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Remote Desktop Services

Remote Desktop Services

Overview

What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

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Recent Reviews
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

10215 Demo 51 Installing RDS Gateway Server.avi

YouTube
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Product Details

What is Remote Desktop Services?

Remote Desktop Services Video

Windows Virtual Desktop Remote Desktop Services

Remote Desktop Services Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Reviewers rate Screen sharing and File transfer highest, with a score of 9.3.

The most common users of Remote Desktop Services are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(76)

Attribute Ratings

Reviews

(1-17 of 17)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my job, I need to manage several physical computers, which also hosts multiple virtual machines. I don't need to access them remotely at all times. And the times that I need to login remotely, I use a VPN connection. So having them with Remote Desktop Services enabled, helps me to access them from the office to perform routinary Windows and drivers and third party programs updates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize Remote Desktop Services for all of our off-site remote access to our company server for daily work functions. This allows us to perform our necessary work, use our own personal computers or computers that don’t function with programs that are MS based, and do so from remote locations all over the country. We have had issues with some log-outs not happening therefore not allowing individuals to log back in, and when internet connectivity is down at our host location not to be able to connect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize it mostly for a company wide program that is installed on a dedicated server. Everyone remotes into the server and utilizes the program from this server. Also, we have a document management system that is housed on this server that is utilized as a company wide program.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Desktop Services is a handy feature in Windows OS like Windows Server, Windows 7, etc. It is being used in our organization to connect to our server and local PCs. The main problem it addresses is to let a user/administrator take remote of another PC/server to perform various works like configuration, troubleshooting, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used it for years to allow our Sales Team to get access back to our main office network. This was much more versatile, secure, and faster than using a VPN to access files and programs directly. When Covid hit we were able to have users work from home and simply remote into their workstations at their desks and work as usual. With that said we are using the Remote Desktop Gateway as well for security. I recently looked into using Citrix but the capabilities were the same but the cost was much higher.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Windows Remote Desktop Services in several ways:
  • Admin remote access to physical servers.
  • Admin access to cloud-hosted servers.
  • User access to a single desktop from multiple devices. This allows users to connect from any computer across many sites to a single desktop. With this, a physical computer becomes a workstation that is simply displaying content from a remote server.
  • User access to published RemoteApp programs. This allows users to open a program on their device, which is actually hosted on a remote server.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Remote Desktop Services is being used by many different departments, between direct desktop access or access to a remote terminal server.
Remote Desktop Services addresses software that does not tolerate being run over a WAN connection. Some of the Vendors we use for software requires direct contact to SQL, so we secure that and only allow local access.
Ho'omana Nathan Horton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Remote Desktop Services to access servers ourselves, provide remote support to users across campus, provide access to servers for end-users, and provide access to RemoteApps for users. For going from Windows to Windows on a local network, this is by far the best solution for remote access that we have found.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Desktop Services is being used by our entire organization. It solves the purpose of connecting to production systems through our local desktop. I also connect to my PC at the office from my home if I have to login from home. I connect to production systems using Remote Desktop to start, stop and deploy applications on the production system. It works seamlessly.
Paul Li | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We as an entire company started using Remote Desktop Services about 6 years ago. We wanted to provide a way for multiple staff working outside the office to have access to data files on the network. The simplest method we came up with was to setup Remote Desktop Services with Microsoft Terminal Services. All the applications would be installed on a single server. This server also has all our network drives mapped providing access to all network data files. Our staff then can remote into this server using Remote Desktop Services. The server now acts like a terminal giving our staff full use of the applications like Microsoft Office and Adobe Creative Suites to work on the data files located on the network drives.
Luigi Vecchione | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's used by the whole organization. We are mainly using it to allow us the possibility of connecting to a remote server on which are standing the Data Warehouse we are managing. Sometimes we also use it to connect to our servers while we are standing inside the customer organization.
Satish Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Initially we started using Desktop services on a Virtual Desktop Infrastructure (VDI), Desktop as a Service architectural level. Subsequently we implemented Direct Remote Desktop Protocol (RDP) consoles of Windows server 2012 with terminal services and profile based usage to end users. Security was definitely an issue initially, but we had a quota system to ensure security level for each user to maintain isolation between users. This worked for about 30 users on 2 baremetals, deployed in-house. We later went on to dupe the system on the VMware virtual machines, which is the currently deployed solution which is working well in our test environment.
Will Smothers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Microsoft's Windows 2008 R2 Remote Desktop Services to provide a centralized interface from which to access data in our data center. The entire company uses this to access our accounting and project management software. This keeps us from having duplicate systems in different locations from which disparaged information must be combined. Additionally, since the Remote Desktop Services is in the same data center and network segment as the backend systems, access to data is much faster and more reliable.
Jeremy Travis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Desktop Services (RDS) is used to help publish a line of business applications to nearly every device. We use it across the entire organization and even with a few support vendors. RDS helps solves issues by simplifying the IT infrastructure and reducing network traffic. Software maintenances and Windows updates are more controlled. I only have to upgrade a few servers versus the entire enterprise of remote desktop, laptop, and tablets.
Nathan Ziehnert | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are currently hosting three separate farms across approximately 20 servers. One farm dedicated to a published shared remote desktop (RDSH), one farm dedicated to hosing a number of RemoteApps (HEAT, Exchange Management Console, etc), and a dedicated RemoteApp farm for Elite Enterprise. In conjunction with the Remote Desktop Gateway server, Remote Desktop Connection Broker, and Remote Desktop Web Access server, we give users the ability to do their work from wherever they are most comfortable and ease the upgrade burden on our staff when it comes to upgrading particularly cumbersome software like Elite Enterprise. The applications available to our users via our RDS platform cover about 30-50% of our employees with plans to potentially expand that further as budget and time dictate.
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