Likelihood to Recommend I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
Read full review Powow is well suited for meetings, multi-meetings, and having everyone in the team involved. It simplifies the process of decision-making and any process within our business that needs multiple people working at the same time. It allows people to focus on the meeting instead of taking notes as Powow uses audio transcription to create summaries about everything said. It also allows getting relevant insights and analytics that are really helpful for the business. In my own case, being a fashion and design store requires hand on meetings and work that can't be done thru the internet. Also, for very important meetings or information, you can't really rely on the transcripts as they are not perfect. Even though Powow is relatively new, it has mainly positive aspects.
Read full review Pros It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions. Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability. The best part is effective and satisfactory support given by he service owners. Read full review It facilitates the communication among people within our business. Includes the option to have multi-meetings. Provides a transcript of everything said during the meeting. Provides summaries for easy recap and follow up. Read full review Cons more accessibility mprovement in the Spanish language a friendlier system Read full review As it is a new platform, some functions can be pretty basic. The summarizing notes are not always perfect, this could be improved. Navigation around the platform is not as intuitive as it could be for new users. Read full review Alternatives Considered 1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
Read full review Even though all of the mentioned platforms are helpful for meetings and teamwork, Powow is so much better. First, it allows multi-meetings, facilitating the job of the managers and heads of every team to be involved in all the work done. Also, it has audio transcripts that avoid the need for note-taking, making people pay full attention to the meeting. Provides as well insights and analysis related to the business and meeting content that are really helpful for the business. The AI component to extract patterns and sentiments across multiple meetings is a huge tool for managers and heads of teams to identify key issues and mitigate risks.
Read full review Return on Investment It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services. The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive. Read full review Reduced the design thinking and design process time in half as it helped with team communication. Allowed to start multiple projects during the year. Gave helpful insights that allowed the business to increase customer satisfaction and sales. Cut costs on physical offices as 90% of the job is done remotely. Read full review ScreenShots