00 Ratings9.1157 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
-
Ratings
UKG Pro
8.3
470 Ratings
7% above category average
Job Requisition Management00 Ratings8.4446 Ratings
Company Website Posting00 Ratings8.9434 Ratings
Publish to Social Media00 Ratings8.4344 Ratings
Job Search Site Posting00 Ratings8.7402 Ratings
Duplicate Candidate Prevention00 Ratings7.2334 Ratings
Applicant Tracking00 Ratings8.3433 Ratings
Notifications and Alerts00 Ratings8.5401 Ratings
Best Alternatives
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Small Businesses
When I Work
When I Work
Score 8.9 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
SAP Fieldglass
SAP Fieldglass
Score 8.6 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Likelihood to Recommend
7.1
(32 ratings)
8.3
(947 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(196 ratings)
Usability
6.9
(2 ratings)
9.0
(189 ratings)
Availability
-
(0 ratings)
10.0
(75 ratings)
Performance
-
(0 ratings)
10.0
(332 ratings)
Support Rating
7.0
(1 ratings)
5.6
(495 ratings)
In-Person Training
-
(0 ratings)
9.8
(87 ratings)
Online Training
-
(0 ratings)
9.5
(204 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(66 ratings)
Product Scalability
-
(0 ratings)
9.9
(94 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(56 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(49 ratings)
User Testimonials
Kronos Workforce Dimensions / UKG Dimensions (discontinued)UKG Pro
Likelihood to Recommend
Discontinued Products
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
Read full review
UKG
As a hospital with 1300 employees, we find that UKG is fully scalable and addresses all our needs with one product. UKG offers the Ready solution, which is aimed at smaller organizations. There are several different benefit solutions. Because of the other offerings, UKG products would work well for large, global organizations and smaller businesses that need automation and technology for payroll and timekeeping.
Read full review
Pros
Discontinued Products
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Discontinued Products
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
Read full review
Usability
Discontinued Products
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
Discontinued Products
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
Discontinued Products
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Read full review
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
Discontinued Products
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
Discontinued Products
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Discontinued Products
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
Discontinued Products
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
Read full review
UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
Discontinued Products
No answers on this topic
UKG
Read full review
Return on Investment
Discontinued Products
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
Read full review
ScreenShots

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice