Great, but features have changed since 2019
February 28, 2022

Great, but features have changed since 2019

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brex

We use Brex Cash and credit cards. The problem at Brex solves is having a bank that is easy to use and navigate than your traditional bank. It also helps us get company cards distributed to our employees fast and easily. We also use Brex because it allows us to have a higher credit limit than most other banks and cards.
  • Easy distribution of company cards.
  • Higher credit limits for company cards.
  • Easy to use bank.
  • Brex customer service is bad, lack of communication of feature changes.
  • Brex could have better analytics on expenses.
  • Brex can have better controls for employee cards.
  • Brex Cash is an easy bank to use, with free wire transfer.
  • We still have net 60 terms on our company cards.
  • Brex credit limit is very good.
  • No fee wire transfer.
  • Net 60 credit card terms is good for our cashflow.
  • Fast and easy employee credit cards saves us time.

Do you think Brex delivers good value for the price?

Yes

Are you happy with Brex's feature set?

Yes

Did Brex live up to sales and marketing promises?

No

Did implementation of Brex go as expected?

Yes

Would you buy Brex again?

Yes

I would have recommended Brex in 2019 but since then, a lot of what Brex does has changed. If you are looking for a business bank account for your Shopify store, Brex is better than most of your traditional banks. There are no credit pulls, and the app is so easy to use.