Overview
What is Intradiem?
Intradiem in Alpharetta, Georgia offers their eponymous workforce scheduling optimization software for "Intraday Automation," or scheduling and task adjustments performed within the workday.
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Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is Intradiem?
Intradiem provides contact center robotic process automation (RPA). According to the vendor, the patented platform delivers a proven approach for automating currently manual management processes. Through automation, Intradiem enables contact centers to effectively reduce cost and increase employee engagement in industries including financial services, telecommunications, insurance and healthcare.
Intradiem Features
- Supported: Dynamic Delivery of Training, Communications, and Off-Phone Tasks
- Supported: Adherence Automation
- Supported: Handle Time Assistant
- Supported: Break, Lunch and Shift Assistant
Intradiem Integrations
- Avaya IP Office
- NICE CXone
- Verint Workforce Engagement (discontinued)
- Alvaria Workforce
- Aspect Unified IP
- Oracle RightNow
- Genesys
- Cisco ACD
Intradiem Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows |
Mobile Application | Apple iOS, Android |
Supported Countries | United States, United Kingdom, Canada |
Supported Languages | English |
Intradiem Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 0% |
Enterprises (more than 500 employees) | 100% |