Oracle CRM

Overview

Reviews

Oracle Review

8
THis is being used by Sales Team. It collects all Contacts and Opprotunities we have with them

Great value added

8
Ability to produce cims reports for customer billing and maintaining data. We automate and manage transactions related customer service …
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Oracle CRM Review

8
Oracle CRM is being used across the entire company, as a help desk ticket capture tool as well as an asset management system. Overall, the …
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Oracle CRM

5
Oracle CRM was used by the company to reach out to prospective candidates and gauge their interest in applying for the university. Within …
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Oracle review

8
Oracle CRM is used by my company to support sites such as Taleo. We use Taleo and other similar sites for recruiting purposes and other …
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Popular Features

View all 31 features

Customer data management / contact management (25)

8.6
86%

Case management (24)

7.8
78%

Workflow management (25)

6.7
67%

Territory management (24)

6.5
65%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Oracle CRM?

Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give users information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture to streamline business processes, improve data quality, and allow key divisions…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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1 person want pricing too

Alternatives Pricing

What is Salesforce?

Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and…

What is NetSuite CRM?

NetSuite CRM is built on the same code base as the NetSuite ERP product and is usually used by customers who are already using NetSuite for ERP/Accounting.

Features Scorecard

Sales Force Automation

7.4
74%

Customer Service & Support

7.3
73%

Marketing Automation

7.4
74%

CRM Project Management

7.8
78%

CRM Reporting & Analytics

7.4
74%

Customization

6.8
68%

Security

7.9
79%

Social CRM

7.2
72%

Integrations with 3rd-party Software

6.8
68%

Platform

8.4
84%

Product Details

What is Oracle CRM?

Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give users information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture to streamline business processes, improve data quality, and allow key divisions to draw from the same source of data.

Oracle CRM Integrations

Oracle CRM Competitors

  • SAP CRM
  • Salesforce
  • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)

Oracle CRM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Oracle CRM's best feature?

Reviewers rate Customer data management / contact management highest, with a score of 8.6.

Who uses Oracle CRM?

The most common users of Oracle CRM are from Enterprises and the Unknown industry.

Reviews

(1-1 of 1)
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February 19, 2015

Oracle review

Score 8 out of 10
Vetted Review
Verified User
Review Source
It was a great training tool and provided all of the necessary information we needed to implement the sites for our clients. We were provided with a great deal of resources in regards to Oracle CRM. We didn't have any issues with the training at all. The only thing I would say would that there could be more FAQ's for users to read through.