Good value
Updated February 24, 2022
Good value
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Time & Attendance
- Payroll & Tax Software
Overall Satisfaction with Paycor
We use Paycor for payroll processing.
Pros
- System administration is easy.
- Employees love the ease of recording their worked time.
- Easy to request and approved PTO
- Online employee W-2s
Cons
- Customer service is sometimes slow during peak periods, such as year-end.
- Their report writing module is cumbersome.
Do you think Paycor delivers good value for the price?
Yes
Are you happy with Paycor's feature set?
Yes
Did Paycor live up to sales and marketing promises?
Yes
Did implementation of Paycor go as expected?
No
Would you buy Paycor again?
Yes
- Increased efficiency for the finance staff and employees
- Minimized pastor tax reporting issues
Our HR and/or payroll team has saved 1-25 hours per month. - We previously processed manual time cards, which were sometimes inaccurate. The time keeping system is easy to use and limits user-error. Payroll processing can be completed in a few minutes.
Better value and price
Paycor Feature Ratings
Using Paycor
43 - All ministry departments, facilities , IT, admin, finance
1 - An understanding of software applications, on-boarding processes, file export processes, report generation processes
- Time saving/efficiency
- accuracy
- user experience
- none yet
- We are considering interfacing with Employee Navigator for benefit management and new hire onboarding
Evaluating Paycor and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
We are a church and have specific tax regulations that apply to clergy. We needed a company that had prior experience with churches.
I wouldn't change anything.
Paycor Implementation
- Implemented in-house
Yes - Importing data from prior database, payroll policy development, GL mapping, admin training, user training
Change management was a big part of the implementation and was well-handled
- GL mapping was difficult. Paycor team and in-house team experienced difficulty understanding/implementing the required 'output'.
Paycor Training
Configuring Paycor
Training and change management are key.
Paycor Support
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Kept well informed Support cares about my success | Escalation required Need to explain problems multiple times Slow Initial Response |
We did not feel a need to do so. Covid and staffing shortages have affected all industries, including payroll processing. I attribute the delays in Paycor response to these factors. In recent months, I have noticed faster service response times. The staff have always been knowledgeable.
Paycor provided exceptional service when I was developing different types of tiered PTO accrual.
Using Paycor
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Payroll processing is quick and easy
- Employees love it
- GL mapping during implementation was very cumbersome and initially fraught with errors.
- Staff have experienced difficulty using the phone app. I have to contact Paycor to assist them.
Paycor Reliability
Integrating Paycor
- Employee Navigator
- ACS Financial
Employee Navigator supports integration. ACS Financial does not.
- File import/export
Comments
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