Overall Satisfaction with Paycor
My organization uses Paycor for payroll, benefits, recruiting, and organization development. Paycor is our main source for our HRIS. Our employees use it for time keeping and scheduling time off.
- Process payroll timely
- Return calls
- Look into issues for BA
- Knowledgeable of all pay-related issues
- Get things correct the first time instead of rework
- The negative impact is the ability to stop time while employees are on leave. Can this be enhanced?
- I love the enhancement of including the time-off plans within the hiring process.
- Negative - when calling in, the assigned consultant is rarely available at the time of call.
- The premium team has been helpful.
Our HR and/or payroll team has saved time, but I'm not sure how much.
Paycor was chosen due to the pricing and how much it would save our organization.
Do you think Paycor delivers good value for the price?
Not sure
Are you happy with Paycor's feature set?
Yes
Did Paycor live up to sales and marketing promises?
No
Did implementation of Paycor go as expected?
No
Would you buy Paycor again?
No
Paycor Feature Ratings
Using Paycor
500 - HR, Finance, Employees, leaders
3 - knowledge of the system, and navigation skills.
- Payroll
- Recruiting
- Benefits
- LMS
- LMS - the ability to assign courses to employees
- Creating reports - custom building
Evaluating Paycor and Competitors
Yes - ADP was replaced. ADP was great, but other leaders thought Paycor was much better and more affordable.
- Other
The cost of Paycor.
Paycor Support
Pros | Cons |
---|---|
Kept well informed Support cares about my success | Slow Resolution Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
Yes, it was important in our day-to-day usage and helped us resolve issues much faster.
Bryan Dao, our Benefits Consultant is excellent. He worked on an issue I had and provided updates until it was resolved. He was not able to quite fix some of the issues but he assisted with a resolution.
Using Paycor
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Unnecessarily complex |
- Time management
- Enrolling in benefits
- Direct deposit set up
- Fixing payroll errors
- Running some of the reports
Yes - The mobile interface works very well.