Great basic website designer!
Updated April 22, 2021

Great basic website designer!

Dan Hanna | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wix

I use Wix as a training tool for the call center I work for. They can use it as a resource also to reference different aspects of how a call should go. Also, it has all of our call scripts and information that customers may inquire about. There are buttons for each question a customer may have, with the proper response for our agent to use.
  • Wix makes it simple to set up a basic website in a matter of hours.
  • They have a lot of options in the free version.
  • It is super simple to create a website that is easy to use.
  • There are some extra features that are not available in the free version.
  • The user interface can use some improvement when it comes to the overall layout.
  • They could also add to the tutorial library to help new developers further.
  • It has helped provide more of a return by helping our agents be more efficient.
  • There was no cost to set up the site to test with the agents.
  • It has allowed us to handle more customer due to the site cutting down on call times.
The free version Wix offers seams to provide more features than the others. Overall, I would say it stacks up best if a customer is creating a basic website with limited functionality. It may not be the best solution for a customer looking for a more professional design, or with a lot of extra functions. I would definitely recommend customers to at least try out the free version to see how it stacks up for what they are building.
Wix is best suited for people new to creating websites. There are a plethora of resources available to help someone with limited knowledge create a respectable website. There are also a ton of free features to let someone who is new develop a website. However, if you are looking to build a more professional website with a lot of features, it may not be the best solution for you. Overall, it is a great solution for those looking to build a basic website.

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