Can be a good product if you consider the price.
December 08, 2022
Can be a good product if you consider the price.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ManageEngine Remote Access Plus
IT team is using Manage Engine Remote Access tool to provide support to company employees when this is requested.
The tools is easy to use with simple intuitve interface.
It has different configurations and settings and can be configured as per company's policies.
Hower you should consider that certain functionalities depend of the version you use and yor license.
The tools is easy to use with simple intuitve interface.
It has different configurations and settings and can be configured as per company's policies.
Hower you should consider that certain functionalities depend of the version you use and yor license.
- Working with multiple screens
- Run different tools
- Find and filter computers
- Product support
- On-Prem version has limitations on connection
- Remote tool
- Ability to run remotely commands
- Helps a lot with remote support
- Bad product support
- TeamViewer and Splashtop
Manage Engine is a part of a bigger family and this module is just a part of the Endpoint Central which comes as a more advanced product.
Compared to other products, Manage Engine provides a better price but you get for what you pay.
Support team is not always responsive or sometimes inexistent.
Compared to other products, Manage Engine provides a better price but you get for what you pay.
Support team is not always responsive or sometimes inexistent.
Do you think ManageEngine Remote Access Plus delivers good value for the price?
Yes
Are you happy with ManageEngine Remote Access Plus's feature set?
No
Did ManageEngine Remote Access Plus live up to sales and marketing promises?
No
Did implementation of ManageEngine Remote Access Plus go as expected?
Yes
Would you buy ManageEngine Remote Access Plus again?
No