TrustRadius Insights
Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive …
Starting at $14 per month
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What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
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Popular Features
- Library of website themes (90)8.484%
- Admin section (84)8.282%
- Mobile optimization / responsive design (93)7.979%
- Page templates (93)7.878%
Reviewer Pros & Cons
Pricing
Website Plan - Combo
$14
Cloud
per month
Website Plan - Unlimited
$18
Cloud
per month
Website Plan - Pro
$23
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.wix.com/upgrade/website
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14 per month
Features
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Product Details
- About
- Tech Details
- FAQs
What is Wix?
Wix is a free hosted website builder, designed to be user-friendly and highly customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)
Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)
Wix Video
Wix Demo
Wix Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Wix starts at $14.
Reviewers rate Code quality / cleanliness highest, with a score of 8.8.
The most common users of Wix are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive coding experience. Small technology companies, seasonal farmer's markets, and Digital Media programs have commonly chosen Wix as their go-to solution. The platform is valued for its low cost and user-friendly interface, making it an ideal choice for creating personal work portfolios, showcasing writing clips, and attracting job opportunities.
Businesses looking to streamline their sales processes also use Wix for managing sales funnels, pushing out Shoutouts, and managing lead forms. Moreover, Wix supports partner websites by providing valuable information about the company in multiple languages. Nonprofits find Wix particularly valuable in creating functional and professional websites with minimal web development knowledge. It is also widely utilized by individuals with small budgets and simple website needs.
Another key use case of Wix is helping small businesses and churches build and maintain easy-to-manage websites. Organizations and businesses utilize the platform to create websites that build brand value, engage with their audience, and communicate news and updates effectively. Administrators also leverage Wix to continuously change, grow, and publish their websites as they transition to new roles. Businesses have successfully transferred critical aspects of their operations such as payment processing, email management, domain name hosting, and website building to the platform.
Wix has consistently helped businesses become more self-sufficient by empowering them with greater control over their website publishing. Additionally, small companies have used Wix as a tool to improve their blog writing and design skills. With its wide range of functionalities, user-friendly interface, and affordability, Wix has proven itself as a reliable solution for diverse website building needs across multiple industries.
Users commonly recommend the following when using Wix:
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Customize Wix templates: Users suggest taking advantage of Wix's wide range of templates and customizing them to improve the look of the website. This allows for a modern design without requiring bespoke programming or specialized web development skills.
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Ideal for small businesses and beginners: Many users recommend Wix for companies with zero web experience and small businesses looking for a simple website builder. It is considered user-friendly and cost-efficient, making it suitable for those who want to promote their business without spending a lot of money on a website.
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Great for attractive websites but limited features: Wix is often praised for its ability to create beautiful websites, particularly ones that showcase images, photographs, or videos as part of a portfolio. However, users caution that it may not be suitable for professional use or more advanced needs. They suggest considering other options if additional features like shopping, email campaigns, and analytics are required.
Overall, users find Wix to be an effective option for quickly setting up a modern design. Its customizable templates make it accessible to beginners and small businesses, allowing them to create attractive websites without the need for extensive web development knowledge. However, users note that there may be limitations in terms of advanced features and recommend exploring other options if these are necessary.
Attribute Ratings
Reviews
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Score 8 out of 10
Vetted Review
Verified User
We used Wix to create our website and create our brand value, get more and more people engaged with our organization and join us. Wix helped us to manage the people willing to know about our organization, maintain their details, communicate with them, and update them with all the latest news and information about our organization. Wix helped us make a larger audience know about who we are and get engaged with us. This helped us to book and host events and bring our organization to ground level and over the Internet.
- Its pre-made design and template make it easy to make any type of websites.
- Its Drag and Drop feature makes it easy even for beginners to make websites.
- It makes it easy to directly connect with customers and site visitors.
- Help you make your logos.
- Helps in website and store management.
- Lot of premium features for Free.
- Wix sometimes takes time to sync the updates you made to your site.
- Lot of feature and options, so beginner get overwhelmed and confused of what do use and how to use.
- Wix Support system takes a lot of time.
Score 8 out of 10
Vetted Review
Verified User
Wix is a great website builder tool for a layman to create a website and doesn't need a website developer to create a website. The best thing about Wix is that they have templates for every kind of business and tons of other features. So, it is easy to understand and put together these templates. The customization feature is also another great feature. someone with basic knowledge of the website can build a website on this platform.
- Great Customer support
- Tons of templates to build stunning and amazing looking websites
- Best website builder tools on internet
- It is available for everyone to build a website from scratch.
- One can create websites that he likes and what he has in his mind.
- Premium plans are expensive after paying premium plans we have to pay other fees like security fees and domain fees etc. Free plans contain Wix branding.
- Premium plans include a single website only.
- Sometimes website loading is slow if we are opening from a foreign country.
Score 10 out of 10
Vetted Review
Verified User
I have used Wix for my business and making it the preferred website builder for my clients. It is great for designing one page landing pages that don't take up to much time in the early stages of business. The robust templates makes it easy to design a custom and clean website that looks professional while giving you a online presence that doesn't break the bank!
- Ease of use
- Provides a robust library of templates and design elements
- Great customer service and technical support
- Moving a custom domain can be more of a seamless process
- The ability to customize for novice can be improved
- Customizing the look and feel on the mobile interface
Wix was a website platform that I had recommended to a friend who wanted to create her own website for her business as she could not afford to pay someone else to do it for her. After using Wix a few years before her, I knew it was a tool she could use to get a basic website up and running to start promoting her services. Fast forward 2 years, I now manage and update her Wix website and use several features to optimise her website and its performance.
- Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
- Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
- Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
- The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
- Mobile response - finding the mobile view of the website is non-responsive, and that's very frustrating as we know most of our customers are finding us that way.
- The speed of loading the pages is not good and can come across as slow, especially via mobile. With users being less patient, this could reduce website visitors and them exploring our webpages.
May 24, 2021
Let create with Wix
Score 9 out of 10
Vetted Review
Verified User
Wix is the most essential element for me especially when it comes to the creation of websites. Till now I have designed
many websites not only for my own company but I helped my mates as well. This is a very user-friendly software that never requires any complex coding and provides me various templates to create what I exactly think.
- This is a very time-saving tool and it has affected the progress of my organization as well.
- Number of templates available.
- Editing features are smart and effective.
- Decent interface.
- Reliable services.
- Only the problem with this tool is that it is limited in features while publishing the digital content on the web you still need many tools which it lacks when it is compared with other similar tools.
- Many times, when I create the website and try to open it on the mobile it does not download fats.
May 24, 2021
Wix Kicks!
Wix is being used a tool to help our primary content creators improve their skills for blog writing and blog design. As a small company that has traditionally reached clients and candidates through referrals, word-of-mouth and in-person events, our website and blog are certainly important but we have yet to see a need to tap outside resources for enhancing the design or populating the content. Thus, one person has been managing essentially every component, from developing content to promoting that content to tracking a variety of metrics. Wix was the platform they wanted to work off because of its user-friendliness, its sleek style, and the formatting and visual options it offers users. We have accounts with other website editors and content generators, but Wix is what was found to be most agreeable.
- User-Friendliness: Wix is a lot easier to navigate than other web-building sites. Oftentimes it's like Wix does the thinking for you instead of just throwing endless options at you and complicating the process.
- Unique Content: Many services for generating websites, images, videos, etc. are starting to look the same and, for that matter, they're starting to look stale. What Wix offers feels fresher and cleaner.
- Reliability & Respectfulness: We have yet to incur any issues that have affected our web properties or routine to this point. Furthermore, Wix does not constantly throw new offers or new pricing or new requirements at us. They value you where you are.
- Data Size: Sometimes -- not always -- Wix eats up a lot of the computer's capacity when active and it can cause slower speeds and even shut-downs if you're not careful.
May 24, 2021
Easy-to-use Wix
Our organization has used it to built a website by one department. It addresses the issue of having to build a website from scratch. There is customer support from Wix which is quite helpful. Wix is flexible, it offers stunning designs, has automatic site backup and the price is acceptable.
- Automatic site backup
- Excellent templates
- Website apps available
- Templates can't be changed easily
- Loading speed
- More languages
May 24, 2021
The Truth About Wix
Wix is used by our entire company. It is the platform that we use to communicate with our customers, our shop is on the Wix platform, and the branding is done using their tools. We have been recommending it to multiple other business partners and / or sister companies, and everyone had been satisfied with it.
- E-mail integration
- Shop set-up and e-commerce
- Design Flexibility
- Newsletter plans
- Pricing is high for a start-up.
- It is not very intuitive in one particular aspect - that is the design of the customer log-in accounts for the forum; difficult to customize the design. But that is only one feature that is a bit dodgy. Called support, I have always been walked through the process very carefully and patiently.
May 24, 2021
For beginners, Wix is the way to go
We connect our proprietary marketing software to Wix websites. This means connecting things such as analytics and form fill leads as well as a chatbot feature. The experience we have had while making these connections has been overall pretty good. The user interface is simple and easy for non-tech savvy clients to navigate through Wix.
- Intuitive
- Easy to use
- Inexpensive
- Simple
- More complex features
- Updated templates
- More support features
April 22, 2021
Great basic website designer!
I use Wix as a training tool for the call center I work for. They can use it as a resource also to reference different aspects of how a call should go. Also, it has all of our call scripts and information that customers may inquire about. There are buttons for each question a customer may have, with the proper response for our agent to use.
- Wix makes it simple to set up a basic website in a matter of hours.
- They have a lot of options in the free version.
- It is super simple to create a website that is easy to use.
- There are some extra features that are not available in the free version.
- The user interface can use some improvement when it comes to the overall layout.
- They could also add to the tutorial library to help new developers further.
March 11, 2020
Flip your university athletic class with Wix
Wix is a personal solution to a departmental problem. As a tennis instructor to university students, my biggest problem is not having enough time with students. Wix has enabled me to adopt a flipped-classroom model in which I reserve class time for practice and questions. All other instruction is conducted on the students' respective schedules outside of class. I developed a Wix website containing instructional information. I email students regularly asking them to review specific information before coming to class.
- The plug-and-play design makes it easy for most anyone to use.
- The abundant variety of design tools Wix offers.
- The templates aren't just functional, they're beautiful!
- Although I've never used it, Wix's paid customer support seems easy to use and helpful.
- I understand Wix's desire to prevent users from editing HTML, but it would be nice on occasion.
- I'm reaching for things Wix could improve upon; I think their product meets my needs perfectly. I was going to say something about SEO training for site developers, but they do a great job with it too.
March 10, 2020
Give your business an outstanding image.
Score 10 out of 10
Vetted Review
Verified User
Wix has given me the ability to continuously change, grow, and publish my website using an extremely user-friendly platform.
- Wix provides an extremely user-friendly platform that makes it easy for someone with no experience to create a professional image for their business(es).
- Wix is affordable.
- Wix provides easy third party access to other appropriate services like claiming domains and Gsuite business email accounts.
- Wix offers the ability to schedule bookings, receive payments, and even link your email messages through your customized website.
- Wix can improve on the speed of their provided websites.
- Wix can improve on the speed performance for users creating their websites on their platform.
- I would like to see Wix keep me locked into the rate that I started with two years ago instead of incrementally raising the price, or at least advise upfront that over a period of time, the pricing can be expected to increase.
March 09, 2020
Comfortable, intuitive website design at a great price!
I have been utilizing Wix within my position in order to build websites and further expand my expertise with web page design/modification. It is currently being used by myself only, though I’ve started training my team on using it as well. It currently allows us to build a professional website quickly and easily, without the need for much coding.
- Plenty of templates to choose from.
- No coding experience needed.
- Free for personal use.
- Engaging community.
- Major changes can be difficult.
- User interface is slightly overwhelming.
- Must pay to remove Wix ads.
February 28, 2020
Wix is a win-win for taking your business to the next level with an easy website builder.
We used Wix to create our current client's website. This made it easier to create our own, versus having to outsource this kind of service, which can get very expensive and doesn't always correctly interpret the company's vision since they do not work in it. Also, Wix makes it easier to make any changes to reflect sales or other things happening in the company.
- It is a very user-friendly platform that even someone without experience can use.
- Cost-effective website creator
- They could work on the customer-service side.
- Compatibility with the web search engine you're using--not friendly with Firefox
February 26, 2020
Wix is the best website creator in the market!
Wix is a great resource for web page creation. It automates everything, and for all non-code users that want to create a web page, Wix is an awesome site to do it. Wix has been involved in several processes as a reference but it has been a great resource to follow.
- UI is very handy and adaptable.
- Price is relative for the service.
- Not too many industry templates.
- E-commerce platforms require a lot of permissions.
October 21, 2019
Wix Helped Get Us On Our Feet
We started with Wix as a solution to not having a website. Our company was purchased by an investment firm, and we were in the process of being carved out from our parent organization. We had a major product launch coming up at the end of 2018 and needed to have a website in place for it; after researching, Wix seemed like the best and easiest option for getting a page up. It turned out to be so easy that I recreated our whole web presence using Wix (our former parent organization had completed a web redesign earlier that eschewed much of the information our customers need to make purchasing decisions; this was our chance to rebuild that information). Today, we have a more robust web solution in place, but Wix remains our top option for landing pages and "quick need" pages which do not necessitate an entire development process.
- Easy to build pages and sites that look professional, even with little web design experience.
- The graphical user interface lets you see in real-time how your site will look.
- Easy to add applications with further enhance your site.
- Good value for the price, especially if you can find a coupon code as we did.
- Easy to add and manage users.
- Easy to get people trained up on how to build a page.
- We registered our domain from Wix, and are unable to easily set up a page-level redirect in order to funnel traffic to our new web presence.
- While useful, the GUI can be a bandwidth hog - you need a robust internet connection for the best experience.
- Very easy to hit a ceiling on what you can do to make the page look good; would be great to have more robust onboarding for enterprise-level businesses.
February 07, 2019
Great for Small Businesses
Wix is currently being used for our online store for our farmer's market. We are only open seasonally because we are an on-farm Market, so we only open when we have crops being harvested. We also offer a wide variety of non-perishable food items. We get people wanting to purchase items when we are closed, which is why we started using Wix to help us sell when we are closed.
- Wix does a great job helping us sell our products online without over complicating it. Setting up an online store isn't always an easy thing to do, and can be very frustrating.
- Very easy to use, set up and maintain. Great for beginners.
- Pricing is very reasonable. Great for small businesses.
- We would love to see more integration and more features offered. While it is very easy to use and has lots of feature, we'd like to see more.
- Better tracking and analytics. It is nice to see how what you are doing is working through tracking and reports. What they offer is very limited.
January 18, 2019
Good, but sometimes glitchy, software for website development.
We use Wix to develop customer friendly, easy to use websites with advanced integration options for our clients. It is useful in the context of developing these websites but not for other purposes, which saves us from actually hiring a developer and manually coding and developing a website directly, which would be much more expensive even if it had more customizable options.
- Customizations
- Integrations
- Built-in graphics
- Relatively glitchy
- Sometimes hard to use
- Drag and drop has difficulties sometimes.
January 15, 2019
Websites from Scratch to Published with No Stress
Wix is a browser-based webpage builder editor and hosting service, allowing users to create personal or business webpages with no or minimal coding experience required. In our Digital Media program, we allow students to utilize Wix to build a web portfolio for their work, including photography, graphic designs, and video productions. We also utilize Wix for a course overview site for new and prospective students to view past projects, learn more about our program, and to contact us with questions via a web form on the site.
- Easy to use interface
- No coding required
- ADI Service: can build the website for you by answering a few questions
- Generic/Basic templates
- Simple sites
November 22, 2018
Wix: a very dynamic website creator for us coding dummies!
Wix is being used by me to promote my freelancing art/design business. It displays my personal projects as well as client projects I’ve completed. It solves the problem of providing an accessible platform for potential clients to look at the design services I have to offer.
- Image hosting: seriously love that if you upload a reasonably sized image, it loads in a snap
- Ease of design: I can design a website from the ground up pretty quickly just with a few clicks
- Great templates: if you’re not very design-oriented, there are great defaults to get you started with to help develop ideas of your own.
- No coding necessary: you don’t need to code to create a great looking site.
- I think if I had to see something different, it would be increased control of certain aspects of the templates
- Ability to add your own font file would be nice, as having to conform to a small library of fonts doesn’t help when I need uniformity for my brand
- Better mobile support for certain design functions: some designs I pick just don’t look that great on mobile such as a carousel design to flip through images. It looks clunky.
- The ability to change the design formats on mobile separately from desktop to ensure a nice flowing site would be immensely helpful
November 15, 2018
Best place to design a website for your business
Wix is the core of my production business as well as the websites I create for other businesses. It's used on a daily basis to create and design websites. I also use Wix for my blog.
- It's easy to use and learn
- There are a lot of great functions
- Great customer support
- Affordable
- Lots of design maneuverability
- Some of the features do not work consistently or they are not able to be seen at all times.
- There are frequent bugs.
- SEO optimization can be improved.
- They removed some features that I cannot get back.
- Form builder applications and plug ins can be slow to set up and slow to load.
- Cannot customize certain features.
- Handling the footer section can provide issues.
- Event application / plug in has basic features but mostly not useful.
- Paid plug ins don't work well or fast enough.
- Paypal buttons take a long time to load.
- Repeater boxes don't work well.
- It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.
June 29, 2018
Ehhh skip it and use WordPress
We use Wix for our primary website, it houses basic information about the company, provides some educational information and has some lead generation contact forms.
- I think if you need a very basic website as a novice it is pretty accessible.
- I found Wix doesn't play well with other programs. For example when we were using LeadPages it did not integrate well at all with and as I prefer the LeadPage platform for landing pages it was quite frustrating.
- MailChimp doesn't integrate with Wix well either and I had to rely on Zapier to the automation. As someone who has used WordPress for years and seeing that they integrate easily with many of the common digital sales platform I feel that Wix just isn't cutting it.
June 28, 2018
Wix is great for Small to Mid-Size Businesses!
I've used Wix to set up a personal website for myself. That website serves as my personal portfolio and my resume. I have about 6-10 pages on it. With the numerous templates that Wix provides, I was able to browse ideas and then build my own site using a number of techniques I saw. I did the same thing for a client of mine who had already bought the premium Wix package but then decided they did not want to take the time to set up their site themselves. For them, I was able to build a 20-page website highlighting their services as well as add a blog and an event page for them.
- Wix provides new users with templates so that you can really get a site up and running within an hour or so.
- Wix publishes a daily blog that teaches you how to use their website as well as other digital marketing skills such as SEO.
- If you're willing and have the time, you can customize your site down to the last detail.
- In my experience, Wix has trouble working with Chrome. The click and drag features are jumpy at times causing misplaced images and text.
- Again, with Chrome, it seems that the site editor/interface is very slow to load.
- If you're looking to customize your site to its fullest, you will have to upgrade to a paid account.
June 25, 2018
WIX may be YOUR "Fix"
I have used Wix for various things such as creating 2 business websites, an ePortfolio and am now currently building a blog site for a group that I started a few months ago. The process with creating the websites, ePortfolio and blog are very seamless. Of course, it's tedious work that you have to be willing to put forth at the beginning but I like that Wix provides various tools for you to add to your site that gives it a "good" flair like no other. You're able to add contact pages, change the style of your background/page, add additional pages to your site, and design your page as you see fit for your business and/or idea.
There's various other tools you can incorporate within your site such as videos, html coding, shapes, images, slideshow images, buttons, text, embed coding and more. I've found these tools to be useful and it has helped to bring my sites to life and made them more attractive because they were available, and free of charge to include on your site.
- It's user-friendly and pretty easy to navigate and set up your page whether it's a website or blog.
- The themes Wix provide are pretty broad when it comes to industry theme choices and appear are professional.
- Wix have additional you can add to your site that helps bring it to life such as videos, images, shapes, various text, interactive tools, etc.
- I'm finding it a bit challenging when creating multiple blogs on a page. I wish there were step by step instructions that can be easily and readily available for someone new to creating a blog page on Wix.
The most practical use of Wix is that it allows you to create professional quality web pages quickly without the need for extensive programming knowledge.
- development of web pages without knowledge of programming
- creation of fast and functional prototypes.
- powerful and self-managing web pages.
- free pages with a lot of publicity.
- free pages that do not allow you to choose a full domain name without advertising.
- very elaborate mobile applications.