All-in-one HRIS that I can depend on!
Updated February 27, 2025

All-in-one HRIS that I can depend on!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I use TriNet as our main HRIS system and HR resources to process employee lifecycle from recruitment, onboarding, performance reviews, training, record keeping, timesheets, payroll to termination.

Pros

  • Payroll system and support articles are easy to access, use and manage for importing timekeeping records, pay adjustments, expense payments, recurring separation payments and tracking leaves of absences.
  • Customer support agents from payroll, benefits, HR, and leave admin are responsive and assists in resolving all issues in a timely manner.
  • Records and reports are useful and helps in planning and tracking progress of employee events and changes.

Cons

  • Applicant tracking system can be improved in having a function to search for key works in applicants' resumes.
  • Training modules should have certificates automatically attached to them instead of having to create one.
  • Mobile app timekeeping should be easier to use. Nonexempt employees find it less reliable and harder to use than the desktop version.
  • For termination process, it would be nice if the request for Separation Pay would trigger getting assistance from an HR rep to create the letter instead of having to actively reach out to an HR rep separately.
  • Allowing changes to a performance review that has been signed by the manager even after the review period has ended.
  • TriNet has reduced the amount of time spent on managing all HR functions from onboarding to termination.
  • Provided the company better benefit options that meet the needs of our distributed workforce.
  • Keeps us compliant by providing us resources and guides to resolve any HR related issues.
It helps me manage all HR tasks in one place.
All my tickets are resolved in a timely manner.
Ease of use and a better UX/UI.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

I've been very pleased with the quality of service and responsiveness of all agents at TriNet. I am also very satisfied with having a reliable and easy to use HRIS system that allows me to manage each employee's lifecycle. It allows me to be an efficient and effective one man HR department.

TriNet Feature Ratings

9.9
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.8
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.5
Performance plans
9
Performance improvement plans
9
Review status tracking
10
Review reminders
10
8.0
Candidate search
8
Candidate development
8
10.0
New hire portal
10
Manager tracking tools
10
9.5
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
10
Performance tracking
10
9.6
Job Requisition Management
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
9
Notifications and Alerts
9

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 9 months ago
    Thank you for being a repeat TriNet customer! It is our pleasure to continue to serve your HR needs so you can focus on running your business.

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