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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts…

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Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its …
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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded…

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Product Demos

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Product Details

Telegram Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its users. Artists, for instance, have found Telegram to be a reliable and confidential means of obtaining their clients' personal details, essential for their work. The app's robust security measures ensure that sensitive information remains protected, allowing artists to communicate, video chat, and text clients without the risk of exposure.

In addition to safeguarding privacy, Telegram's calling feature has been particularly advantageous for international clients. The ability to easily connect with their artists or service providers regardless of geographical location has facilitated seamless communication and collaboration. Small businesses have also benefited from Telegram's capabilities, using it as a communication hub for business supplies and updates among employees. The app's group and channel functionality allow businesses to promote products and services to a wider customer base and collaborate with larger clients through file sharing options.

Furthermore, organizations have embraced Telegram as a preferred communication tool both internally and with foreign clients. Its flexibility, ease of use, and support for various file types have made it ideal for team discussions and interactions. Users appreciate the customization options available within the app and value the high-quality customer service provided by Telegram.

The app's group functionality has proven valuable in various contexts such as coordinating work, facilitating social interactions, or promoting businesses. Its absence of member limits in groups is particularly beneficial for companies with large customer bases or extensive collaboration needs. Moreover, the integration features, including bot and channel APIs, offer additional tools for enhanced communication and collaboration.

Telegram eliminates limitations on file and video sizes while maintaining speed and reliability. Messages are delivered instantly, even when transmitting large files without loss of data. This lightweight design has made it increasingly popular among individuals but also adopted by project managers and marketing teams within organizations.

Overall, businesses find Telegram efficient in centralizing communication across sales and service departments while providing a means for efficient customer interaction, partner collaboration, and project updates. Additionally, the app's proficiency in sharing documentation, receiving customer reviews and suggestions, and delivering high-quality images has proved beneficial for various business needs.

Group video chats: Many users have expressed their appreciation for the amazing group video chat feature in Telegram, allowing them to stay connected with colleagues and loved ones even when they are traveling for work. This functionality has been particularly beneficial for clients who need to actively participate in meetings and feel involved in the decision-making process.

Privacy and security: Reviewers consistently mention the high level of privacy provided by Telegram, which makes users feel secure when sharing personal information. The ability to set messages to self-destruct is especially valued by privacy-conscious individuals, offering an extra layer of protection against unauthorized access.

User-friendly interface: Users find Telegram easy to use and navigate due to its user-friendly interface. They appreciate features like file sharing, audio and video calling, instant messaging, as well as the ability to create channels and groups effortlessly. Additionally, many reviewers highlight how quickly they can update information within these channels and groups.

Difficult Customization Options: Some users have found it challenging to customize their channels in Telegram, particularly when it comes to changing the interaction settings after the channel has been set up and used for a while.

Limited Discoverability of Channels/Groups: Several reviewers have expressed frustration with finding specific channels or groups in Telegram. This may be attributed to the app's privacy features.

Complicated Notification Sound Settings: Users have mentioned that they struggle to figure out how to set different notification sounds for different contacts in Telegram, which can make it difficult for them to differentiate between incoming messages from various individuals.

Reviews

(1-4 of 4)
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Samira Islam Resmi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can transmit photographs, audio, and video as part of their communications; it's quite dependable, and I won't lose a lot of data until I upload or download larger things, as chatting just uses bytes of data. It's speedy; my recipient receives the information as soon as I press the send button, and I can transmit and receive video files up to 1024 MB, as well as many photographs and photos.
  • high level of security
  • end-to-end encrypted secret chats
  • protects my messages from cyber-attacks
  • It does not support voice communications.
  • It is occasionally necessary to launch the app in order to receive messages, which renders the "instant messaging app" useless
  • The contact list is based on phone numbers and requires mobile device contact rights.
For phone conversations and optional end-to-end encrypted secret chats between two online users, the service provides end-to-end encryption, but not for groups or channels. It contains a self-destruction function that ensures that all discussions run well. It has a very stable and dependable performance, and messages are sent quickly, making it one of the fastest chat programs accessible. It does not have multiple selections when I want to send more than one file; I cannot choose numerous files and send them all at once; instead, I must send the first file first, then the second.
  • groups can be managed up to 5000 people
  • Telegram's platform enables for the transfer of large files
  • It's speedy
  • contains a self-destruction function that ensures that all discussions run well.
  • fastest chat programs accessible
  • sync my chats across all of my devices.
Telegram's platform enables for the transfer of large files, making it an ideal medium for file sharing. I can transmit and receive video files up to 1024 MB, as well as many photographs and photos regarding our project work to our team members. It has a high level of security since it provides more security than any other messaging app
September 02, 2021

All about Telegram

MD Rafsanjani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Telegram attached more people in one group. We added lots of travelers to our telegram group. Most of the time they used to talk about our next trip. And when we announce a trip they informed through the group and join into the trip. So it becomes easy for us to promote our business through telegram. there is no limit to add members to groups. That is very helpful to my company.
  • Can create a big group for promotion
  • Easy to create account and find members
  • Can send secret massages
  • Cloud storage also available here
  • Cloud-based instant messaging service
  • Group video calls
  • It's does offer a level of security and protection to its users
  • Sender can delete there massage
  • We can't easily figure out the opposite person is online or offline
Telegram client apps are available for Android, iOS, Windows Phone, Windows NT, macOS, and Linux. Users can send messages and exchange photos, videos, stickers, audio, and files of any type. Its cloud base instant massaging system so we can share our thoughts instantly. There is an option to send secret messages to our opponent.
  • Creating a big group for promotion
  • Free cloud service
  • Secret chat
  • We can broadcast public messages to large groups of people using Channels
  • Make a big crowd of marketing
  • Free cloud storage
  • Easy to send massage
  • Secrete massage can also send
  • Can lock our chat
I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
Hasan Md Ripon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Telegram is widely used across my company. We are a small business dealing with business supplies for some local & MNCs in Bangladesh which requires a lot of collaboration with the client base. Telegram enables us to collaborate among the employee of my company in terms of regular business updates. We have a group and channel for general customer bases where we can promote our business and products. In addition to this, this application helps us in collaborating with my bigger clients in terms of file sharing options.
  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security
  • Might have some vibrant gifs like Viber.
  • Other than this, this application exactly serves my purpose.
Telegram is well suited for SMEs like, online business, freelancing and personal use. The instant messaging & audio video calling, file sharing enables the people to stay close to their relatives. In addition to this, these features helps the business to reach their customers in terms of promotion of the company as well as product. Proper use of Telegram definitely helps in greater business turn over.
  • File sharing feature
  • Audio and video calling feature
  • Data security
  • Wide acceptance by others
  • Effective collaborating platform
  • Improved customer reach and insight generation has become a BAU.
  • File sharing enables my company to engage more effectively with my large customers.
  • ROI is very satisfactory and customer experience has improved a lot.
  • Always connection and engagement with customers help grow the business better.
Telegram offers more data security than compared with WhatsApp Business. The channel feature is much more effective than product catalogue option in WhatsApp for business. Telegram is widely used by larger customer base and I do import products from some countries where they prefer using Telegram. Overall, Telegram serves my business purpose.
Rahat Afnan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Telegram for communication among our team members. It supports us with many types of files, and we can keep the original file sizes with quality to share with each other. It's the one flexible platform for us to communicate with each other. And we do communicate with many foreign clients of ours easily as well.
  • The most important thing is, it is a cloud based software. No attachment with phone, can easily use in PC.
  • The bots of Telegram that one can create for business are of great use.
  • The privacy policy of Telegram is highly positive.
  • It is totally ad free. That makes you comfort[able] during work with it.
  • Super easy to use. No cost [for] all the features of it.
  • Super speedy with any kind of sharing.
  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
Well Telegram has [more] features than many other messaging tools. We can add members to the community or group as much as we can. It supports everywhere. Huge storage capacity, highly quality full sharing is [better] than so many other messaging tools. The security of Telegram is highly superb. So many groups and channels to join, to share, to gather information, [etc.] to run any kind of business smoothly. And I do not think it is less appropriate in any sense.
  • Its top security.
  • Sharing anything with speed and with quality.
  • Running simultaneously in any devices, anywhere.
  • Huge storage facilities.
  • Backup options.
  • Ease of control.
  • Telegram bots.
  • The super flexibility.
  • It saves our time, and you know time is money.
  • During this pandemic era it somehow benefited us as we worked sometimes from home.
  • It allows us to engage with more people. That is highly beneficial for our business.
  • Saves time, saves money.
  • Allow us to be more precise about decision making and that was important for us.
Telegram is more secure and more precise than WhatsApp. More flexible and more engagement is possible than WhatsApp.
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