Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.5 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Webex Webinars
Score 8.9 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
Webex AppWebex Webinars
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Webex Events
Contact Sales
Offerings
Pricing Offerings
Webex AppWebex Webinars
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Webex AppWebex Webinars
Considered Both Products
Webex App
Webex Webinars
Chose Webex Webinars
Webex Webinars has more customisation options than Zoom Webinars and allows a staggering 1,00,000 attendees in a webinar. It also provides detailed analytics after the webinar which helps us make informed decision and look for ways to increase our number of attendees and the …
Chose Webex Webinars
One of the main reason we chose Webex Webinar was because trainers like the in-webinar/training emoticons that stick next to a user's name on the participant panel. Other products just have the emoji's that pop up, but you can't easily tell who posted them. Those are important …
Features
Webex AppWebex Webinars
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
8.0
621 Ratings
3% above category average
Webex Webinars
-
Ratings
Task Management7.7352 Ratings00 Ratings
Gantt Charts7.2166 Ratings00 Ratings
Scheduling8.6487 Ratings00 Ratings
Workflow Automation7.9238 Ratings00 Ratings
Mobile Access8.6584 Ratings00 Ratings
Search8.0497 Ratings00 Ratings
Visual planning tools8.1270 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
7.7
664 Ratings
4% below category average
Webex Webinars
-
Ratings
Chat8.9654 Ratings00 Ratings
Notifications8.5645 Ratings00 Ratings
Discussions8.4597 Ratings00 Ratings
Surveys7.9336 Ratings00 Ratings
Internal knowledgebase8.1300 Ratings00 Ratings
Integrates with GoToMeeting8.5152 Ratings00 Ratings
Integrates with Gmail and Google Hangouts2.2175 Ratings00 Ratings
Integrates with Outlook8.9381 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
7.9
574 Ratings
2% below category average
Webex Webinars
-
Ratings
Versioning8.0348 Ratings00 Ratings
Video files8.3495 Ratings00 Ratings
Audio files8.5494 Ratings00 Ratings
Document collaboration8.3460 Ratings00 Ratings
Access control8.1363 Ratings00 Ratings
Advanced security features8.6376 Ratings00 Ratings
Integrates with Google Drive4.7171 Ratings00 Ratings
Device sync8.5350 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
8.8
62 Ratings
13% above category average
Dashboards00 Ratings8.758 Ratings
Data exportability00 Ratings8.958 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
8.8
68 Ratings
8% above category average
High quality audio00 Ratings9.268 Ratings
Mobile support00 Ratings8.563 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
9.0
67 Ratings
10% above category average
Calendar integration00 Ratings9.060 Ratings
Record meetings / events00 Ratings8.866 Ratings
Slideshows00 Ratings9.363 Ratings
Event registration00 Ratings8.863 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
8.9
66 Ratings
5% above category average
Audience polling00 Ratings9.065 Ratings
Q&A00 Ratings8.863 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
8.9
64 Ratings
6% above category average
Participant roles & permissions00 Ratings9.164 Ratings
Confidential attendee list00 Ratings8.758 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex App
-
Ratings
Webex Webinars
8.8
54 Ratings
11% above category average
Branding options00 Ratings8.852 Ratings
Integration to Marketing Automation00 Ratings8.848 Ratings
Best Alternatives
Webex AppWebex Webinars
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
BigMarker
BigMarker
Score 6.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Meeting
Zoho Meeting
Score 8.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
ON24
ON24
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex AppWebex Webinars
Likelihood to Recommend
8.5
(711 ratings)
8.5
(68 ratings)
Likelihood to Renew
8.4
(34 ratings)
9.6
(5 ratings)
Usability
8.5
(390 ratings)
9.0
(26 ratings)
Availability
9.1
(12 ratings)
8.0
(3 ratings)
Performance
6.7
(11 ratings)
8.0
(3 ratings)
Support Rating
8.7
(395 ratings)
5.9
(26 ratings)
In-Person Training
9.0
(4 ratings)
-
(0 ratings)
Online Training
8.5
(6 ratings)
9.0
(1 ratings)
Implementation Rating
6.8
(15 ratings)
8.0
(1 ratings)
Configurability
7.1
(14 ratings)
10.0
(2 ratings)
Ease of integration
8.5
(11 ratings)
10.0
(2 ratings)
Product Scalability
7.6
(11 ratings)
9.0
(3 ratings)
Vendor post-sale
8.6
(10 ratings)
10.0
(2 ratings)
Vendor pre-sale
8.6
(12 ratings)
10.0
(2 ratings)
User Testimonials
Webex AppWebex Webinars
Likelihood to Recommend
Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
Read full review
Cisco
I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
Read full review
Pros
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
Read full review
Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Read full review
Cons
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
Read full review
Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
Read full review
Likelihood to Renew
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
Read full review
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Read full review
Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
Read full review
Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
Read full review
Cisco
Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
Read full review
Performance
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
Read full review
Cisco
You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
Read full review
Support Rating
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
Read full review
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Read full review
In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Read full review
Cisco
No answers on this topic
Online Training
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
Read full review
Cisco
It was a good training to understand not only webinars but the entire platform.
Read full review
Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
Read full review
Cisco
The implementation process was fairly simple and straightforward
Read full review
Alternatives Considered
Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
Read full review
Cisco
ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
Read full review
Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
Read full review
Cisco
Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
Read full review
Return on Investment
Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
Read full review
Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots