They respond very quickly and have deep technical knowledge so they will always find a solution to your problem. They are based in Europe but are planning to open offices soon in the USA that will help with time-difference issues. If you are based in Europe, you will get an answer in 15 minutes.
They say in their chat they have a reaction time of some hours, but I always had a reaction within 10 minutes and also a very complete answer, they went the extra mile. It's just almost hard to believe they have a support level this high. It's not what we're used to anymore.
ContentKing support is one of the best I've ever worked with. It answers quickly, provides full information on your issue, and improves your settings in best way.
They are available to answer your questions through a convenient chat box module inside the app. In addition, they are very responsive over email and have many resources on their blog to improve your SEO practices. They also include resources to common set up scenarios so you can get to using ContentKing quickly.
ContentKing is an Enterprise-grade cloud platform for Real-time SEO Auditingâ„¢ and Content Change Trackingâ„¢.
With search engines visiting websites numerous times per day, each unintended change is a liability. Thanks to 24/7 Monitoringâ„¢ and Alertingâ„¢ users can improve and maintain search visibility with full situational awareness at all times.
ContentKing aims to give users the opportunity to fix problems before rankings are impacted. Because search engines never sleep.