Excellent product
June 30, 2022

Excellent product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP WorkforceNow for onboarding, processing payroll, compensation management, and performance management. We have had payroll and time-off issues, and moving to our current setup has been a game-changer. Employees are happy with the ability to enter and change their own personal information and know that their payroll and time-off balances are accurate and updated timely.
  • Customized time off plans
  • Payroll dashboard
  • Application
  • Virtual assistance with customer service. A live-chat feature would be so helpful.
  • Outage communication. Often I log onto the bridge to find others experiencing the same issue.
  • Accurate information with time off balances
  • Timely payroll processing
This product can be used for 50-5,000 employees easily.
  • Internal Community Development system
  • Accounting software

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

The service is great once we are in contact with someone, however, it often takes a long time for someone to respond to an open ticket.
ADP Workforce Now has streamlined our onboarding process, specifically by allowing applicants to enter their own information. When applicants are hired as employees, the information comes over automatically, saving time and money! ADP Workforce Now also has a robust payroll processing feature, and the dashboard has made it much easier to find the information we need.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10