Algolia vs. Searchspring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Algolia
Score 8.9 out of 10
N/A
Algolia in San Francisco, California offers enterprise search as a service.
$0
per month 10,000 search requests + 1 Million records
Searchspring
Score 9.9 out of 10
N/A
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.
$599
per month
Pricing
AlgoliaSearchspring
Editions & Modules
Build
$0
per month Up to 10,000 search requests + 1 Million records
Grow
$0.50
per month per 1,000 search requests
Algolia Recommend
$0.60
per month per 1,000 Recommend requests
Premium
Custom
per month Customized pricing
Essential
$599.00
per month
Advanced
$799.00
per month
Expert
$999.00
per month
Offerings
Pricing Offerings
AlgoliaSearchspring
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPay as you go, scale instantly, or upgrade anytime for advanced features and capabilities.
More Pricing Information
Community Pulse
AlgoliaSearchspring
Considered Both Products
Algolia
Chose Algolia
Algolia supports Arabic, and it is fast and easy to implement.
Chose Algolia
Algolia had a better clientele and hence we had a lot of trust in its product. Also, we were recommended about the company; therefore, we decided to go ahead with it. The initial demo was also better than the other companies.
Searchspring

No answer on this topic

Top Pros
Top Cons
Best Alternatives
AlgoliaSearchspring
Small Businesses
Elasticsearch
Elasticsearch
Score 8.4 out of 10
Algolia
Algolia
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlgoliaSearchspring
Likelihood to Recommend
8.7
(44 ratings)
9.0
(4 ratings)
Likelihood to Renew
9.8
(4 ratings)
-
(0 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
Availability
9.6
(5 ratings)
-
(0 ratings)
Performance
9.4
(5 ratings)
-
(0 ratings)
Support Rating
5.9
(3 ratings)
10.0
(1 ratings)
Product Scalability
9.4
(5 ratings)
-
(0 ratings)
User Testimonials
AlgoliaSearchspring
Likelihood to Recommend
Algolia
Algolia offers a wide range of capabilities that can benefit any business by addressing their specific requirements. Integrating with this platform is seamless, and their extensive knowledgebase and training resources are highly valuable for both developers and UI users. We have already witnessed the advantages of this product and are eagerly anticipating future enhancements as we continue to expand our platform, with Algolia as our primary tool for enhancing our search experience.
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Searchspring
Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
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Pros
Algolia
  • Easy setup and configuration of fast search results across multiple types of object
  • Can be used to power sales pages, category headings, category product listings, help articles and more within the same search results
  • Managing synonyms, blocked words and other product requirements can be done without engineering support
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Searchspring
  • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
  • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
  • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
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Cons
Algolia
  • Recent pricing model changes made Algolia considerably more expensive. I understand that companies change their models all the time, but my plan almost doubled in price overnight. They let me keep my legacy plan for as long as I wanted, but I had already outgrown it, so a small increase in demand caused big price spikes. It's still cheap for what it is though.
  • The documentation is generally good, but sometimes hard to navigate. I was trying to find examples of how to combine geo-queries with normal ones, and I couldn't find an example, but it wasn't actually hard to figure out.
  • Some of the advanced features can be hard to understand at first. This isn't really a con, as it just means Algolia is loaded with features, but I was a bit overwhelmed the first time I tried to customize an index.
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Searchspring
  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
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Likelihood to Renew
Algolia
Algolia is a great tool, we didn't have to build a custom search platform (using Elasticsearch for example) for a while. It has great flexibility and the set of libraries and SDKs make using it really easy. However, there are two major blockers for our future: - Their pricing it's still a bit hard to predict (when you are used to other kind of metrics for usage) so I really recommend to take a look at it first. - Integrating it within a CI/CD pipeline is difficult to replicate staging/development environments based on Production.
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Searchspring
No answers on this topic
Usability
Algolia
Algolia has a good interface and they have done some improvements. However, some non technical users have a challenging time in the use for the first days of learning. But once the main aspects are learned is a straight forward operation
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Searchspring
No answers on this topic
Reliability and Availability
Algolia
Having used Algolia for over 5 years we have experienced zero downtime. I'd say that's pretty good.
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Searchspring
No answers on this topic
Performance
Algolia
Performance is always a major concern when integrating services with our client's websites. Our tests and real-world experience show that Algolia is highly performant. We have more extremely satisfied with the speed of both the search service APIs and the backend administrative and analytic interface.
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Searchspring
No answers on this topic
Support Rating
Algolia
It’s non existent. No tech support and no customer service… my application was blocked and is currently inactive causing huge business disruption, and I’m still waiting days later for a response to an issue which could be resolved very very quickly if only they would respond. Very poor from a company of that size
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Searchspring
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
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Alternatives Considered
Algolia
While AWS's offering is a typically cheaper solution, it requires a lot of work to gain any of the core features of Algolia. The cost of dev time and long-term maintenance would be more than the costs incurred with Algolia, which is why it made the most sense financially. On the engineering side, we could give our stakeholders access to Algolia to adjust the indices themselves, which would allow us to focus on other work.
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Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
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Scalability
Algolia
Overall is a scalable tool as the environment and the backend functions are the same and many things are done directly on the tool so without the need of further specific developments. However some things could be improved such as documentation for integration that could help in doing whitelabel solutions
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Searchspring
No answers on this topic
Return on Investment
Algolia
  • Users who had abandoned our product (attributing slow search speeds as the reason) returned to us thanks to Algolia
  • We used Algolia as our product's backbone to relaunch it, making it the center of all search on our platform which paid off massively.
  • Considering we relaunched our product, with Aloglia functioning as its engine, we got a lot of press coverage for our highly improved search speeds.
  • One negative would be how important it is to read the fine print when it comes to the technical documentation. As pricing is done on the basis of records and indexes, it is not made apparent that there is a size limit for your records or how quickly these numbers can increase for any particular use case. Be very wary of these as they can quite easily exceed your allotted budget for the product.
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Searchspring
  • Increased our site search speed.
  • Increased conversion rate.
  • Increase in sales by boosting best sellers and relevant items throughout the year.
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ScreenShots

Algolia Screenshots

Screenshot of Index & Query Rules Management: Query Rules helps to enhance an engine's ranking behavior for specific queries. Setting up rules can uncover and enable users to respond more specifically to the intent behind users' queries.Screenshot of Query Monitoring: Offers insight into the status, performance and overall activity happening within the search engine.Screenshot of Algolia Analytics: The search bar is a feedback form. Algolia's analytics drives insights from search to click to conversion.Screenshot of Algolia Dashboard: Products to accelerate search and discovery experiences across any device and platform.Screenshot of Advanced front-end libraries, API clients, and extensive documentation to help developers build, deploy, and maintain.Screenshot of To get started users simply choose an index, denote the events, and choose a model.

Searchspring Screenshots

Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.