What users are saying about
51 Ratings
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Score 8.4 out of 100
33 Ratings
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Score 6.5 out of 100

Feature Set Ratings

  • Acumatica ranks higher in 5 feature sets: Payroll Management, Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting

Payroll Management

10.0

Acumatica

100%
7.8

Paychex Accounting Online

78%
Acumatica ranks higher in 5/5 features

Pay calculation

10.0
100%
2 Ratings
8.0
80%
8 Ratings

Benefit plan administration

10.0
100%
2 Ratings
8.0
80%
5 Ratings

Direct deposit files

10.0
100%
2 Ratings
8.0
80%
8 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
7.0
70%
5 Ratings

Reimbursement management

9.9
99%
3 Ratings
8.0
80%
3 Ratings

Customization

9.9

Acumatica

99%
9.0

Paychex Accounting Online

90%
Acumatica ranks higher in 2/2 features

API for custom integration

9.9
99%
6 Ratings
9.0
90%
2 Ratings

Plug-ins

9.9
99%
5 Ratings
9.0
90%
1 Rating

Security

9.8

Acumatica

98%
7.5

Paychex Accounting Online

75%
Acumatica ranks higher in 2/2 features

Single sign-on capability

9.9
99%
6 Ratings
7.0
70%
3 Ratings

Role-based user permissions

9.7
97%
10 Ratings
8.0
80%
3 Ratings

Reporting & Analytics

9.3

Acumatica

93%
7.3

Paychex Accounting Online

73%
Acumatica ranks higher in 3/3 features

Dashboards

9.3
93%
6 Ratings
6.0
60%
2 Ratings

Standard reports

9.0
90%
8 Ratings
8.0
80%
6 Ratings

Custom reports

9.5
95%
7 Ratings
8.0
80%
4 Ratings

General Ledger and Configurable Accounting

9.5

Acumatica

95%
7.4

Paychex Accounting Online

74%
Acumatica ranks higher in 11/21 features

Accounts payable

9.4
94%
9 Ratings
7.0
70%
1 Rating

Accounts receivable

9.3
93%
8 Ratings
7.0
70%
1 Rating

Global Financial Support

9.9
99%
4 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.4
94%
6 Ratings
N/A
0 Ratings

Intercompany Accounting

9.9
99%
6 Ratings
N/A
0 Ratings

Localizations

9.9
99%
5 Ratings
N/A
0 Ratings

Journals and Reconciliations

9.4
94%
8 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
8 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
7 Ratings
N/A
0 Ratings

Centralized Rules Framework

9.5
95%
5 Ratings
N/A
0 Ratings

Standardized Processes

9.6
96%
9 Ratings
N/A
0 Ratings

Cash management

N/A
0 Ratings
8.0
80%
1 Rating

Bank reconciliation

N/A
0 Ratings
8.0
80%
1 Rating

Expense management

N/A
0 Ratings
8.0
80%
1 Rating

Time tracking

N/A
0 Ratings
6.2
62%
3 Ratings

Fixed asset management

N/A
0 Ratings
8.0
80%
1 Rating

Multi-currency support

N/A
0 Ratings
8.0
80%
1 Rating

Multi-division support

N/A
0 Ratings
4.4
44%
2 Ratings

Regulations compliance

N/A
0 Ratings
8.0
80%
1 Rating

Electronic tax filing

N/A
0 Ratings
8.0
80%
4 Ratings

Self-service portal

N/A
0 Ratings
8.0
80%
4 Ratings

Inventory Management

9.8

Acumatica

98%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Inventory tracking

9.9
99%
7 Ratings
N/A
0 Ratings

Automatic reordering

9.7
97%
6 Ratings
N/A
0 Ratings

Location management

9.8
98%
7 Ratings
N/A
0 Ratings

Manufacturing module

9.9
99%
5 Ratings
N/A
0 Ratings

Order Management

9.6

Acumatica

96%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features

Pricing

9.5
95%
6 Ratings
N/A
0 Ratings

Order entry

9.3
93%
6 Ratings
N/A
0 Ratings

Credit card processing

9.4
94%
3 Ratings
N/A
0 Ratings

Cost of goods sold

9.4
94%
7 Ratings
N/A
0 Ratings

Order Orchestration

9.9
99%
3 Ratings
N/A
0 Ratings

End-to-end order visibility

9.9
99%
4 Ratings
N/A
0 Ratings

Order exception Resolution

10.0
100%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.6

Acumatica

96%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 14/14 features

Automated Invoice Processing

9.6
96%
6 Ratings
N/A
0 Ratings

Shared Services Payments

9.4
94%
3 Ratings
N/A
0 Ratings

Billings Management

9.8
98%
5 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.7
97%
4 Ratings
N/A
0 Ratings

Customer Collections

9.4
94%
4 Ratings
N/A
0 Ratings

Revenue Recognition

9.8
98%
5 Ratings
N/A
0 Ratings

Cash Management

9.7
97%
8 Ratings
N/A
0 Ratings

Asset Management

9.5
95%
4 Ratings
N/A
0 Ratings

Travel & Expense Management

9.3
93%
5 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

9.6
96%
5 Ratings
N/A
0 Ratings

Period Close

9.6
96%
7 Ratings
N/A
0 Ratings

Transactions Tax

9.8
98%
6 Ratings
N/A
0 Ratings

Subledger Reconciliations

9.6
96%
4 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

10.0
100%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.9

Acumatica

99%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 12/12 features

Budgeting and Forecasting

9.6
96%
4 Ratings
N/A
0 Ratings

Project Costing

9.9
99%
3 Ratings
N/A
0 Ratings

Cost Capture

9.9
99%
3 Ratings
N/A
0 Ratings

Capital Project Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Invoicing

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

10.0
100%
2 Ratings
N/A
0 Ratings

Project Revenue Recognition

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financials Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

10.0
100%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

10.0
100%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.0

Acumatica

80%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features

Project Planning and Scheduling

8.0
80%
1 Rating
N/A
0 Ratings

Project Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
1 Rating
N/A
0 Ratings

Team Member Task Collaboration

7.0
70%
2 Ratings
N/A
0 Ratings

Talent Profiles

9.0
90%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

7.8

Acumatica

78%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Award Lifecycle Management

7.0
70%
1 Rating
N/A
0 Ratings

Spending Control

8.0
80%
1 Rating
N/A
0 Ratings

Indirect Cost Management

8.0
80%
1 Rating
N/A
0 Ratings

Billing

8.0
80%
1 Rating
N/A
0 Ratings

Procurement

7.7

Acumatica

77%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Sourcing Team Collaboration

6.3
63%
2 Ratings
N/A
0 Ratings

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

7.0
70%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

7.0
70%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

9.0
90%
1 Rating
N/A
0 Ratings

Supplier Assessment

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

9.0
90%
1 Rating
N/A
0 Ratings

Supplier Portal

7.0
70%
1 Rating
N/A
0 Ratings

Logistics

9.4

Acumatica

94%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 11/11 features

Transportation Planning and Optimization

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Sourcing Management

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Process Integration

10.0
100%
1 Rating
N/A
0 Ratings

Transportation Execution Management

10.0
100%
1 Rating
N/A
0 Ratings

Trade Management

8.0
80%
1 Rating
N/A
0 Ratings

Customs Entry Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Fulfillment Management

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Visibility

8.0
80%
1 Rating
N/A
0 Ratings

Warehouse Workforce Management

10.0
100%
1 Rating
N/A
0 Ratings

Manufacturing

9.8

Acumatica

98%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Production Process Design

10.0
100%
2 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.9
99%
4 Ratings
N/A
0 Ratings

Production Management

9.8
98%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

9.9
99%
3 Ratings
N/A
0 Ratings

Configuration Management

9.9
99%
4 Ratings
N/A
0 Ratings

Work Definition

9.8
98%
2 Ratings
N/A
0 Ratings

Work Execution

9.8
98%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

9.7
97%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.6
96%
3 Ratings
N/A
0 Ratings

Supply Chain

9.9

Acumatica

99%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Forecasting

9.8
98%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.8
98%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

10.0
100%
2 Ratings
N/A
0 Ratings

Performance Monitoring

10.0
100%
1 Rating
N/A
0 Ratings

Product Lifecycle Management

9.0

Acumatica

90%

Paychex Accounting Online

Feature Set Not Supported
N/A
Acumatica ranks higher in 6/6 features

Ideation Management

10.0
100%
1 Rating
N/A
0 Ratings

Requirements Management

10.0
100%
1 Rating
N/A
0 Ratings

Proposal Management

10.0
100%
2 Ratings
N/A
0 Ratings

Product Master Data Management

9.0
90%
1 Rating
N/A
0 Ratings

Vendor Portal

7.0
70%
1 Rating
N/A
0 Ratings

Project Portfolio Management

8.0
80%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Acumatica is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Paychex Accounting Online is rated higher in 2 areas: Likelihood to Renew, Usability

Likelihood to Recommend

8.1

Acumatica

81%
11 Ratings
8.0

Paychex Accounting Online

80%
9 Ratings

Likelihood to Renew

9.0

Acumatica

90%
1 Rating
10.0

Paychex Accounting Online

100%
1 Rating

Usability

8.0

Acumatica

80%
1 Rating
10.0

Paychex Accounting Online

100%
1 Rating

Support Rating

10.0

Acumatica

100%
1 Rating
9.5

Paychex Accounting Online

95%
4 Ratings

Implementation Rating

Acumatica

N/A
0 Ratings
10.0

Paychex Accounting Online

100%
2 Ratings

Likelihood to Recommend

Acumatica

Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.
Read full review

Paychex, Inc.

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
Read full review

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Read full review

Paychex, Inc.

  • Process payroll
  • Tax notices are addressed quickly
  • Account manager is very responsive
  • If payroll has an error we can pull back with no issues in a timely manner
Read full review

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Read full review

Paychex, Inc.

  • Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).
Read full review

Pricing Details

Acumatica

Starting Price

Editions & Modules

Acumatica editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing is always consumption-based with no five-year lock-ins or termination penalties. We believe that everyone in your company needs up-to-date and accurate information to make the best decisions. That’s why we created an Acumatica ERP pricing structure that lets you add casual users, suppliers, and customers without paying for additional licenses. Your cost is based on the features and resources that you choose to utilize, not on the number of users who access the system. Get pricing tailored to your usage: An Acumatica partner will work with you to understand your specific requirements, determine the proper resources and modules for your company, and present you with an accurate price for your license. We provide you with the ability to deploy where you need, switch when you need, and never incur a fee for doing so.

    Paychex Accounting Online

    Starting Price

    Editions & Modules

    Paychex Accounting Online editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acumatica

      It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
      Read full review

      Paychex, Inc.

      Had the company I worked for not gone out of business, it is likely they would have continued using this service.
      Read full review

      Usability

      Acumatica

      1- Its interface [is] easy to understand. 2- [The] help center is very supportive.
      Read full review

      Paychex, Inc.

      The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
      Read full review

      Support Rating

      Acumatica

      They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case
      Read full review

      Paychex, Inc.

      They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.
      Read full review

      Implementation Rating

      Acumatica

      No answers on this topic

      Paychex, Inc.

      Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
      Read full review

      Alternatives Considered

      Acumatica

      Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
      Read full review

      Paychex, Inc.

      I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.
      Read full review

      Return on Investment

      Acumatica

      • Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.
      Read full review

      Paychex, Inc.

      • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
      • Paychex's IT Department is on point.
      Read full review

      Screenshots

      Add comparison