Overall Satisfaction with Oracle CRM
Oracle CRM is an easy to use customer relationship management platform that fits perfectly in all organizations allowing them to manage and improve customer services and relationship. The platform is used our company and allows us to optimize our sales process and boost our sales productivity. Its excellent and helps us solve the problem where we inadvertently execute customer related processes in a manual method and delay customer expedition services.
- Oracle CRM is accessible from any device and this equips our staff to use it efficiently.
- A free trial plan is available and enables users to test its usability before acquiring their preferred plan.
- It has expanded our customer base and enable us grow our portfolio and revenue.
- Sometimes when the internet connection is poor using the platform becomes a bit difficult and unreliable.
- Our customer base has expanded.
- Our workflow has improved and we are able to expedite customer service delivery.