What users are saying about
110 Ratings
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Score 8.5 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Technolutions Slate
7.7
Customer data management / contact management
Oracle CRM On Demand
9.3
Technolutions Slate
6.9
Workflow management
Oracle CRM On Demand
8.9
Technolutions Slate
7.7
Territory management
Oracle CRM On Demand
9.3
Technolutions Slate
9.9
Opportunity management
Oracle CRM On Demand
9.2
Technolutions Slate
6.1
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Technolutions Slate
7.1
Contract management
Oracle CRM On Demand
7.8
Technolutions Slate
10.0
Quote & order management
Oracle CRM On Demand
8.5
Technolutions Slate
Interaction tracking
Oracle CRM On Demand
8.3
Technolutions Slate
5.9
Channel / partner relationship management
Oracle CRM On Demand
8.2
Technolutions Slate
7.6

Customer Service & Support

Oracle CRM On Demand
8.4
Technolutions Slate
6.6
Case management
Oracle CRM On Demand
8.5
Technolutions Slate
6.8
Call center management
Oracle CRM On Demand
8.7
Technolutions Slate
6.5
Help desk management
Oracle CRM On Demand
8.1
Technolutions Slate
6.5

Marketing Automation

Oracle CRM On Demand
8.9
Technolutions Slate
7.6
Lead management
Oracle CRM On Demand
8.9
Technolutions Slate
7.6
Email marketing
Oracle CRM On Demand
8.8
Technolutions Slate
7.7

CRM Project Management

Oracle CRM On Demand
8.7
Technolutions Slate
6.1
Task management
Oracle CRM On Demand
8.3
Technolutions Slate
6.3
Billing and invoicing management
Oracle CRM On Demand
9.6
Technolutions Slate
6.1
Reporting
Oracle CRM On Demand
8.2
Technolutions Slate
5.8

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Technolutions Slate
7.6
Forecasting
Oracle CRM On Demand
8.7
Technolutions Slate
7.9
Pipeline visualization
Oracle CRM On Demand
8.6
Technolutions Slate
7.3
Customizable reports
Oracle CRM On Demand
7.9
Technolutions Slate
7.7

Customization

Oracle CRM On Demand
8.4
Technolutions Slate
7.5
Custom fields
Oracle CRM On Demand
8.9
Technolutions Slate
8.4
Custom objects
Oracle CRM On Demand
8.1
Technolutions Slate
8.4
Scripting environment
Oracle CRM On Demand
7.9
Technolutions Slate
6.2
API for custom integration
Oracle CRM On Demand
8.7
Technolutions Slate
7.0

Security

Oracle CRM On Demand
9.4
Technolutions Slate
5.7
Single sign-on capability
Oracle CRM On Demand
9.0
Technolutions Slate
2.9
Role-based user permissions
Oracle CRM On Demand
9.8
Technolutions Slate
8.5

Social CRM

Oracle CRM On Demand
9.8
Technolutions Slate
7.9
Social data
Oracle CRM On Demand
9.8
Technolutions Slate
7.5
Social engagement
Oracle CRM On Demand
9.9
Technolutions Slate
8.3

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Technolutions Slate
8.4
Marketing automation
Oracle CRM On Demand
8.5
Technolutions Slate
6.9
Compensation management
Oracle CRM On Demand
8.7
Technolutions Slate
10.0

Platform

Oracle CRM On Demand
9.3
Technolutions Slate
7.4
Mobile access
Oracle CRM On Demand
9.3
Technolutions Slate
7.4

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Technolutions Slate
8.1

Usability

Oracle CRM On Demand
9.0
Technolutions Slate

Implementation Rating

Oracle CRM On Demand
10.0
Technolutions Slate

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