Starting at $550 per month
View Pricing Overview
What is Keatext?
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.Keatext…
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Pricing
Basic
$550
Cloud
per month
Pro
$999
Cloud
per month
Enterprise
1650+
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://keatext.ai/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $550 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Keatext?
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.
Keatext helps users to:
Keatext helps users to:
- Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from customer data
- Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent
- Automate how customer intelligence is generated: Uncover customer insights that can be acted on without heavy lifting
Key features
- Contextual recommendations with SWOT chart
- Customizable, interactive dashboard
- Sentiment categories including customer suggestions and questions
- Topic and opinion heatmap
- Shareable reporting
The application is cloud-based and requires no advanced setup or training to start getting insights.
Keatext states its customers include companies in over 10 industries including Lenovo, Intuit, and Intelcom. The platform helps clients not only to improve their customer experience KPIs, but also to help their organizations to become more customer-centric.
Keatext Features
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: Churn risk scoring
- Supported: AI-powered recommendations
Keatext Screenshots
Keatext Video
Introducing Keatext
Keatext Integrations
Keatext Competitors
Keatext Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Languages | English, French, Spanish, Arabic |
Keatext Downloadables
Frequently Asked Questions
Keatext starts at $550.
The most common users of Keatext are from Mid-sized Companies (51-1,000 employees).
Keatext Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 15% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 60% |