Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Box
Score 8.6 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
DocuSign CLM
Score 8.1 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Pricing
Adobe Acrobat SignBoxDocuSign CLM
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Offerings
Pricing Offerings
Adobe Acrobat SignBoxDocuSign CLM
Free Trial
YesYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup Fee$34.99 license per monthOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
Adobe Acrobat SignBoxDocuSign CLM
Considered Multiple Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.
Chose Adobe Acrobat Sign
Adobe Sign stands well against its competitors. Its eSignature and contract routing and approval capabilities are very seamless. It works well both from the internal stakeholder point of view, as well as from the vantage point of any external parties, who need to submit …
Box
Chose Box
Merrill Datasite - 10x more expensive and no unlimited storage; Definitely felt a lot more stodgy, old-school, legal look to it, not as user friendly. One really cool feature it does have is optical detection - if you upload docs (scans of docs), you can get it to look for …
DocuSign CLM
Chose DocuSign CLM
Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one …
Chose DocuSign CLM
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different …
Chose DocuSign CLM
The reason I have chosen DocuSign is because it is the most common app that will pop up (especially when opening something in Gmail or Google Drive) to let you sign a document. I do not necessarily want to use DocuSign, and I don't always use it, but sometimes it is just easier …
Chose DocuSign CLM
I've used DocuSign CLM because that is what my employer usually sends me. I think DocuSign CLM is straight to the point and easy to upload and send back to my employer. Adobe Acrobat has more features when it comes to other actions.
Chose DocuSign CLM
- Docusign has better integration and flexibility.
- Docusign costs $10 a month for an individual compared to $14.99 for Adobe.
- 30 days free trial in DocuSign vs 14 days in adobe sign.
Chose DocuSign CLM
DocuSign was the more secure and accepted signature platform. A lot of our vendors would actually require we use it and initially would send the document over already signed by them with DocuSign.
Chose DocuSign CLM
DocuSign CLM, formerly SpringCM, was a superior solution when I purchased it two years ago. It is still driving improvements for the company (as of last night's check-in with my old team).
Features
Adobe Acrobat SignBoxDocuSign CLM
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Box
7.7
26 Ratings
5% below category average
DocuSign CLM
-
Ratings
Content capture & imaging00 Ratings8.119 Ratings00 Ratings
File sync, storage & archiving00 Ratings9.725 Ratings00 Ratings
Document management00 Ratings8.424 Ratings00 Ratings
Records management00 Ratings7.120 Ratings00 Ratings
Content search & retrieval00 Ratings8.324 Ratings00 Ratings
Enterprise content collaboration00 Ratings8.021 Ratings00 Ratings
Content publishing & creation00 Ratings5.015 Ratings00 Ratings
Security, risk management & information governance00 Ratings8.326 Ratings00 Ratings
Contract lifecycle management00 Ratings9.112 Ratings00 Ratings
Automated workflows00 Ratings9.114 Ratings00 Ratings
Artificial intelligence00 Ratings2.011 Ratings00 Ratings
Mobile support00 Ratings6.923 Ratings00 Ratings
Integration00 Ratings9.623 Ratings00 Ratings
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Box
-
Ratings
DocuSign CLM
7.5
1 Ratings
7% below category average
Contract creation00 Ratings00 Ratings8.01 Ratings
Contract templates00 Ratings00 Ratings8.01 Ratings
Clause library/saved fields00 Ratings00 Ratings8.01 Ratings
Guided logic00 Ratings00 Ratings6.01 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Box
-
Ratings
DocuSign CLM
7.6
1 Ratings
7% below category average
Contract sharing00 Ratings00 Ratings8.01 Ratings
Contract editing00 Ratings00 Ratings8.01 Ratings
Collaborating on contracts00 Ratings00 Ratings7.01 Ratings
Approval process00 Ratings00 Ratings8.01 Ratings
Interdepartmental workflows00 Ratings00 Ratings7.01 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Box
-
Ratings
DocuSign CLM
8.3
1 Ratings
1% above category average
Contract database00 Ratings00 Ratings8.01 Ratings
Contract search00 Ratings00 Ratings7.01 Ratings
Contract milestone reminders & alerts00 Ratings00 Ratings8.01 Ratings
Custom contract reports00 Ratings00 Ratings8.01 Ratings
Tracking contract status00 Ratings00 Ratings9.01 Ratings
Compliance check00 Ratings00 Ratings10.01 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Box
-
Ratings
DocuSign CLM
8.2
2 Ratings
4% above category average
Contract Storage00 Ratings00 Ratings8.01 Ratings
Advanced Search and Filtering00 Ratings00 Ratings8.01 Ratings
Customizable Contract Templates00 Ratings00 Ratings8.01 Ratings
Workflow Acceleration00 Ratings00 Ratings9.01 Ratings
E-Signatures00 Ratings00 Ratings9.52 Ratings
Reminders and Alerts00 Ratings00 Ratings8.01 Ratings
Analytics and Reporting00 Ratings00 Ratings7.01 Ratings
Integration with other Systems00 Ratings00 Ratings8.01 Ratings
Best Alternatives
Adobe Acrobat SignBoxDocuSign CLM
Small Businesses
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
PandaDoc
PandaDoc
Score 8.6 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignBoxDocuSign CLM
Likelihood to Recommend
4.2
(228 ratings)
8.1
(154 ratings)
8.4
(37 ratings)
Likelihood to Renew
8.0
(30 ratings)
8.0
(12 ratings)
-
(0 ratings)
Usability
3.1
(194 ratings)
8.1
(21 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
10.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
9.1
(12 ratings)
-
(0 ratings)
Support Rating
7.3
(164 ratings)
8.5
(29 ratings)
1.0
(1 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
10.0
(6 ratings)
-
(0 ratings)
Configurability
9.0
(3 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignBoxDocuSign CLM
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
Read full review
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
Read full review
Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
Read full review
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
Read full review
Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
Read full review
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
Read full review
Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Read full review
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
DocuSign
Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
Read full review
Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
Read full review
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
DocuSign
No answers on this topic
Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
Read full review
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
DocuSign
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
Read full review
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
DocuSign
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
Read full review
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
DocuSign
I am constantly experiencing issues with SpringCM.
Read full review
In-Person Training
Adobe
No answers on this topic
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
DocuSign
No answers on this topic
Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Read full review
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
DocuSign
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Read full review
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
DocuSign
No answers on this topic
Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
Read full review
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
DocuSign
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
Read full review
Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
Read full review
Box
It's great, as we put more files on there it's done very well.
Read full review
DocuSign
No answers on this topic
Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
Read full review
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
Read full review
ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.