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Very good employee portal with several integrated modules
Updated September 19, 2023

Very good employee portal with several integrated modules

Ruben Fernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HR Suite
  • Learning Suite
  • Performance Suite
  • Recruiting Suite
  • Succesion

Overall Satisfaction with Cornerstone OnDemand

It is being used by the whole organization in many workflows and internal procedures. From hr we try to launch all new projects within the cornerstone would be the employee portal.
  • Easy Learning
  • Good recruiting processes
  • Internal evaluations easier
  • Maybe recruiting module has many parts not integrated between them
  • I would like to delete some processes or objects now I can't
  • Maybe more look and feel possibilities
  • Increase employee engagement
  • Get more training completion
  • More entre candidates
We chose Cornerstone OnDemand because its a global World product and our trust gets higher. And the integrated modules

Do you think Cornerstone OnDemand delivers good value for the price?

Yes

Are you happy with Cornerstone OnDemand's feature set?

Yes

Did Cornerstone OnDemand live up to sales and marketing promises?

Yes

Did implementation of Cornerstone OnDemand go as expected?

Yes

Would you buy Cornerstone OnDemand again?

Yes

It's 360 HR software and you can launch many different projects in the same app. Learning scenarios are the best option in Cornerstone OnDemand.

Cornerstone OnDemand Feature Ratings

7.7
New hire portal
6
Manager tracking tools
7
Compliance tracking and reporting
10
8.2
Corporate goal setting
8
Subordinate goal setting
8
Individual goal setting
9
Line-of sight-visibility
7
Performance tracking
9
7.5
Performance plans
9
Plan weighting
7
Manager note taking
9
Performance improvement plans
8
Review status tracking
8
Rater nomination workflow
7
Review reminders
6
Workflow restrictions
6
Multiple review frequency
7
Reporting
8
6.5
Create succession plans/pools
8
Candidate ranking
6
Candidate search
6
Candidate development
6
5.9
Job Requisition Management
8
Company Website Posting
4
Publish to Social Media
6
Job Search Site Posting
5
Customized Application Form
4
Resume Management
7
Duplicate Candidate Prevention
7
Candidate Search
7
Applicant Tracking
4
Collaboration
6
Task Creation and Delegation
5
Email Templates
6
User Permissions
6
Notifications and Alerts
7
Reporting
6
8.3
Course authoring
7
Course catalog or library
8
Player/Portal
8
Learning content
7
Mobile friendly
9
Progress tracking & certifications
8
Assignments
9
Compliance management
8
Learning administration
9
Learning reporting & analytics
9
Social learning
9

Using Cornerstone OnDemand

699 - all areas. Cornerstone is being used by all the company and we have lots of areas and departments using it.
4 - customer service, general digital skills, patience and a love for what he/she does
  • training platform (and reporting)
  • recruiting portals
  • develop people (evaluations, goals, competencies...)
  • for onboarding. that was not in out roadmap initially
  • to have diferent recruiting portals
  • to make new goals policies for the company
  • more training on the way
  • new ways of recruiting
  • develop evaluations with diferent approvers and workflows...
overall i am happy with the tool and would choose it again if i were looking for it again. complete, continually developing and with good support and customer service.

Evaluating Cornerstone OnDemand and Competitors

Yes - Before Cornerstone we work with Talentia HCM and it was very strong to change anything and we cant use the information for reports and to get value.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Maybe the Product Reputation with the features related with reporting and exploit information
we change our processes at the cornerstone implementation to make easier. Some times companies have very difficult workflows and the change of the HR tool force to make them easier as us.

Cornerstone OnDemand Implementation

maybe to have more time between modules implementation would be better for testing all procedures. Its important to have very clear the workflows before start and have consense between all the parts becouse if you want to change something after implementing that could be a little difficult. But these are only our tips.
  • Third-party professional services
INTEGRA SOLUCIONES. ( https://integra-soluciones.net/en/ )
Yes - First of all we separate each module in this order: HR / LMS / RECRUITING / PERFOMANCE / SUCESSION... then for each module we made a Discovery Session, then the implementation company presented a proposal, and then we make changes and details of that module. We repeat this process with all modules. for us it was a good way to do it.
Change management was a big part of the implementation and was well-handled - In this case I recommend that the adaptation be fast because if we make the process slow we will have the same problems and the slowness of the change is added. We must organize ourselves well and have early adopters and partners to help teach how to adapt to change but all within a short period of time.
  • internal training
  • internal processes adaptation
  • configuration documentation

Cornerstone OnDemand Training

  • Online training
  • in-person training
  • no training
we use also to admin all our training in person events and sessions. Its easy to admin this kind of trainings and automatize some processes we have. Also de user experience and the integration with other systems helps to the employees to use more. All modules integrated oriented to develop people is the principal reason to have CSOD. The training administration is very complete and allows to automate many processes.
very complete tool thinking at the user side and at the admin side. Continuosly launching new features in their roadmap always adapting to the companies needs. I think is the best module of the software. Maybe i will make some changes at the admin or reporting part but time by time. cornerstone's own authoring tool is a bit simple but the platform allows publishing courses created with other tools and its tracking is fully integrated.
I think it is necessary to have an initial training and to test the processes several times before creating them in real. Perhaps at the beginning it may seem a little complicated but with the accompaniment of someone expert in a short time you can be autonomous. I recommend this initial training and the creation of real cases. The configuration part is very important and automations / communications must be taken into account from the beginning.

Configuring Cornerstone OnDemand

I would like to have more deep administration options and to be more flexible. We must adapt our processes to Cornerstone OnDemand and I would like to Cornerstone OnDemand more adaptable to us.
the configuration of the application is known when you have been working with it for some time, so it is important to configure it with someone who knows the preferences of Cornerstone to know the possibilities it has before starting to configure it without knowing it.
Some - we have done small customizations to the interface - I have advanced technical knowledge so I have been able to change certain aspects myself and help other clients to do so.
Some - we have added small pieces of custom code - also I have advanced technical knowledge so I have been able to change certain aspects myself and help other clients to do so.
I am working with the integration with external reporting systems such as PowerBI to be able to exploit all the information. I have also implemented Google Analytics and little by little I am getting very useful extra information.

Cornerstone OnDemand Support

A little show to solve the case but always I get a solution
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Escalation required
Difficult to get immediate help
Slow Initial Response
Yes - Yes it would be solved but was an important bug
They usually solve all my cases. Sometimes I have had to resort to my gps to escalate the problem or I have had to find the solution myself but there is always someone in support willing to help you and they know the product inside out.

Using Cornerstone OnDemand

for uses in general is easy to use, its not too much necessary to give support continuosly. But at the configuration and administration there is a little difficult to manage some things, there are lots of options and its important to have a global admin vision when you make any change or implement a new process.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Convenient
Familiar
Feel nervous using
  • learning portal
  • onboarding workflows
  • development tasks
  • configure workflows (recruiting, develop...)
  • competencies bank and models
  • some changes in tasks launched are difficult to change
Yes - for learning there are an app called LEARN / CORNERSTONE LEARN very easy to use. I would like to have an integral app with the rest of modules but maybe in future.

Cornerstone OnDemand Reliability

Cornerstone has many options that it separates into companies, areas and departments... even at the job level. This is a very useful feature to deploy an application with different options according to profile.
I haven't really had any major availability problems. The service is practically impeccable but it is true that at times, due to server and latency problems, the application has been slower. But these have been specific issues that have resolved themselves.
As mentioned in the previous point, the application is fast in general. There are many aspects in the companies that can influence this speed: firewall, antivirus... etc. and the servers can have problems. But in general everything works at a sufficient speed. There are also daily stability reports that show us the status of the servers in case we notice any problems.

Integrating Cornerstone OnDemand

Every day they have more and more implementations through their marketplace and make the process easier without having to do major developments.
  • AZURE
  • Linkedin
Azure SSO was important to us and it was a very simple process with a 30 minute online meeting and the integration with Linkedin although not as complete as we would like is very quick.
  • PowerBI
  • HR Access (Sopra Steria)
In the case of PowerBI there are no official connectors to connect with Cornerstone but it is true that through APIs something could be done although it is complicated. In the case of HR Access integration is a project where the two applications must hang their data on an intermediate server. Something difficult and expensive to implement at the moment.
  • Single Signon
  • API (e.g. SOAP or REST)
  • AppExchange or similar marketplace
no for us
It is very useful and beneficial for clients that the integrations they make with other companies are posted in the Marketplace and make Cornerstone has greater potential. It is a benefit for clients to have this and that new ones are appearing every day. The reporting part if I would like to not need a Reporting API and that as clients we could connect directly with tools like PowerBI to the database. It is something to consider.

Relationship with Cornerstone OnDemand

The treatment of customers at Cornerstone is very special. Few companies follow up so closely and continuously on the progress and expectations of companies. There are many avenues of contact, and it is appreciated that the vendor is vigilant in this way.
We deal directly with Cornerstone. The integration was with another company but the purchase was directly with Cornerstone's salesperson who made it very easy for us.
As I have said before, I have no doubt that the services of the Cornerstone sales people were very good. In particular, our salesperson spent a lot of time in contact with us to make the process go smoothly. Perhaps being a large company in some cases the times were slowed down but it is something normal to take into account.
Mainly the final price and the contract period were the two terms to be negotiated.
It is important to be familiar with the terms and annual increases in licenses and other aspects of the contract. I recommend analyzing this from the beginning and the permanence is relevant because Cornerstone updates its modules and brings out new features that may allow you to leave a module to acquire another.
transparency and mutual adaptation. Not all HR applications meet all expectations and we have to look for the ones that best fit our processes and have integrated modules. That versus price and permanence are details to take into account.

Upgrading Cornerstone OnDemand

Yes - is a transparent process because it is a cloud-based application that provides quarterly updates to all customers.
  • we do not spend time
  • transparent process
  • new funcionalities each quarter
  • adaptations to current events
  • news
  • customer suggestions implement
Yes - because in this application all customers always move to new versions automatically and we don't want to stay old.