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LoyaltyLion

LoyaltyLion

Overview

What is LoyaltyLion?

LoyaltyLion is a data-driven loyalty and engagement platform used by thousands of ecommerce brands worldwide.The vendor says merchants use LoyaltyLion when they want a fully customised loyalty program that promises to increase customer engagement, retention and spend. Stores using LoyaltyLion…

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Recent Reviews

TrustRadius Insights

Loyalty Lion has proven to be a valuable tool for businesses looking to boost customer retention, increase repeat purchases, and improve …
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LoyaltyLion Review

2 out of 10
May 26, 2023
Incentivized
In my opinion, the sheer level of unprofessionalism levied by LoyaltyLion is something to behold. In my opinion, you should do your …
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Reviewer Pros & Cons

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Pricing

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Small Business

$159.00

Cloud
up to 800 monthly orders

Classic

$399.00

Cloud
up to 2000 monthly orders

Advanced

$699.00

Cloud
up to 4000 monthly orders

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://loyaltylion.com/pricing?utm_cam…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LoyaltyLion?

LoyaltyLion is a data-driven loyalty and engagement platform used by thousands of ecommerce brands worldwide.

The vendor says merchants use LoyaltyLion when they want a fully customised loyalty program that promises to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

A selection of leading brands use LoyaltyLion to drive customer retention and engagement:
Dr Axe - a 36% increase in average order value
100% Pure - a 4 x reduction in customer churn
Astrid & Miyu - a 10% increase in repeat purchase
100% Pure - a 39% uplift in returning customers

LoyaltyLion promises to help you use your loyalty program to increase the power of your existing ecommerce tools and technologies. The product integrates with major ecommerce platforms including Shopify, Shopify Plus, Magento and BigCommerce, and can also be used with custom-built stores.

Today LoyaltyLion works with over 4,000 fast-growth ecommerce retailers. The company's stated mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience.

LoyaltyLion Features

  • Supported: Award points for activities performed on your site
  • Supported: Allow customers to access rewards anywhere in their journey
  • Supported: Use points, tiers and rewards to re-engage at-risk customers
  • Supported: Encourage site visits with loyalty emails and points statements
  • Supported: Alert customers to available rewards with onsite notifications
  • Supported: Allow customers to earn and redeem online and in-store
  • Supported: Customise your loyalty program
  • Supported: Embed loyalty components on product or post-purchase pages
  • Supported: Incentivise referrals via email, social and mobile
  • Supported: Reward customers who leave product and store reviews
  • Supported: Award points for social media likes and shares
  • Supported: Access built-in analytics dashboard
  • Supported: Identify valuable and at-risk customers

LoyaltyLion Screenshots

Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours

LoyaltyLion Video

LoyaltyLion is a data-driven loyalty and engagement platform that powers ecommerce growth. Unlock real insights to build a better understanding of what drives longer-lasting customer relationships, and use those insights to connect and accelerate your existing marketing effort...
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LoyaltyLion Integrations

LoyaltyLion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Loyalty Lion has proven to be a valuable tool for businesses looking to boost customer retention, increase repeat purchases, and improve customer lifetime value. Through the software, businesses have been able to build and manage loyalty programs, reward loyal customers, and drive customer engagement and retention. Users have found Loyalty Lion helpful in converting new users into long-term buyers, increasing average order value, and optimizing customer lifetime value. The platform has also solved the problem of rewarding regular customers, moving them through tiers, and identifying top customers. By providing added benefits and rewards to loyal customers, Loyalty Lion has helped businesses improve customer satisfaction and retain valuable customers over the long term.

One of the key strengths of Loyalty Lion is its user-friendly interface that allows customers to seamlessly redeem their rewards. Users have praised the software for its easy-to-use design and seamless redemption process. Additionally, Loyalty Lion has received positive feedback for its prompt customer support, responsive assistance, and detailed guidance.

Integrating with platforms like Shopify and Klaviyo, Loyalty Lion offers businesses a versatile solution for running rewards and loyalty programs. This integration capability has been widely appreciated by users as it simplifies the process of managing loyalty initiatives. Businesses have benefited from Loyalty Lion's ability to retain customers, incentivize repeat purchases, encourage customer return, and ultimately increase revenue.

Overall, with its proven track record in improving customer retention rates, driving up average order value, providing valuable insights into buying behavior, and enhancing overall customer engagement, Loyalty Lion has become a trusted solution for businesses looking to enhance customer loyalty, drive sales growth, and build brand trust.

Users have made several recommendations based on their experiences with Loyalty Lion. The most common recommendations are as follows:

  1. Loyalty Lion integrates well with Shopify and Klaviyo, according to users. This seamless integration allows businesses to effectively manage and track customer loyalty programs, as well as incorporate loyalty features into their email marketing campaigns.

  2. Users acknowledge that Loyalty Lion is expensive but believe it is worth the investment. Despite the higher cost, they feel that the platform provides valuable features and benefits that justify the price tag.

  3. Implementing features on checkout apps is another frequently mentioned recommendation from users. They suggest utilizing these additional features to enhance the customer experience during the checkout process and further incentivize customers to join loyalty programs.

Overall, users recommend Loyalty Lion for its integrations, despite its higher cost, and emphasize the importance of implementing additional features on checkout apps to maximize its potential impact.

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