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Searchspring is a powerful tool that greatly improves site search functionality, providing users with more relevant and accurate results. …
Starting at $599 per month
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What is Searchspring?
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities,…
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Pricing
Essential
$599.00
Cloud
per month
Advanced
$799.00
Cloud
per month
Expert
$999.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://searchspring.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Searchspring?
Searchspring improves the shopping experience as a search, merchandising, and personalization platform built exclusively for ecommerce. Searchspring enables brands to get the right product, to the right person, at the right time. Searchspring states they help customers such as Chubbies, Pura Vida, Moen, Fabletics, Peet’s Coffee, SKIMS, West Elm, Specialized, Wildfang, and Ripcurl to increase cart size, conversion, and repeat customers. Founded in 2007, Searchspring has offices in San Antonio, Denver, Toronto, Krakow, and Sydney.
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Searchspring is the #1 ecommerce search and merchandising platform built exclusively for retailers. We power your search results, merchandising pages, and personalized experiences.
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Show More Searchspring Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Searchspring is a powerful tool that greatly improves site search functionality, providing users with more relevant and accurate results. Customers have found that Searchspring enhances their online storytelling capabilities, enabling them to create a more engaging and personalized user experience. The software's robust features, such as boost rules and auto-population of categories, have made merchandising easier for businesses. Users have also praised Searchspring for solving the problem of manual merchandising by allowing them to pin products for aesthetic purposes and automatically optimize on-site real estate. Furthermore, Searchspring offers personalized merchandising options, including the use of collection page banners and recommended product widgets. This has enabled businesses to easily promote their products and customize the site to meet their specific needs.
Searchspring has proven to be particularly beneficial for businesses with large catalogs. By streamlining searches and improving the search experience, it has made it easier for customers to find what they're looking for. The software's AI-powered search functionality is not only user-friendly but also delivers quicker, more accurate, and relevant search results. As a result, businesses have witnessed increased conversion rates and higher customer satisfaction levels. Additionally, Searchspring's visual merchandising tools have provided businesses with greater freedom and flexibility in customizing their sites, further enhancing the overall user experience.
In terms of value, Searchspring goes beyond just improving search relevance; it provides valuable insights and data for making informed decisions that drive business growth. Its advanced reporting capabilities have enabled businesses to leverage data in order to make better decisions about product findability and optimize merchandising strategies. Businesses with a large catalog of products have now come to expect this level of search functionality and customization capability provided by Searchspring. As a leading partner in search and merchandising solutions, Searchspring has consistently delivered impressive results in terms of increased conversion rates, sales, and overall revenue growth for its customers.
Users have commonly recommended Searchspring for its comprehensive suite of products and tools. They praise the range of features available and the support provided by Searchspring. Users emphasize the usefulness of the tools and recommend it to other ecommerce sites. The tools have been found to be helpful in improving search functionality and enhancing the overall user experience on ecommerce platforms. Additionally, users appreciate the responsive customer support from Searchspring, which helps them resolve any issues or questions they may have. Overall, Searchspring is highly regarded for its robust offerings and excellent customer service.
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Reviews
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December 18, 2018
Great entry level site search tool
Implemented as our main site search tool on DTC website. It was procured and implemented as a replacement for out of box search tool.
- Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries.
- Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping.
- Easily merchandise search results pages - can be done on a per-query basis.
- Reporting is very basic.
- Improved customer experience has led to fewer abandons on search pages.
- Improved search results make key products more readily found.
- Search results are actually relevant to search query.
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
January 24, 2018
Searching for utopia
We use Nextopia to facilitate onsite search. This enables our customers to find the products they are after.
- Reporting
- Supporting the integration with our product feed
- Being able to quickly make changes through the back office
- Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
- Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
- We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time
- SLI system
We used a bespoke inhouse system before