Cloud Call Center

Cloud Call Center Reviews

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Ratings and Reviews (2)
Features Scorecard
Product Details

Ratings and Reviews
(1-1 of 2)

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December 20, 2017

Great integrated VOIP system

Rolf Kramer | TrustRadius Reviewer
Rolf Kramer
CEO
Kranect (Information Technology and Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

CloudCall is our primary voice technology7. It integrates with our ATS/CRM as well as our reporting tool.

Pros and Cons

  • Ease of Use
  • Softphones
  • Integration to other applications
  • Softphone UI
  • Ring options
  • Sound integration

Likelihood to Recommend

Great tool for those who use Bullhorn and Insightsquared. It is fully integrated to those applications and works well as a phone system. Love the softphone aspect, no need for a handset. Anywhere you have an internet connection and your laptop you can make and receive calls.

Cloud Call Center Scorecard Summary

What is Cloud Call Center?

Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center.

Cloud Call Center Pricing

Cloud Call Center Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Cloud Call Center?

Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center.

Who uses Cloud Call Center?

The most common users of Cloud Call Center are from Small Businesses and the Information Technology & Services industry.