Easy to Use Customer Management System
March 23, 2024

Easy to Use Customer Management System

Mary Abousaid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bonterra Guided Fundraising

The Guided Fundraising software allows us to communicate directly with all donors and major stakeholders in our organization in an efficient and professional manner. We are able to provide updates on current programs and share good news on a regular basis with the easy to use email and direct mail functions in the software. In addition, the financial reports provided help us keep track of the effectiveness of our communications!
  • Easy to customize email/newsletter formats
  • Financial donor data is helpful
  • The ability to send a thank you to a donor directly from the "giving" acknowledgment is fantastic.
  • It would be nice to receive the donations in the same month that they are made. At the present time, you have to wait until the 15th of the following month.
  • The peer to peer fundraising options are a little clunky
  • Using Donate Now function to receive disbursement information is clunky
  • Increased giving
  • Ease of use for donors
  • Great reporting/exporting options of necessary data
Bonterra/Network for Good was a better price match for our organization.

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Yes

Did implementation of Bonterra Guided Fundraising go as expected?

Yes

Would you buy Bonterra Guided Fundraising again?

Yes

Very appropriate for receiving quick donation information and responding to the donors in an easy and efficient manner. The email and direct mailing capabilities are so nice.