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Salsa CRM

Salsa CRM

Overview

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.…

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Pricing

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What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities.

The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.

Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction management, grant management, task reminders, member management, volunteer tracking, and database permissions and security.

Integrations with WealthEngine, DonorSearch, and Double the Donation can be activated.

According to the vendor, on average Salsa clients see annual increases in donors (28%), donations (35%), and enjoy donor retention rates of over 74%.

Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.

Salsa CRM Features

  • Supported: Donation Tracking
  • Supported: Major Gift Cultivation
  • Supported: Direct Mail/Mail Merge
  • Supported: Advanced Reporting
  • Supported: Email Marketing
  • Supported: Social Publishing
  • Supported: DIY Web Forms

Salsa CRM Screenshots

Screenshot of Development DashboardScreenshot of Donor Detail Report showing donation historyScreenshot of Donor Cultivation for Major GiftsScreenshot of Mail Merge and Direct Mail FundraisingScreenshot of Donor Profile with unlimited custom fields

Salsa CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Salsa CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-8 of 8)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Email automation has been really positive. It has helped us properly thank donors and has helped us engage other supporters. I'm the only full time employee but this tool makes it seem like there is a small team of people sending out emails.
  • Before we just used G-suite to manage our supporters. Salsa CRM is more powerful but we have lost simplicity, so average or casual volunteers/supporters can't just create an email or collect volunteer information as easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Upon using Salsa, our financial records are much easier to review and compare over time
  • Salsa allows Foundation staff to quickly look up donor records and identify what steps need to be taken to cultivate and steward them better
Kalyn Hoffman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
  • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
  • We've sold more tickets to our fundraising events with an improved event management system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Positive Impact on ROI: It has freed up a lot of time after donation events for the Development Staff who no longer have to manually enter donations into the database.
  • Positive Impact on ROI: The CRM is cloud based so server resources and IT staff time is freed from maintaining the data.
  • Positive Impact on ROI: The CRM is flexible so it works well in mobile events where the Server would not be available.
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