What users are saying about
16 Ratings

TriNet

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Top Rated
500 Ratings
16 Ratings
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Score 6.8 out of 101

TriNet

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Top Rated
500 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

TriNet

Overall TriNet provides a good solution, but is expensive. Their technology could improve as well. They released a new HRPassport site, and it was obvious they didn't test it well as there were several obvious defects. Certain features don't work as well as the old site
Jeff Borgerding profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
TriNet
7.1
Employee demographic data
ADP TotalSource
7.3
TriNet
7.2
Employment history
ADP TotalSource
8.3
TriNet
6.9
Job profiles and administration
ADP TotalSource
7.7
TriNet
6.1
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
TriNet
7.1
Organizational charting
ADP TotalSource
8.5
TriNet
6.7
Organization and location management
ADP TotalSource
7.4
TriNet
7.5
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
TriNet
8.4

Payroll Management

ADP TotalSource
8.7
TriNet
8.4
Pay calculation
ADP TotalSource
8.4
TriNet
8.9
Support for external payroll vendors
ADP TotalSource
9.7
TriNet
8.0
Benefit plan administration
ADP TotalSource
8.7
TriNet
8.8
Direct deposit files
ADP TotalSource
9.0
TriNet
8.9
Salary revision and increment management
ADP TotalSource
9.3
TriNet
8.1
Reimbursement management
ADP TotalSource
7.0
TriNet
7.4

Leave and Attendance Management

ADP TotalSource
8.5
TriNet
8.7
Approval workflow
ADP TotalSource
8.0
TriNet
8.7
Balance details
ADP TotalSource
8.5
TriNet
8.7
Annual carry-forward and encashment
ADP TotalSource
9.0
TriNet
8.6

Employee Self Service

ADP TotalSource
8.3
TriNet
8.0
View and generate pay and benefit information
ADP TotalSource
8.7
TriNet
8.8
Update personal information
ADP TotalSource
8.7
TriNet
8.7
View company policy documentation
ADP TotalSource
8.0
TriNet
7.4
Employee recognition
ADP TotalSource
8.0
TriNet
7.5
View job history
ADP TotalSource
8.4
TriNet
7.8

Asset Management

ADP TotalSource
8.0
TriNet
1.0
Tracking of all physical assets
ADP TotalSource
8.0
TriNet
1.0

HR Reporting

ADP TotalSource
8.0
TriNet
6.4
Report builder
ADP TotalSource
8.0
TriNet
6.3
Pre-built reports
ADP TotalSource
8.0
TriNet
6.3
Ability to combine HR data with external data
ADP TotalSource
8.0
TriNet
6.5

Onboarding

ADP TotalSource
8.8
TriNet
7.6
New hire portal
ADP TotalSource
8.6
TriNet
8.6
Manager tracking tools
ADP TotalSource
9.0
TriNet
6.6

Performance and Goals

ADP TotalSource
7.0
TriNet
6.9
Corporate goal setting
ADP TotalSource
6.0
TriNet
7.2
Individual goal setting
ADP TotalSource
8.0
TriNet
6.8
Line-of sight-visibility
ADP TotalSource
6.0
TriNet
6.8
Performance tracking
ADP TotalSource
8.0
TriNet
6.9

Performance Management

ADP TotalSource
7.6
TriNet
7.2
Performance plans
ADP TotalSource
6.0
TriNet
7.2
Performance improvement plans
ADP TotalSource
9.0
TriNet
7.3
Review status tracking
ADP TotalSource
7.0
TriNet
7.1
Review reminders
ADP TotalSource
8.0
TriNet
7.0
Multiple review frequency
ADP TotalSource
8.0
TriNet
7.2

Succession Planning

ADP TotalSource
7.0
TriNet
7.7
Create succession plans/pools
ADP TotalSource
7.0
TriNet
Candidate ranking
ADP TotalSource
7.0
TriNet
8.2
Candidate search
ADP TotalSource
8.0
TriNet
7.5
Candidate development
ADP TotalSource
6.0
TriNet
7.5

Recruiting / ATS

ADP TotalSource
7.4
TriNet
7.2
Job Requisition Management
ADP TotalSource
6.0
TriNet
7.2
Company Website Posting
ADP TotalSource
8.0
TriNet
5.5
Publish to Social Media
ADP TotalSource
7.0
TriNet
6.9
Job Search Site Posting
ADP TotalSource
9.0
TriNet
7.0
Duplicate Candidate Prevention
ADP TotalSource
6.0
TriNet
9.1
Applicant Tracking
ADP TotalSource
7.0
TriNet
7.1
Notifications and Alerts
ADP TotalSource
9.0
TriNet
7.5

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Employment data collection. HR Compliance.
  • Variety of healthcare insurance options.
Jeff Borgerding profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • The service is a bit expensive but that is relative to what it would cost us to do the things in-house or with another vendor.
  • The reporting is OK but traditionally CFOs like easy access to YTD payroll registers to tie out wages. TriNet does not give us access to the quarterly Federal and State filings (941s) because that is done as part of a larger group. In some cases the reporting could be a bit easier to understand. In the menu now there are about 18 choices and not all of them are used or useful. They should take a hard look at who uses what on a regular basis and narrow down the choices to prevent information overload.
Walter Tendler profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
TriNet8.5
Based on 12 answers
It is getting expensive for the quality. The systems continue to disappoint.
Taryn Howard profile photo

Usability

No score
No answers yet
No answers on this topic
TriNet7.5
Based on 204 answers
The platform takes a little training but once a user has done it a few times, it is fairly intuitive in terms of navigation. Also, TriNet makes sure you get early warning about things that need action through both messages on the platform and advance email.
Walter Tendler profile photo

Support

No score
No answers yet
No answers on this topic
TriNet8.1
Based on 291 answers
Things do not always work perfectly and I have run into scenarios where I need help (leave of absence with partial pay or no pay for injury, maternity or paternity). I have always been able to get help with things when I need it on a timely basis. I have also needed to get an employee their health benefits card quickly and TriNet made that possible.
Walter Tendler profile photo

Implementation

No score
No answers yet
No answers on this topic
TriNet8.7
Based on 7 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz profile photo

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
TriNet does much more than Paychex.
Walter Tendler profile photo

Return on Investment

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available
  • It depends on the way your question is interpreted. Our use of TriNet is mainly addressed to payroll management questions in the US so, if we agree that an effective job in that respect is crucial for company business objectives, my answer would be yes, TriNet has always had a very positive impact on our business objectives. Obviously, this is just a component of the broader HR management range of issues that a company has to deal with but this would imply a larger use of TriNet's services that we don't need.
Marco Caremi profile photo

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP TotalSource More Information

TriNet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

TriNet More Information