Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Events (formerly Socio)
Score 8.6 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Webex Events (formerly Socio)Webex Meetings
Editions & Modules
No answers on this topic
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Webex Events (formerly Socio)Webex Meetings
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Webex Events (formerly Socio)Webex Meetings
Considered Both Products
Webex Events (formerly Socio)

No answer on this topic

Webex Meetings
Chose Webex Meetings
Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
Chose Webex Meetings
Microsoft Teams has been a new addition to our collab tool. Its usage has increased over the last few months due to the pandemic driven needs. Cisco Webex is still the primary platform.
Chose Webex Meetings
Video quality and HD audio makes a huge difference and ease of use or user interface, Noice cancelling features, speaker tracking features, auto frame crop from same room if two people are present both will be cropped if there is unnecessary space around them . this will make …
Chose Webex Meetings
I selected Webex Meetings for internal meetings with team colleagues and external meetings for other organizations. And also for sharing files with members of internal organizations. Webex Meetings offers robust security features, including end-to-end encryption, multifactor …
Chose Webex Meetings
WebEx meetings have been out long before the beginning of Covid 19. Therefore, it is a product that has been used by many industries in the past, and not just after the pandemic. in WebEx meetings, it is easy to schedule meetings, it is easy to share screens, and it is easy to …
Chose Webex Meetings
I am not a big fan of Zoom but used for some ceremonies. Looks like some old tech, and I feel like it is not secure enough. Webex Meetings look more decent and authenticated, and more secure. CGI uses Teams for all their meetings; it's as good as Webex Meetings.
Chose Webex Meetings
I prefer Webex Meetings vs. Microsoft Teams. I feel like there are better features with Webex. The customers are like most of us, when they have to switch to a new platform (i.e. from MS Teams to Webex) is learning curve and big adjustment. They find features they like and …
Top Pros
Top Cons
Features
Webex Events (formerly Socio)Webex Meetings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Webex Events (formerly Socio)
8.7
6 Ratings
5% above category average
Webex Meetings
-
Ratings
Responsive Design for Web Access8.66 Ratings00 Ratings
Mobile Application9.06 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.66 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Events (formerly Socio)
9.4
5 Ratings
14% above category average
Webex Meetings
8.3
763 Ratings
1% above category average
Calendar integration10.01 Ratings8.5723 Ratings
Meeting initiation10.01 Ratings8.3750 Ratings
Integrates with social media10.01 Ratings7.8308 Ratings
Record meetings / events8.74 Ratings8.5712 Ratings
Slideshows9.01 Ratings8.4648 Ratings
Event registration8.75 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Events (formerly Socio)
8.4
4 Ratings
5% above category average
Webex Meetings
8.3
722 Ratings
2% below category average
Live chat8.74 Ratings8.6702 Ratings
Audience polling8.63 Ratings8.1621 Ratings
Q&A8.04 Ratings8.2628 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Events (formerly Socio)
9.1
4 Ratings
6% above category average
Webex Meetings
8.4
718 Ratings
0% above category average
User authentication8.94 Ratings8.3668 Ratings
Participant roles & permissions9.14 Ratings8.4700 Ratings
Confidential attendee list9.34 Ratings8.4414 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Events (formerly Socio)
8.5
4 Ratings
3% above category average
Webex Meetings
-
Ratings
Branding options8.23 Ratings00 Ratings
Attendee list export8.94 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Webex Events (formerly Socio)
8.7
5 Ratings
7% above category average
Webex Meetings
-
Ratings
Registration, RSVP, and ticketing8.64 Ratings00 Ratings
Email marketing10.01 Ratings00 Ratings
Livestreaming8.74 Ratings00 Ratings
Audience engagement8.15 Ratings00 Ratings
Event recording8.74 Ratings00 Ratings
Virtual booths8.04 Ratings00 Ratings
Networking8.44 Ratings00 Ratings
Event analytics8.74 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Events (formerly Socio)
-
Ratings
Webex Meetings
8.1
763 Ratings
1% above category average
High quality audio00 Ratings8.7758 Ratings
High quality video00 Ratings8.5752 Ratings
Low bandwidth requirements00 Ratings7.2725 Ratings
Mobile support00 Ratings8.0687 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Webex Events (formerly Socio)
-
Ratings
Webex Meetings
8.3
754 Ratings
4% above category average
Desktop sharing00 Ratings8.7752 Ratings
Whiteboards00 Ratings7.8654 Ratings
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Webex Events (formerly Socio)Webex Meetings
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Whova
Whova
Score 8.9 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex Events (formerly Socio)Webex Meetings
Likelihood to Recommend
9.2
(56 ratings)
8.6
(774 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.9
(46 ratings)
Usability
-
(0 ratings)
8.5
(102 ratings)
Availability
-
(0 ratings)
9.1
(450 ratings)
Performance
-
(0 ratings)
8.8
(425 ratings)
Support Rating
8.2
(1 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
-
(0 ratings)
7.0
(14 ratings)
Configurability
-
(0 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
Webex Events (formerly Socio)Webex Meetings
Likelihood to Recommend
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
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Pros
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
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Likelihood to Renew
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Read full review
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
Cisco
No answers on this topic
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Cisco
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Cisco
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Cisco
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Cisco
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Cisco
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Cisco
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Cisco
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of Webex Events (formerly Socio) Video Rooms: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of Webex Events (formerly Socio)  Lead Retrieval: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.