Have Salsa, just need chips!
Overall Satisfaction with Salsa CRM
Salsa CRM is utilized in our development office primarily. We do use Engage as our primary fundraising source. As we use Engage, we then push the donors very easily over to the CRM as constituents.
Pros
- User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
- Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
- CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
- Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
Cons
- I would LOVE an app on my phone rather than using the native browser but I do understand that there is a lot of work on creating this.
- As a small nonprofit, we have seen a 100% increase of giving as we push out to social media.
- NeonCRM and Bloomerang
It boiled down to Bloomerang and Salsa CRM. The only winning factor that Bloomerang had over Salsa was that it was cheaper, as in free, but would only for a short period of time as we have increased our donor base. Salsa CRM is actually very cost effective for our nonprofit.
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