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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Webex Events (formerly Socio)Webex Meetings
    Editions & Modules
    No answers on this topic
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Webex Events (formerly Socio)Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Webex Events (formerly Socio)Webex Meetings
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    Chose Webex Meetings
    Some of our best practices vs Zoom and Skype include the use of AI and the ability to set clear goals for meetings. Easy navigating Webex features like screen sharing, polling, and Q&A. Testing of camera, microphone, and internet connections and making sure they are working. …
    Incentivized
    Chose Webex Meetings
    Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
    Incentivized
    Chose Webex Meetings
    I selected Webex Meetings for internal meetings with team colleagues and external meetings for other organizations. And also for sharing files with members of internal organizations. Webex Meetings offers robust security features, including end-to-end encryption, multifactor …
    Incentivized
    Chose Webex Meetings
    WebEx meetings have been out long before the beginning of Covid 19. Therefore, it is a product that has been used by many industries in the past, and not just after the pandemic. in WebEx meetings, it is easy to schedule meetings, it is easy to share screens, and it is easy to …
    Incentivized
    Chose Webex Meetings
    Video quality and HD audio makes a huge difference and ease of use or user interface, Noice cancelling features, speaker tracking features, auto frame crop from same room if two people are present both will be cropped if there is unnecessary space around them . this will make …
    Incentivized
    Chose Webex Meetings
    I am not a big fan of Zoom but used for some ceremonies. Looks like some old tech, and I feel like it is not secure enough. Webex Meetings look more decent and authenticated, and more secure. CGI uses Teams for all their meetings; it's as good as Webex Meetings.
    Incentivized
    Chose Webex Meetings
    I prefer Webex Meetings vs. Microsoft Teams. I feel like there are better features with Webex. The customers are like most of us, when they have to switch to a new platform (i.e. from MS Teams to Webex) is learning curve and big adjustment. They find features they like and …
    Incentivized
    Chose Webex Meetings
    Microsoft Teams has been a new addition to our collab tool. Its usage has increased over the last few months due to the pandemic driven needs. Cisco Webex is still the primary platform.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    71 Answers
    92%
    Would buy again
    610 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    68 Answers
    96%
    Delivers good value for the price
    518 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    73 Answers
    94%
    Happy with the feature set
    623 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    62 Answers
    96%
    Lived up to sales and marketing promises
    381 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    65 Answers
    97%
    Implementation went as expected
    453 Answers
    Features
    Webex Events (formerly Socio)Webex Meetings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Webex Meetings
    -
    Ratings
    Responsive Design for Web Access8.720 Ratings00 Ratings
    Mobile Application8.720 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.720 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Webex Meetings
    8.6
    839 Ratings
    5% above category average
    Calendar integration10.01 Ratings8.7796 Ratings
    Meeting initiation10.01 Ratings8.5826 Ratings
    Integrates with social media10.01 Ratings8.4352 Ratings
    Record meetings / events9.516 Ratings8.9784 Ratings
    Slideshows9.01 Ratings8.7709 Ratings
    Event registration9.215 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Webex Meetings
    8.8
    794 Ratings
    9% above category average
    Live chat9.316 Ratings8.8773 Ratings
    Audience polling9.415 Ratings9.0683 Ratings
    Q&A9.216 Ratings8.6692 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    Webex Meetings
    8.8
    788 Ratings
    8% above category average
    User authentication9.515 Ratings8.8741 Ratings
    Participant roles & permissions9.115 Ratings8.8768 Ratings
    Confidential attendee list9.615 Ratings9.0476 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Webex Meetings
    -
    Ratings
    Branding options8.715 Ratings00 Ratings
    Attendee list export8.817 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Webex Meetings
    -
    Ratings
    Registration, RSVP, and ticketing9.018 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    Livestreaming8.919 Ratings00 Ratings
    Audience engagement9.222 Ratings00 Ratings
    Event recording9.419 Ratings00 Ratings
    Virtual booths9.318 Ratings00 Ratings
    Networking9.319 Ratings00 Ratings
    Event analytics9.620 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    -
    Ratings
    Webex Meetings
    8.7
    846 Ratings
    10% above category average
    High quality audio00 Ratings9.0841 Ratings
    High quality video00 Ratings9.0833 Ratings
    Low bandwidth requirements00 Ratings8.0801 Ratings
    Mobile support00 Ratings8.6763 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Events (formerly Socio) and Webex Meetings
    Feature
    Webex Events (formerly Socio)
    -
    Ratings
    Webex Meetings
    8.5
    831 Ratings
    7% above category average
    Desktop sharing00 Ratings8.8830 Ratings
    Whiteboards00 Ratings8.1722 Ratings
    Best Alternatives
    Webex Events (formerly Socio)Webex Meetings
    Small Businesses
    Whova
    Score9.6 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Whova
    Score9.6 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex Events (formerly Socio)Webex Meetings
    Likelihood to Recommend
    8.8
    (74 ratings)
    8.8
    (865 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.4
    (58 ratings)
    Usability
    6.4
    (1 ratings)
    8.0
    (117 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (441 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (416 ratings)
    Support Rating
    6.4
    (2 ratings)
    7.9
    (116 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (22 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (412 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    User Testimonials
    Webex Events (formerly Socio)Webex Meetings
    Likelihood to Recommend
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
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    Performance
    Cisco
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Support Rating
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Alternatives Considered
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    Cisco
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.