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Ivanti IT Asset Management Suite (formerly LANDesk IT Asset Management Suite) is a long-established IT Asset offering.Great ITAM suite that allows many customization optionsWe have deployed ITAM across the company, but it is mostly used by the technology division which accounts for over 1K employees. We are only using ITAM for configuration item based workflows and custom processes, and it works extremely well for those functions. Our configuration items are found by scanning tools/engines and we are using the ITAM module to wrap custom processes around them for onboarding and offboarding of assets.,Ability to have very customized workflows and processes for configuration items Ability to correlate/relate assets to other assets Asset tracking and tie backs to purchasing, vendors, etc.,Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive. Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license. We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.,9,We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired. Integration with other apps via API has allowed us to automate manual tasks and streamline processes. Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.,CA ITAM,ThousandEyes, SolarWinds Network Performance Monitor, CA APMLANDesk - Full featured solution for remote IT companiesWe are an IT company that does remote support. We currently use LANDesk for remote PC viewing, inventory, license management, reporting, and antivirus management. Everyone in my company is currently using LANDesk this way. It is able to simplify the overall management and reporting of IT assets for all of our customers.,Remote PC Inventory Remote PC access (PC access) Reporting Offsite PC access (through LANDesk Gateway),The antivirus is only OK, quite a few false positives Support can be very hit or miss. Depends on who you get on the phone or assigned to your case. Software License Management is a little convoluted, but overall a good system.,8,Speed up access time to remote PCs Upgrade and support can be slow and difficult,,Heat Service Management, VMware ESXi, Windows Server
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Ivanti IT Asset Management Suite (formerly LANDESK IT Asset Management Suite)
15 Ratings
Score 8.7 out of 101
TRScore

Ivanti ITAM Suite Reviews

Ivanti ITAM Suite
15 Ratings
Score 8.7 out of 101
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March 15, 2018

Ivanti ITAM Suite Review: "Great ITAM suite that allows many customization options"

Score 9 out of 10
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Verified User
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We have deployed ITAM across the company, but it is mostly used by the technology division which accounts for over 1K employees. We are only using ITAM for configuration item based workflows and custom processes, and it works extremely well for those functions. Our configuration items are found by scanning tools/engines and we are using the ITAM module to wrap custom processes around them for onboarding and offboarding of assets.
  • Ability to have very customized workflows and processes for configuration items
  • Ability to correlate/relate assets to other assets
  • Asset tracking and tie backs to purchasing, vendors, etc.
  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
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Hyler C Cooper profile photo
April 29, 2016

Ivanti ITAM Suite Review: "LANDesk - Full featured solution for remote IT companies"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are an IT company that does remote support. We currently use LANDesk for remote PC viewing, inventory, license management, reporting, and antivirus management. Everyone in my company is currently using LANDesk this way. It is able to simplify the overall management and reporting of IT assets for all of our customers.
  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
  • The antivirus is only OK, quite a few false positives
  • Support can be very hit or miss. Depends on who you get on the phone or assigned to your case.
  • Software License Management is a little convoluted, but overall a good system.
I think for a remote IT company, this is a great inventory and remote access program.
Read Hyler C Cooper's full review

Ivanti ITAM Suite Scorecard Summary

Feature Scorecard Summary

Software and hardware inventory tracking (2)
9.0
License management (2)
9.0
Asset lifecycle monitoring (2)
9.9
Contract management (2)
8.0
Asset relationship management (2)
9.9

About Ivanti ITAM Suite

Ivanti IT Asset Management Suite (formerly LANDesk IT Asset Management Suite) is a long-established IT Asset offering.

Ivanti ITAM Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No