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ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

Overview

What is ManageEngine Remote Access Plus?

Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake…

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Recent Reviews
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Popular Features

View all 11 features
  • Screen sharing (6)
    8.7
    87%
  • File transfer (6)
    8.2
    82%
  • Instant message (6)
    7.5
    75%
  • Access to sleeping/powered-off computers (6)
    7.5
    75%
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Pricing

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Standard

95$

On Premise
access for 5 techs and 50 computers billed annually

Professional

145$

On Premise
access for 5 techs and 50 computers billed annually

Standard

200$

Cloud
access for 5 techs and 50 computers billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.manageengine.com/remote…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.9
Avg 8.2
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Product Details

What is ManageEngine Remote Access Plus?

Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed.

According to the vendor key features and business benefits include:

  1. An intuitive interface that is easy to set up and easy to use.

  2. Multi platform support to troubleshoot Windows, Mac, Linux at once.

  3. GDPR, HIPAA, PCI and trade practise ready remote control.

  4. Voice, video and text chat support for clear communication channels

  5. Access computers connected to multiple monitors and track sessions by recording them.

  6. Monitor users by shadowing remote sessions.

  7. Tweak computer settings with over 12 diagnostic tools at the comfort of your desk.

  8. 256 bit AES encryption, role based access control and two-factor authentication.

  9. Wake computers on LAN and remote shutdown to optimize production costs.

  10. Gain granular control over network computers with audit-ready logs and real-time reporting.

ManageEngine Remote Access Plus Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

ManageEngine Remote Access Plus Screenshots

Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports

ManageEngine Remote Access Plus Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

ManageEngine Remote Access Plus Downloadables

Frequently Asked Questions

SolarWinds Dameware Remote Support (DRS), LogMeIn Pro by GoTo, and Goverlan Reach are common alternatives for ManageEngine Remote Access Plus.

Reviewers rate Screen sharing highest, with a score of 8.7.

The most common users of ManageEngine Remote Access Plus are from Mid-sized Companies (51-1,000 employees).

ManageEngine Remote Access Plus Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(9)

Reviews

(1-6 of 6)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (10)
100%
10.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Remote management of servers & workstations
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Monitoring and Alerts
100%
10.0
Multi-platform remote control
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
80%
8.0
Screen sharing
90%
9.0
File transfer
80%
8.0
Instant message
80%
8.0
Secure remote access with Smart Card authentication
80%
8.0
Access to sleeping/powered-off computers
80%
8.0
Over-the-Internet remote session
70%
7.0
Remote management of servers & workstations
90%
9.0
Centralized management dashboard
70%
7.0
Session record
80%
8.0
Monitoring and Alerts
80%
8.0
Multi-platform remote control
80%
8.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
69.0909090909091%
6.9
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
70%
7.0
Over-the-Internet remote session
100%
10.0
Remote management of servers & workstations
100%
10.0
Centralized management dashboard
90%
9.0
Session record
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
100%
10.0
Score 8 out of 10
Vetted Review
ResellerIncentivized
Remote Administration (11)
70%
7.0
Screen sharing
80%
8.0
File transfer
80%
8.0
Instant message
50%
5.0
Secure remote access with Smart Card authentication
80%
8.0
Access to sleeping/powered-off computers
80%
8.0
Over-the-Internet remote session
80%
8.0
Remote management of servers & workstations
60%
6.0
Centralized management dashboard
70%
7.0
Session record
70%
7.0
Monitoring and Alerts
50%
5.0
Multi-platform remote control
70%
7.0
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
50%
5.0
Screen sharing
80%
8.0
File transfer
70%
7.0
Instant message
70%
7.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
70%
7.0
Over-the-Internet remote session
50%
5.0
Remote management of servers & workstations
70%
7.0
Centralized management dashboard
70%
7.0
Session record
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
70%
7.0
December 08, 2022

Handy Dandy Product

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
63.63636363636363%
6.4
Screen sharing
70%
7.0
File transfer
60%
6.0
Instant message
50%
5.0
Secure remote access with Smart Card authentication
70%
7.0
Access to sleeping/powered-off computers
50%
5.0
Over-the-Internet remote session
80%
8.0
Remote management of servers & workstations
80%
8.0
Centralized management dashboard
70%
7.0
Session record
50%
5.0
Monitoring and Alerts
60%
6.0
Multi-platform remote control
60%
6.0
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