What users are saying about
44 Ratings
44 Ratings
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Score 8.3 out of 100
9 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Process Street

Process Street has been amazing for an agency like mine where I know how I want things done, and I have the expertise to execute, but I can't clone myself. When I was away or sick no one knew how to continue the projects or they wouldn't do it the way I wanted or expected. However, everything was inside my brain. I was able to strategize and outline these processes, including writing emails that can be sent at certain specific times, etc. so my team can continue to operate at the same quality or better even when I'm not around. It has also helped me find redundancies and missing items that I had no clue about.
Barbara Carneiro | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kissflow
7.9
Process Street
Dashboards
Kissflow
7.4
Process Street
Standard reports
Kissflow
8.3
Process Street
Custom reports
Kissflow
8.0
Process Street

Process Engine

Kissflow
8.4
Process Street
Process designer
Kissflow
8.1
Process Street
Process simulation
Kissflow
10.0
Process Street
Business rules engine
Kissflow
8.2
Process Street
SOA support
Kissflow
8.1
Process Street
Process player
Kissflow
8.0
Process Street
Support for modeling languages
Kissflow
9.1
Process Street
Form builder
Kissflow
8.0
Process Street
Model execution
Kissflow
7.8
Process Street

Collaboration

Kissflow
7.1
Process Street
Social collaboration tools
Kissflow
7.1
Process Street

Content Management Capabilties

Kissflow
8.5
Process Street
Content management
Kissflow
8.5
Process Street

Pros

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Process Street

  • Overview view is helpful to see a timeline of progress.
  • Checklists are easy to manipulate and customize to exactly what you need to see.
Nora Delolli | TrustRadius Reviewer

Cons

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Process Street

  • Some of my processes require sending a templated email. I currently jump into my email client for that. I would like to be able to easily trigger that email from Process Street.
Malessa Brisbane | TrustRadius Reviewer

Support Rating

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Process Street

Process Street 9.0
Based on 7 answers
Since my last login into the platform, the latest update made the app much easier to use and learn. It's incredibly clean, and everything is exactly where it should be location-wise. You can tell they listen to their user base for features.
Kevin Miller | TrustRadius Reviewer

Alternatives Considered

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Process Street

We did not evaluate any alternatives to Process Street prior to implementing it. I had been searching for this particular software solution for years but didn't find anything quite as flexible until this came across my desk unexpectedly.
Avram Penner | TrustRadius Reviewer

Return on Investment

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Process Street

  • Process Street has been a time saver, I notice we are more able to quickly complete the processes that have been documented in Process Street, compared to ones we still have in our heads.
  • Process Street allows us to document our business processes so we can delegate the work to less experienced staff, and free up the time of our more experienced staff to work on more complicated projects/accounts.
Malessa Brisbane | TrustRadius Reviewer

Screenshots

Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Process Street

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Process Street Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kissflow
8.1
Process Street
9.3

Support Rating

Kissflow
9.6
Process Street
9.0

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