Great bang for your buck! An essential technician tool
December 09, 2022
Great bang for your buck! An essential technician tool
Score 8 out of 10
Vetted Review
Overall Satisfaction with ManageEngine Remote Access Plus
We use Remote Access Plus to easily allow us to connect to remote desktops therefore we have the ability to quickly troubleshoot and see the issues as the user sees them. It's a seamless to use product that works well straight out of the box. Integration with other systems is not difficult and the interface is quite intuitive.
Pros
- File transfer to and from remote client
- Screenshot of desktop
- Ease of user interface
Cons
- Share multiple desktops at the same time
- Ease of use
- Straightforward deployment
- File and folder transfer
- Reduced our technicians time to troubleshoot issues
- Central point for ease of access
- Remote patching saves us so much time
Great value for money, reduces the time technicians spend trying to access remote desktops, screenshots allow us to document fixes, the ability to reach multiple platforms is essential and works really well. The ability to transfer files back and forth between the remote desktop allows patching to be achieved easily by our staff.
Do you think ManageEngine Remote Access Plus delivers good value for the price?
Yes
Are you happy with ManageEngine Remote Access Plus's feature set?
Yes
Did ManageEngine Remote Access Plus live up to sales and marketing promises?
Yes
Did implementation of ManageEngine Remote Access Plus go as expected?
Yes
Would you buy ManageEngine Remote Access Plus again?
Yes
ManageEngine Remote Access Plus Feature Ratings
Comments
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