Bonterra Guided Fundraising

Formerly Network for Good

Bonterra Guided Fundraising is ideal for a small to midsized nonprofit ready to transition from a founders/first gen stage to the "next level" that includes managing and building stonger relationships with donors.

Bonterra Guided Fundraising is great for organizations launching online campaigns, offering intuitive tools for donation tracking and progress monitoring.

It's user friendly and easy to create online campaigns and e-mail blasts.

Well suited for a small-medium non-profit.
Less suited for more prominent non-profits.

Bonterra is a great option for Guided Fundraising for mid-level nonprofits looking for a full function system including donor data base as well as fundraising. For nonprofits who are at the upper range of being a small nonprofit, taking the risk and using this system could bump them to the next level.

For small nonprofits, the cost is prohibited. The function is great but any nonprofit with less than $75-100K cannot afford this system

I believe the system works well for speaking to current donors, and I would like the system to be improved to go after many nonprofits' lapsed donors.

Very appropriate for receiving quick donation information and responding to the donors in an easy and efficient manner. The email and direct mailing capabilities are so nice.

Bonterra has taken a decent platform and completely destroyed it. It is not suited for any nonprofit as it is expensive and they don't treat their clients with respect. They sell your information and refuse to assist when issues arise.

I believe that when I have a question customer support is always there to help me. I am computer database literate but feel that someone who may not be tech-savvy can navigate this system well. Additionally, the reports the program generates is always quality and it can be customized to suit the needs of the customer.

Great service at a great price.

Highly recommended! This is an excellent software at a good price to get easy accessibility for all members of staff, the board and volunteers. The Dashboard gives easy graphics that explain our progress and where we need to improve. Customer service is great. Our donations went up year after year through more consistent communication and the software’s easy to follow campaigns. Network for Good took a complex professional field and turned it into something as easy as talking to our neighbors and friends over the backyard fence.

The only reason I gave it a 9 is because I need all the webinars I can get!

Network for Good has been incredibly rewarding for us in the past year. Personally, I think its the best CRM available for a non-profit like us. Other systems I have used like SalesForce seem to be a step down in quality. The notes section in Network for Good would be my biggest issue as it seems very basic to use for conversation tracking amongst donors.

Just the database that you have at our hands and can send out info to them instantly..

Specifically, the customer service is one of the best of any online service we have used. The staff is respectful and speedy, and I have never had any occasion to be disappointed in their help. The silent auction tool we have used for the past two online silent auctions has been excellent. We are about to use the new service. I've been working on setting it up, and so far, so good. We would really like to track our volunteers in Network for Good somehow. Not to do recruitment or volunteer forms, as we don't use public recruitment of volunteers for our use. However, volunteer hours are very important as we do fundraising and grantwriting, as they show our excellent relationship with the community. I'd like to be able to track the volunteer hours... especially if they are also donors. I sure would appreciate a REAL text-to-give, where it's not 10 numbers to text-to-give but just 6 or so. We have tried using this and the feedback we have gotten is "This isn't so easy." To be able to say: "Text MITTENS to 123456" is a lot cleaner than "Text MITTENS to 888-888-8888." Granted this is a small thing, but this is what people ask about.

Network for Good is a great tool for small, people-resource constrained non-profits that need help managing their contact/donor data and are looking to get more engagement from donors. I researched several donor management systems before deciding to go with Network for Good. Their system was easy to learn for someone who is not very tech oriented and there are so many tools and templates available to help you get started. It may not be as robust as some of the other tools out there, but it gives you the basic features and for someone just starting out on a donor management journey this is a great system.

For a small- to medium-sized nonprofit, Network for Good offers excellent functionality. It's relatively intuitive, but during the initial setup, Network for Good offers excellent support and instruction. They've also proven quite responsive when specific questions arise.

We are a small non-profit organization (2 full-time staff & 2 part-time staff) & the price point to purchase Network for Good was what we could afford for the number of donors/volunteers that we needed to manage.

We didn’t need a huge system, but something that could track over a thousand donors/volunteers with room for more & also is user-friendly.
It would have been amazing to have this product from day one of our organization!

First Call For Help holds 2 different fundraising Campaigns each year, a Spring and a Holiday Mail event. Network for Good has been great to collect the donations and report how the campaign is progressing. It tracks our donors and shows how their giving compares year to year which is helpful. When donors are falling behind or no longer giving, this tells us we need to communicate better with them by encouraging different ways donors may choose to become more involved in our organization and support our mission again.

Organizations who rely on fund-raising to support operations. The system has the flexibility to maintain a donor base, and group the donors based on areas of interest in the agency. Paladin has a wide range of services, so not all donors are interested in all the services available. Network for Good allows the agency to recognize where a donor's interest lies and adapt the information specific to just that area.

If an organization has targeted fund-raising activities, you cannot use the basic level of the system. When Paladin started with Network for Good, we were not aware of this. When we set up the system for the annual golf outing, that is when we learned we had to pay an additional amount for targetted events.

Network for Good works really well for us as a smaller nonprofit. Personalization is a key feature I love (although it would become challenging with a large number of donors because there is no batch acknowledgment feature). I use the Communication tab to create acknowledgment emails that are specific to each campaign donation. I am able to personalize these with an edit feature before I send them off to the donor. I can easily see the donor's contact page to note if this is a new donor, current donor, or lapsed donor and personalize accordingly. On the donor's contact page, I can see if they have received and opened emails which help me decide if a written acknowledgment would be better going forward. I appreciate that Network for Good eliminates the need for other systems to handle monthly emails or newsletters, campaigns, and event registration.

Network for Good works great for generalized fundraising campaigns as well as specific targeted campaigns.

Network for Good is an excellent tool for small to mid-sized nonprofits. For organizations that have thousands of donors or multi state operations, it is not as cost effective.

Best suited for donor appeals/communication/follow-ups.
Great comprehensive event planning site - bringing a suite of online support services and pre/post event follow-ups. We used it most recently for out annual program gala and age now in the process of using it to weave the gala seamlessly into our ongoing project and program avyibotird.