Intermapper works, and works well, but isn't for everyone
January 12, 2018
Intermapper works, and works well, but isn't for everyone
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intermapper
Monitoring systems managed by SOJC IT Operations. Websites, file servers, various printers and network hardware.
It primarily acts as a notification system if a service or system goes down. As a largely 24/7 operation, without an actual Ops desk, this needs to be automated notifications when things go down, so I, or my backup, can get things back up.
It primarily acts as a notification system if a service or system goes down. As a largely 24/7 operation, without an actual Ops desk, this needs to be automated notifications when things go down, so I, or my backup, can get things back up.
- Provides some out of the box Apple centric probes.
- Provides a relatively user friendly GUI
- Missing the ability, still, after years of asking, for dynamic probe names in a map. I should be able to look at a map, and see "system is down for X minutes" without clicking on the device to get it's status.
- Free option for an offsite monitor to let you know if your main monitoring system is down. There used to be a 5-for-free license, but that doesn't seem to exist anymore.
- Unsure. I've never bothered to really do an ROI on something like Intermapper. It's a must to have device/service monitoring, so regardless of its ROI, it would still be something I'd need to have.
I have 15 years invested in Intermapper, so my inertia to keep from changing is relatively high, and the cost to do so would be higher than just renewing the license each year. Traditionally though, Intermapper requires less work to get going, and less work to implement a given probe than any of the alternates I've tried.