What users are saying about

ADP TotalSource

15 Ratings

TriNet

Top Rated
497 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

TriNet

Top Rated
497 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

TriNet

Works well for smaller early stage companies because of instant access to better benefits and online access from day one. It makes it easy to onboard a new employee. I usually work with companies that have fewer than 50 employees so I cannot speak to the use case for larger companies.
Walter Tendler profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
TriNet
7.4
Employee demographic data
ADP TotalSource
7.3
TriNet
7.4
Employment history
ADP TotalSource
8.3
TriNet
7.1
Job profiles and administration
ADP TotalSource
7.7
TriNet
6.3
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
TriNet
7.3
Organizational charting
ADP TotalSource
8.5
TriNet
6.9
Organization and location management
ADP TotalSource
7.3
TriNet
7.9
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
TriNet
8.7

Payroll Management

ADP TotalSource
8.7
TriNet
8.7
Pay calculation
ADP TotalSource
8.4
TriNet
9.1
Support for external payroll vendors
ADP TotalSource
9.7
TriNet
8.0
Benefit plan administration
ADP TotalSource
8.7
TriNet
9.0
Direct deposit files
ADP TotalSource
9.0
TriNet
9.3
Salary revision and increment management
ADP TotalSource
9.3
TriNet
8.4
Reimbursement management
ADP TotalSource
7.0
TriNet
8.1

Leave and Attendance Management

ADP TotalSource
8.5
TriNet
8.7
Approval workflow
ADP TotalSource
8.0
TriNet
8.7
Balance details
ADP TotalSource
8.5
TriNet
8.7
Annual carry-forward and encashment
ADP TotalSource
9.0
TriNet
8.6

Employee Self Service

ADP TotalSource
8.3
TriNet
8.4
View and generate pay and benefit information
ADP TotalSource
8.7
TriNet
9.2
Update personal information
ADP TotalSource
8.7
TriNet
9.0
View company policy documentation
ADP TotalSource
8.0
TriNet
7.8
Employee recognition
ADP TotalSource
8.0
TriNet
7.5
View job history
ADP TotalSource
8.4
TriNet
8.3

Asset Management

ADP TotalSource
8.0
TriNet
1.0
Tracking of all physical assets
ADP TotalSource
8.0
TriNet
1.0

HR Reporting

ADP TotalSource
8.0
TriNet
6.6
Report builder
ADP TotalSource
8.0
TriNet
6.3
Pre-built reports
ADP TotalSource
8.0
TriNet
6.6
Ability to combine HR data with external data
ADP TotalSource
8.0
TriNet
7.0

Onboarding

ADP TotalSource
8.8
TriNet
7.8
New hire portal
ADP TotalSource
8.5
TriNet
8.9
Manager tracking tools
ADP TotalSource
9.0
TriNet
6.7

Performance and Goals

ADP TotalSource
7.0
TriNet
6.9
Corporate goal setting
ADP TotalSource
6.0
TriNet
7.2
Individual goal setting
ADP TotalSource
8.0
TriNet
6.7
Line-of sight-visibility
ADP TotalSource
6.0
TriNet
6.8
Performance tracking
ADP TotalSource
8.0
TriNet
6.8

Performance Management

ADP TotalSource
7.6
TriNet
7.1
Performance plans
ADP TotalSource
6.0
TriNet
7.2
Performance improvement plans
ADP TotalSource
9.0
TriNet
7.2
Review status tracking
ADP TotalSource
7.0
TriNet
7.0
Review reminders
ADP TotalSource
8.0
TriNet
7.0
Multiple review frequency
ADP TotalSource
8.0
TriNet
7.2

Succession Planning

ADP TotalSource
7.0
TriNet
7.7
Create succession plans/pools
ADP TotalSource
7.0
TriNet
Candidate ranking
ADP TotalSource
7.0
TriNet
8.2
Candidate search
ADP TotalSource
8.0
TriNet
7.5
Candidate development
ADP TotalSource
6.0
TriNet
7.4

Recruiting / ATS

ADP TotalSource
7.4
TriNet
7.2
Job Requisition Management
ADP TotalSource
6.0
TriNet
7.2
Company Website Posting
ADP TotalSource
8.0
TriNet
5.5
Publish to Social Media
ADP TotalSource
7.0
TriNet
6.9
Job Search Site Posting
ADP TotalSource
9.0
TriNet
7.0
Duplicate Candidate Prevention
ADP TotalSource
6.0
TriNet
9.1
Applicant Tracking
ADP TotalSource
7.0
TriNet
7.1
Notifications and Alerts
ADP TotalSource
9.0
TriNet
7.4

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Medical Insurance - as a smaller company with 15 employees we cannot command any pricing power in the health insurance market. TriNet makes it possible for us to offer better plans at a lower premium because we are part of a large group.
  • Online communication with employees: From day 1 the employee gets direct contact with TriNet online and can handle most of their own issue. In a tech company like ours, that is expected by the younger employees (really most employees).
  • HR checklist: When an employee is hired TriNet forces us to gather I-9 data, social security number, address, contact info etc. from day one. Nothing is left open.
Walter Tendler profile photo

Cons

  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available
  • Frankly speaking, I have no special areas to highlight where TriNet should improve their services to Newron. I am 100% satisfied with their performance: they effectively and efficiently provide us with what we need. I know that TriNet provides other types of service that we don't need and maybe there is something to improve there but this is not our case
Marco Caremi profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
TriNet8.5
Based on 12 answers
The service representative always returns my emails and phone calls immediately when I have questions.
Karen Cabral profile photo

Usability

No score
No answers yet
No answers on this topic
TriNet8.0
Based on 203 answers
TriNet's platform and dashboard make it easy to maneuver whether it is on the admin side or the employee side. Rarely do I get a question from an employee asking me where to find this or where to go to update that. And that saves me a lot of time to concentrate elsewhere.
Diane Gamez profile photo

Support

No score
No answers yet
No answers on this topic
TriNet8.5
Based on 290 answers
Customer service is the best thing about TriNet and that is saying something. They are friendly, very helpful and go out of their way to fulfill your requests. That has been the case with just about every TriNet customer representative I've dealt with.
Phil Lee profile photo

Implementation

No score
No answers yet
No answers on this topic
TriNet8.7
Based on 7 answers
Trinet was easy as I recall. The President and I were able to set everything up and get started right away.
Karen Cabral profile photo

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
I think we were skeptical about what TriNet could do for our company but given our size and operations extended to multiple states, we didn't have other options. However, TriNet has worked very well for us and has allowed us to grow as an organization. I can't imagine life without TriNet at this point. I'm quick to point out the benefits to other similar type organizations we work with.
Rebecca Coyle profile photo

Return on Investment

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available
  • TriNet allows me to hire people with the experience in the field we support while knowing the HR compliance, payroll, etc. are being complied with. Previously, it was a person attempting to fit into this role with limited to no experience.
  • We are a small organization ~15 employees but have employees in nine states. Without TriNet, I wouldn't be able to hire the talent I have been able to hire, offer competitive benefits, or comply with nine different state regulations.
Rebecca Coyle profile photo

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP TotalSource More Information

TriNet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

TriNet More Information