BMC Helix Configuration Management Database (CMDB) vs. Ivanti Neurons for ITAM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix CMDB
Score 10.0 out of 10
N/A
The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A
Ivanti IT Asset Management Suite
Score 6.1 out of 10
N/A
Ivanti Neurons for ITAM (formerly Ivanti IT Asset Management Suite) consolidates IT asset data and lets users track, configure, optimize and strategically manage assets through the full lifecycle. The solution's configurable design helps users define and follow workflows or implement out-of-the-box processes.N/A
Pricing
BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
Editions & Modules
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Offerings
Pricing Offerings
BMC Helix CMDBIvanti IT Asset Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
Top Pros
Top Cons
Features
BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
BMC Helix Configuration Management Database (CMDB)
-
Ratings
Ivanti Neurons for ITAM
9.2
2 Ratings
19% above category average
Software and hardware inventory tracking00 Ratings9.02 Ratings
License management00 Ratings9.02 Ratings
Asset lifecycle monitoring00 Ratings10.02 Ratings
Contract management00 Ratings8.02 Ratings
Asset relationship management00 Ratings10.02 Ratings
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BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
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User Ratings
BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
Likelihood to Recommend
10.0
(7 ratings)
9.0
(2 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Configuration Management Database (CMDB)Ivanti Neurons for ITAM
Likelihood to Recommend
BMC Software Inc.
Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
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Ivanti
Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
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Pros
BMC Software Inc.
  • Incredible with cloud migration of servers.
  • Efficient with getting audit reports on systems.
  • Terrific with compliance management.
  • Fabulous with optimization of business operations.
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Ivanti
  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
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Cons
BMC Software Inc.
  • The best IT services management that helps to increase overall service management does deliver business value.
  • Great change manager.
  • Service desk agent.
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Ivanti
  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
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Usability
BMC Software Inc.
Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
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Ivanti
No answers on this topic
Alternatives Considered
BMC Software Inc.
I didn't even know there was competion with BMC Atrium CMDB. I have been in the tech industry for sixteen plus years and I have never seen another product accomplish the task that BMC Atrium CMDB performs on a daily basis. Also BMC Atrium CMDB has been around longer than anyother product which means it has been tested over time.
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Ivanti
This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
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Return on Investment
BMC Software Inc.
  • Moving towards a fully chargeback model would help non-IT departments help curb their spend. However, a company needs to be fully mature in order to do this. Without an iron tight process, the CMDB will be quickly filled with garbage. It'll require experienced asset admins to continuously monitor the system.
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Ivanti
  • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
  • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
  • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
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ScreenShots