ADP Workforce Now vs. Salesforce Spiff

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Salesforce Spiff
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.
$900
per year per user
Pricing
ADP Workforce NowSalesforce Spiff
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
Spiff
$75
per month (billed annually) per user
Offerings
Pricing Offerings
ADP Workforce NowSalesforce Spiff
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowSalesforce Spiff
Considered Both Products
ADP Workforce Now

No answer on this topic

Salesforce Spiff
Chose Salesforce Spiff
Spiff is much easier to use than Salesforce. While Salesforce has other integrations and functionality that I don't find in Spiff, there is too much data to look at in Salesforce. It can be really overwhelming where Spiff is a simple solution for my company's challenges.
Top Pros
Top Cons
Features
ADP Workforce NowSalesforce Spiff
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1021 Ratings
4% below category average
Salesforce Spiff
-
Ratings
Employee demographic data8.1901 Ratings00 Ratings
Employment history8.2937 Ratings00 Ratings
Job profiles and administration7.9889 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4916 Ratings00 Ratings
Organizational charting6.7641 Ratings00 Ratings
Organization and location management7.5702 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.4648 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1033 Ratings
2% below category average
Salesforce Spiff
-
Ratings
Pay calculation8.6994 Ratings00 Ratings
Support for external payroll vendors7.2389 Ratings00 Ratings
Off-cycle/On-Demand payment7.8293 Ratings00 Ratings
Benefit plan administration7.9796 Ratings00 Ratings
Direct deposit files8.6982 Ratings00 Ratings
Salary revision and increment management7.7768 Ratings00 Ratings
Reimbursement management7.4467 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
843 Ratings
7% below category average
Salesforce Spiff
-
Ratings
Approval workflow7.8765 Ratings00 Ratings
Balance details7.6798 Ratings00 Ratings
Annual carry-forward and encashment7.5646 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1013 Ratings
3% below category average
Salesforce Spiff
-
Ratings
View and generate pay and benefit information8.2976 Ratings00 Ratings
Update personal information8.5967 Ratings00 Ratings
View company policy documentation8.1781 Ratings00 Ratings
Employee recognition7.0364 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
Salesforce Spiff
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
7.0
943 Ratings
9% below category average
Salesforce Spiff
-
Ratings
Report builder7.3926 Ratings00 Ratings
Pre-built reports7.5922 Ratings00 Ratings
Ability to combine HR data with external data6.1549 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
115 Ratings
14% below category average
Salesforce Spiff
-
Ratings
New hire portal7.4111 Ratings00 Ratings
Manager tracking tools6.691 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
309 Ratings
5% below category average
Salesforce Spiff
-
Ratings
Corporate goal setting7.9238 Ratings00 Ratings
Individual goal setting7.9289 Ratings00 Ratings
Line-of sight-visibility7.5236 Ratings00 Ratings
Performance tracking7.9282 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
400 Ratings
9% below category average
Salesforce Spiff
-
Ratings
Performance plans7.3359 Ratings00 Ratings
Performance improvement plans7.2307 Ratings00 Ratings
Review status tracking7.5364 Ratings00 Ratings
Review reminders7.2377 Ratings00 Ratings
Multiple review frequency7.2312 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
Salesforce Spiff
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
Salesforce Spiff
-
Ratings
Job Requisition Management7.5365 Ratings00 Ratings
Company Website Posting8.1357 Ratings00 Ratings
Publish to Social Media7.0286 Ratings00 Ratings
Job Search Site Posting7.2320 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.0361 Ratings00 Ratings
Notifications and Alerts8.2382 Ratings00 Ratings
Sales ICM
Comparison of Sales ICM features of Product A and Product B
ADP Workforce Now
-
Ratings
Salesforce Spiff
8.3
202 Ratings
8% above category average
Sales compensation plan creation00 Ratings8.9153 Ratings
Complex sales crediting00 Ratings8.0140 Ratings
Sales compensation process automation00 Ratings8.3181 Ratings
Incentive auditing/regulation compliance00 Ratings9.0114 Ratings
Sales compensation dashboards & forecasting00 Ratings8.9176 Ratings
Incentive modeling00 Ratings8.3128 Ratings
Agile incentive strategy00 Ratings8.1108 Ratings
ICM mobile visibility00 Ratings7.1102 Ratings
Best Alternatives
ADP Workforce NowSalesforce Spiff
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Everstage
Everstage
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Everstage
Everstage
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowSalesforce Spiff
Likelihood to Recommend
8.2
(1088 ratings)
8.6
(218 ratings)
Likelihood to Renew
7.3
(82 ratings)
8.2
(8 ratings)
Usability
5.3
(79 ratings)
8.7
(207 ratings)
Availability
7.3
(14 ratings)
9.1
(4 ratings)
Performance
6.4
(13 ratings)
9.1
(4 ratings)
Support Rating
7.0
(462 ratings)
4.8
(6 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
9.1
(2 ratings)
Implementation Rating
5.3
(34 ratings)
6.9
(5 ratings)
Configurability
6.4
(10 ratings)
9.1
(1 ratings)
Ease of integration
6.1
(8 ratings)
9.1
(2 ratings)
Product Scalability
7.4
(750 ratings)
8.5
(4 ratings)
Vendor post-sale
5.2
(8 ratings)
9.1
(2 ratings)
Vendor pre-sale
6.1
(8 ratings)
9.1
(2 ratings)
User Testimonials
ADP Workforce NowSalesforce Spiff
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
Salesforce
Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Salesforce
  • It syncs with your internal systems to show how much you have sold during the current period.
  • It tells you how much you should expect to get paid based on your sales.
  • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
  • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
Salesforce
  • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
  • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
  • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
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Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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Salesforce
I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
Read full review
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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Salesforce
Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
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Reliability and Availability
ADP
ADP outages are very rare
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Salesforce
In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
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Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
Salesforce
Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
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Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
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Salesforce
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
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In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
Salesforce
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Salesforce
The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
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Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Salesforce
I wasnt invovled but I heard it went smoothly!
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Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
Salesforce
It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
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Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
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Salesforce
We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
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Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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Salesforce
  • This has increased our turn around time and expense in preparing commission payments
  • This has allowed us to decrease expense related to processing commissions
  • This has increased transparency within the sales teams but at the same time, alot of individuals are overwhelmed with the amount of visibility. There really is a fine line on what is to much for some people.
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

Salesforce Spiff Screenshots

Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of commission-related data fueling into Spiff’s Commission Engine.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.