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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    PaperCut

    Score9.4 out of 10
    N/APaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.

    $425

    One Time Fee

    Pricing
    DocuWarePaperCut
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    25 Users
    $425.00
    One Time Fee
    75 Users
    $605.00
    One Time Fee
    150 Users
    $840.00
    One Time Fee
    Offerings
    Pricing Offerings
    DocuWarePaperCut
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuWarePaperCut
    Considered Both Products
    DocuWare
    No answer on this topic
    PaperCut Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    DocuWarePaperCut
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    M‑Files
    Score8.9 out of 10
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    Esker
    Score7.4 out of 10
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    Enterprises
    Tungsten Capture
    Score9.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWarePaperCut
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.3
    (8 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    9.3
    (3 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.3
    (2 ratings)
    User Testimonials
    DocuWarePaperCut
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    PaperCut Software
    For environments that have multiple different departments or programs that would like to have printing costs tracked. The exact costs per page printed can be changed within the software - so exact costs can be calculated and billed back appropriately. It also makes printer management easier as you can see toner levels and any issues the printer may have remotely without having to utilize the printers GUI at all. Scan to folder/email options can be done on the admin side, so that it makes things easier for users
    Incentivized
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    PaperCut Software
    • Centralized printing via virtual hold / release queues.
    • Confidential and secure printing via card authentication.
    • Scan to folder/email integration with Active Directory.
    • Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
    • Overall printing reports are very informative.
    • Mobility Print gives you a great solution for printing from Chromebook devices.
    Incentivized
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    PaperCut Software
    • Not accounting for jobs that did not release.
    • Ensuring that jobs sent through are processed.
    • Greater description of tree size etc for reference.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    PaperCut Software
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    PaperCut Software
    PaperCut is simply a solid product. PaperCut has been the ignition our company needed to take control of our budgets and also our carbon footprint. Through software we can manage our printing network with greater efficiency, reduce costs and enable our end users to take responsibility for their printing habits in a controlled way. The software is easy to deploy and integrates well with our windows based systems. We can easily delegate more advanced controls to power users and the controls are compatible with all major MFD hardware vendors.
    Incentivized
    Read full review
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    PaperCut Software
    The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.
    Incentivized
    Read full review
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    PaperCut Software
    PaperCut was more user friendly for our higher ed situation and had a great sales pitch from the reseller we got it from.
    Incentivized
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    PaperCut Software
    • Reduction in paper usage due to prints only being printed when a user swipes in
    • Less overhead managing the printer environment, no need to manually update address for scan to email etc
    • One printer that is deployed to all users client computers making deployment really easy.
    Incentivized
    Read full review
    ScreenShots