Amazon WorkSpaces vs. Remote Desktop Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon WorkSpaces
Score 8.6 out of 10
N/A
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).
$21
per month
Remote Desktop Services
Score 9.0 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
Pricing
Amazon WorkSpacesRemote Desktop Services
Editions & Modules
Starting Price
$21.00
per month
Maximum Price
$140.00
per month
No answers on this topic
Offerings
Pricing Offerings
Amazon WorkSpacesRemote Desktop Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon WorkSpacesRemote Desktop Services
Considered Both Products
Amazon WorkSpaces

No answer on this topic

Remote Desktop Services
Chose Remote Desktop Services
All remote desktop or desktop virtualization services are quite costly and very complicated to set up. Microsoft's Remote Desktop Services has the advantage of being very available for many years, meaning practically any device can be used as a workstation. Tablets, …
Top Pros
Top Cons
Features
Amazon WorkSpacesRemote Desktop Services
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Amazon WorkSpaces
-
Ratings
Remote Desktop Services
8.9
3 Ratings
7% above category average
Screen sharing00 Ratings9.33 Ratings
File transfer00 Ratings9.33 Ratings
Secure remote access with Smart Card authentication00 Ratings8.01 Ratings
Access to sleeping/powered-off computers00 Ratings8.01 Ratings
Over-the-Internet remote session00 Ratings8.73 Ratings
Initiate remote control from mobile00 Ratings10.02 Ratings
Remote management of servers & workstations00 Ratings9.02 Ratings
Remote Active Directory® management00 Ratings9.02 Ratings
Centralized management dashboard00 Ratings9.02 Ratings
Session record00 Ratings9.52 Ratings
Monitoring and Alerts00 Ratings8.02 Ratings
Best Alternatives
Amazon WorkSpacesRemote Desktop Services
Small Businesses
VMware Fusion
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Score 8.4 out of 10
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Score 9.8 out of 10
Medium-sized Companies
VMware Fusion
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Score 8.4 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
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VMware Fusion
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Score 8.4 out of 10
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Score 9.1 out of 10
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User Ratings
Amazon WorkSpacesRemote Desktop Services
Likelihood to Recommend
8.7
(6 ratings)
9.3
(17 ratings)
Likelihood to Renew
-
(0 ratings)
6.0
(1 ratings)
Usability
-
(0 ratings)
6.6
(2 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
9.0
(1 ratings)
3.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Amazon WorkSpacesRemote Desktop Services
Likelihood to Recommend
Amazon AWS
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Read full review
Microsoft
Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
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Pros
Amazon AWS
  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
Read full review
Microsoft
  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
Read full review
Cons
Amazon AWS
  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
Read full review
Microsoft
  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
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Usability
Amazon AWS
No answers on this topic
Microsoft
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
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Performance
Amazon AWS
No answers on this topic
Microsoft
There are some third party tools available that allow you to manage multiple connections.
Read full review
Support Rating
Amazon AWS
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
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Microsoft
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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Alternatives Considered
Amazon AWS
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Read full review
Microsoft
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
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Return on Investment
Amazon AWS
  • Faster project deliverables
  • Security of our database
  • Have complete control over virtual networking
  • Vds Lagging issues at times due to heavy usage
Read full review
Microsoft
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
Read full review
ScreenShots