What users are saying about
31 Ratings
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Top Rated
712 Ratings
31 Ratings
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Score 6.4 out of 101

Webex Meetings

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Top Rated
712 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Webex Events

Webex Event Center is a powerful software that can help you host seamless webinars. However, there are companies that offer similar products at lower prices and with much better customer service experience. Maybe it's just our unique experience, but the trouble we are going through with getting our questions answered and our issues addressed are too much compared to the value we get from the software.
No photo available

Webex Meetings

Webex works just like any other web meeting tool. It has an app, a desktop app, and a web version. At this point, I would be unlikely to recommend it because of its specificity to the business world (as opposed to something like Zoom, BlueJeans, etc...) and the requirement for a corporate licensing model that doesn't exactly make the juice worth the squeeze for a product that really doesn't differentiate itself on an enterprise level as anything uniquely special amongst its peers.
Chris Carpenter profile photo

Feature Rating Comparison

Reporting & Analytics

Webex Events
7.3
Webex Meetings
Dashboards
Webex Events
7.3
Webex Meetings
Data exportability
Webex Events
7.4
Webex Meetings

Performance & Compatibility of Online Events Software

Webex Events
8.0
Webex Meetings
7.7
High quality audio
Webex Events
8.8
Webex Meetings
7.9
Mobile support
Webex Events
7.2
Webex Meetings
8.0
High quality video
Webex Events
Webex Meetings
8.0
Low bandwidth requirements
Webex Events
Webex Meetings
6.9

Online Meetings / Events

Webex Events
8.0
Webex Meetings
8.0
Calendar integration
Webex Events
7.8
Webex Meetings
8.4
Record meetings / events
Webex Events
7.0
Webex Meetings
7.9
Slideshows
Webex Events
8.8
Webex Meetings
8.3
Event registration
Webex Events
8.5
Webex Meetings
Meeting initiation
Webex Events
Webex Meetings
8.2
Integrates with social media
Webex Events
Webex Meetings
7.2

Online Events Collaboration

Webex Events
8.9
Webex Meetings
8.0
Audience polling
Webex Events
8.8
Webex Meetings
8.1
Q&A
Webex Events
9.0
Webex Meetings
7.8
Live chat
Webex Events
Webex Meetings
8.1

Online Events Security

Webex Events
8.7
Webex Meetings
7.9
Participant roles & permissions
Webex Events
8.5
Webex Meetings
7.8
Confidential attendee list
Webex Events
8.9
Webex Meetings
8.0
User authentication
Webex Events
Webex Meetings
7.9

Online Events Marketing

Webex Events
7.7
Webex Meetings
Branding options
Webex Events
5.7
Webex Meetings
Integration to Marketing Automation
Webex Events
9.6
Webex Meetings

Screen Sharing

Webex Events
Webex Meetings
8.2
Desktop sharing
Webex Events
Webex Meetings
8.6
Whiteboards
Webex Events
Webex Meetings
7.8

Pros

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson profile photo

Webex Meetings

  • Easy to use interface
  • Presenter controls
  • Audio connectivity options
  • Screen sharing
  • video chats quality
Aditya Dwivedi profile photo

Cons

Webex Events

  • Video buffering could be faster
  • Resolution during screen sharing is sometimes affected
  • Recording functionality is not always dependable
Daniel Darabaris, FPC PHR profile photo

Webex Meetings

  • During our initial deployment we had difficulty installing the client on systems which already had a previous version of WebEx installed. There was no WebEx cleanup utility that worked properly which forced us to write our own to clean previous versions off of systems prior to installing a new client.
  • The WebEx client and server tends to update very frequently which introduced difficulty during our initial deployment. This was especially true with our associates who do not have admin rights on their PC.
  • Technical support during the packaging and deployment stage of our implementation could have been a bit better. We ended up creating our own solutions and resolving issues frequently where WebEx was not able to.
No photo available

Likelihood to Renew

Webex Events

Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson profile photo

Webex Meetings

Webex Meetings 1.0
Based on 7 answers
We have yet to find a better solution.
No photo available

Usability

Webex Events

Webex Events 8.0
Based on 1 answer
It is a consistent and reliable platform.
Marcus Manderson profile photo

Webex Meetings

Webex Meetings 7.1
Based on 8 answers
I think it’s very easy to use and serves its purpose well. Most first time users are able to login quickly to webinars and understand the flow of the presentations.
Samantha McMahon profile photo

Reliability and Availability

Webex Events

Webex Events 10.0
Based on 1 answer
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson profile photo

Webex Meetings

No score
No answers yet
No answers on this topic

Performance

Webex Events

Webex Events 10.0
Based on 1 answer
Fast, reliable, and consistent performance
Marcus Manderson profile photo

Webex Meetings

No score
No answers yet
No answers on this topic

Support

Webex Events

Webex Events 8.0
Based on 1 answer
Support is great. Customer first attitude.
Marcus Manderson profile photo

Webex Meetings

Webex Meetings 6.4
Based on 5 answers
It’s great because I’ve never needed to contact the support center for any issues.
Samantha McMahon profile photo

Implementation

Webex Events

Webex Events 8.0
Based on 1 answer
The implementation process was fairly simple and straightforward
Marcus Manderson profile photo

Webex Meetings

Webex Meetings 2.0
Based on 2 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter profile photo

Alternatives Considered

Webex Events

WebEx Event Center is much easier to use than Livemeeting. ON24 does not allow for 2-way audio with the audience. WebEx allows more productive training sessions because you can solicit feedback from your audience via a conference bridge. It allows for better attendee participation, which facilitates learning
Daniel Darabaris, FPC PHR profile photo

Webex Meetings

The user interface (UI) is very impressive, though many a times non technical staff member has questions or issues which are resolved by IT admins, but in general the UI does provide a good impression to users who start using the product. Most features are clearly highlighted on the interface. File sharing, meeting recording and attachments are one of the best features this product provides which comes extremely handy in most situations. Meetings are not just about people talking, these days one single meeting comprises of scenarios where documents are required to be looked into there and then and comments required to be made right away. People are anxious to share their desktop screens as well simultaneously make comments on it. Overall you see one meeting improves the productivity of any business set up be it small, medium or large. In an economy where businesses are trying to bucket the time of their resources I believe this product is an excellent fit as most importantly, it saves business hours.
Ratulsnigdha Saha profile photo

Scalability

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson profile photo

Webex Meetings

No score
No answers yet
No answers on this topic

Return on Investment

Webex Events

  • WebEx Event Center has allowed us to lower training costs by offering additional online options that can be managed through our LMS.
  • WebEx Event Center has helped to lower travel costs for global meetings.
  • WebEx Event Center has provided a platform for easy collaboration among our various business units.
Jamie Drahos profile photo

Webex Meetings

  • Webex Meetings is well worth all the investment made, considering the positive results and the effectiveness it brought to daily office life.
  • Webex Meetings helps to improve effective communication and information sharing.
Özgür Erkek, MSc, PRINCE2® profile photo

Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison