Adobe Acrobat vs. Conga Composer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Conga Composer
Score 8.6 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
Pricing
Adobe AcrobatConga Composer
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatConga Composer
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatConga Composer
Considered Both Products
Adobe Acrobat

No answer on this topic

Conga Composer
Chose Conga Composer
Conga is better than the rest.
Chose Conga Composer
We used Microsoft Word- their mail merge option. We'd use reports to export the data we collected, created a Word template and did a mail merge from there. All that being said, yes this option is free, but the amount of time it takes was absolutely ridiculous over time. The …
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User Ratings
Adobe AcrobatConga Composer
Likelihood to Recommend
8.8
(818 ratings)
8.6
(148 ratings)
Likelihood to Renew
9.2
(45 ratings)
8.9
(15 ratings)
Usability
9.2
(255 ratings)
8.1
(7 ratings)
Availability
9.2
(3 ratings)
3.6
(1 ratings)
Performance
6.1
(10 ratings)
3.6
(2 ratings)
Support Rating
9.1
(63 ratings)
6.8
(10 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(15 ratings)
3.8
(5 ratings)
Configurability
8.0
(4 ratings)
1.8
(1 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(9 ratings)
2.7
(2 ratings)
Product Scalability
7.1
(4 ratings)
3.6
(1 ratings)
Professional Services
-
(0 ratings)
2.7
(1 ratings)
Vendor post-sale
4.0
(3 ratings)
1.8
(1 ratings)
Vendor pre-sale
5.5
(2 ratings)
3.2
(2 ratings)
User Testimonials
Adobe AcrobatConga Composer
Likelihood to Recommend
Adobe
When preparing artwork for print production from an application like Adobe Illustrator, Photoshop, or InDesign, the best way to preview and preflight the work is to export to PDF and use Adobe Acrobat's output preview to check process colors, spot colors, dielines, and any special requirements, like foil stamping or varnish. Adobe Acrobat is also where you make any needed final adjustments to ensure correct reproduction on press. Documents intended for screen viewing must be exported to PDF and edited in Adobe Acrobat so as to add and edit needed accessibility features critical for legislative compliance.
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Conga
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
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Pros
Adobe
  • Ability to manipulate a PDF in various ways.
  • Print production is incredibly helpful for checking off and making sure PDFs are ready for print.
  • Commenting in Adobe Acrobat is awesome! So nice to be able to hand off a PDF and get it back with edits that are easy to navigate and resolve!
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Conga
  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.
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Cons
Adobe
  • More printing settings, like being able to adjust the margins and place the print area on the page when the file size is larger than the page, and I only want to print one section. Illustrator has this feature. Often, we print from Illustrator instead, because of this limitation.
Read full review
Conga
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
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Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Usability
Adobe
It’s a very easy app to learn and software is essential. I feel like the app could load a bit faster but overall, is one of my go to apps. Makes reading and editing pdfs easy and I enjoy the usability of the app. It is definitely something I make sure to have downloaded on any computer I’m working from
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Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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Conga
It was available, it just didn't always work depending on what glitches were happening within our app
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Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Online Training
Adobe
Easy to follow and understand
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Conga
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
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Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
Conga
Not fair. Its an upfront cost and then pay per use
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Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Conga
We used it for something simple and it was still a pain to use
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Professional Services
Adobe
No answers on this topic
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
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Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks