Airbase vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airbase
Score 8.2 out of 10
N/A
Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.N/A
Tipalti
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
AirbaseTipalti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AirbaseTipalti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
AirbaseTipalti
Considered Both Products
Airbase

No answer on this topic

Tipalti
Chose Tipalti
We originally selected Tipalti based on their ability to manage multi-entity subsidiary AP management, but improvements to the software haven't been as great or as quick as we would have hoped.
Chose Tipalti
I love how Tipalti has the early-payment offer option which allows payees to be able to accept or request their payment earlier than the due date. The early-payment offer option is also a good ROI for companies as a percentage of the fees deducted for the payee goes to the …
Top Pros
Top Cons
Features
AirbaseTipalti
Payment Management
Comparison of Payment Management features of Product A and Product B
Airbase
8.3
18 Ratings
31% above category average
Tipalti
8.8
47 Ratings
37% above category average
Customizable Approval Policies9.017 Ratings9.437 Ratings
Financial Document Management8.116 Ratings8.432 Ratings
Payment Status Tracking8.717 Ratings9.145 Ratings
Payment Audit Trail8.616 Ratings8.639 Ratings
Duplicate Bill Detection8.315 Ratings7.940 Ratings
Advanced OCR7.514 Ratings8.834 Ratings
Electronic Funds Transfer8.214 Ratings9.335 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Airbase
8.5
16 Ratings
43% above category average
Tipalti
8.5
42 Ratings
43% above category average
Automated Accounts Payable Processes8.516 Ratings8.639 Ratings
Vendor Management8.515 Ratings8.740 Ratings
Tax Form Preparation00 Ratings8.122 Ratings
Best Alternatives
AirbaseTipalti
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AirbaseTipalti
Likelihood to Recommend
8.5
(22 ratings)
9.0
(86 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.3
(3 ratings)
Usability
8.1
(8 ratings)
7.0
(62 ratings)
Availability
7.0
(1 ratings)
9.1
(1 ratings)
Performance
8.0
(1 ratings)
8.2
(1 ratings)
Support Rating
8.0
(2 ratings)
8.5
(13 ratings)
Online Training
9.0
(1 ratings)
7.4
(2 ratings)
Implementation Rating
8.0
(1 ratings)
7.4
(2 ratings)
Configurability
-
(0 ratings)
7.4
(2 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(1 ratings)
6.4
(1 ratings)
Product Scalability
8.0
(1 ratings)
6.4
(1 ratings)
Professional Services
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
AirbaseTipalti
Likelihood to Recommend
Airbase
Airbase is suitable for companies that don't have very many legal entities. The features for multi-entity companies are inefficient, often requiring the user to look at only one entity at a time. That, coupled with requiring the company to prefund money into an Airbase account in order to use a physical corporate card or virtual card can be burdensome. Prefunding requires that you maintain cash in Airbase in order for the credit cards to be used, which in reality, is more like a debit card. And when using multiple entities, you have to have money in separate accounts. Therefore, you have to constantly monitor if you're balances are sufficient. There is a feature to auto load funds when the balance reaches a certain threshold, however, the loading of funds takes 5 business days. It was almost impossible to predict at what point wallet loads needed to be initiated, and therefore required a significant sum of cash to sit in Airbase accounts. There were instances where significant costs would come up, and our employees were unable to pay for them because the cash ran too low before the wallet load was completed.
Read full review
Tipalti
I've been doing accounting for businesses as part of the staff for 30 years. Finally, someone figured out how to improve the tired / old fashioned AP process. Tipalti is the best tool you can implement whether you are remote, hybrid, or office based. Amazing efficiency gained with this app / tool.
Read full review
Pros
Airbase
  • Uploading receipts is seamless and easy! I hardly ever have issues with this and the doc reader seems to work very well.
  • Being able to see who needs to approve my reimbursement requests and adding notes/comments to reach out for questions or bump them as a reminder is a great feature.
  • Email notifications are helpful and timely of knowing when an approver has approved my reports.
Read full review
Tipalti
  • Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
  • System is almost always working efficiently, very few incidents that slow me down.
  • System is incredibly user friendly. I was able to learn it pretty quickly.
Read full review
Cons
Airbase
  • The Airbase Invoice date syncs with the accounting system's current month date if the previous month is closed.
  • Split expenses and attendees' departmental expense recording. We are currently collaborating with Airbase for a different look and applicability of this functionality.
  • More filters to be added into the report creation and export.
Read full review
Tipalti
  • In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
  • Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
  • For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
  • If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
Read full review
Likelihood to Renew
Airbase
Airbase is a great solution, especially for smaller companies without an ERP that has an AP module. If an ERP was implemented, Airbase would be less valuable.
Read full review
Tipalti
Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
Read full review
Usability
Airbase
See previous comments about some UI/UX features that can be improved: - Can't see full merchant name or approver in the desktop "Reimbursements" screen - Can't see or filter expenses by "Purpose" as a user - Receipt mgmt and submission in app could be less clunky
Read full review
Tipalti
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
Read full review
Reliability and Availability
Airbase
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
Read full review
Tipalti
Tipalti has always been responsive to our questions and concerns.
Read full review
Performance
Airbase
Pages load fairly quickly - there are times where clearing the cache is necessary for the platform to function correctly.
Read full review
Tipalti
No issues here. Generally has been pretty fast.
Read full review
Support Rating
Airbase
The customer support offered by Airbase has been top-notch; we could not have asked for anything more. They were accommodating during the onboarding process. They have always been quick to respond to any issue that we have faced. We get the sense that they are well-run and organized company.
Read full review
Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
Read full review
Online Training
Airbase
Very effective training, fully educated admin users who were then able to train other users.
Read full review
Tipalti
Tipalti provides great How to online guide
Read full review
Implementation Rating
Airbase
The Airbase team was very helpful in importing our .csv files from our previous system. They provided a great overview of the system for the rest of the company and everyone got up to speed quickly.
Read full review
Tipalti
Implementation went smooth as we used and tested everything in the sandbox first
Read full review
Alternatives Considered
Airbase
We chose Airbase for the virtual cards and cashback. Having complete control over our software spending via virtual cards was important to us for several reasons, including security, audit, budgetary, etc. We knew it had functions for expenses and bill payments, so we thought we would switch to them, but we were slow to do so. We would have switched sooner if we had known how good these functions were and that they were better than their counterparts.
Read full review
Tipalti
SAP Concur did not have consistent invoice entry. Depending on who at SAP Concur entered your invoice, the vendor could be incorrect, the vendor number could be missing a digit, the amount of the invoice entered wrong, etc. We had too many issues with SAP Concur because they did not use OCR for invoice entry. Too many mistakes were caught during the invoice review process. Also, determining the stage an invoice was in was impossible to determine. You couldn't just search by invoice number one time, you had to search in all stages (invoice uploaded, invoice review, invoice processed). Another huge problem was that we used another software to make payments on the invoices. SAP Concur would fail sometimes on extracting an invoice to sync with our other software. We would not receive notification of the failure. Most times we would hear from a vendor that we did not make a payment and discover at that time that the invoice failed to sync with the system. If we reviewed the statement, we would have to check in two systems to see if it made it through both systems. With Tipalti, you only need to check with their system.
Read full review
Contract Terms and Pricing Model
Airbase
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
Read full review
Scalability
Airbase
It is very scalable among different departments in one company. We have not tried to use it yet with multiple entities so I cannot speak to that experience.
Read full review
Tipalti
We were given the option of only one integration.
Read full review
Return on Investment
Airbase
  • With Airbase, we are able to cut down on costly late fees with total insight into spending limits
  • With approval workflows, we're able to cut down on uneccesary spending that can plague a budget
  • With Airbase's Support Team, we feel like true partners
Read full review
Tipalti
  • It has been a huge time save on trying to search for invoices in my google folders
  • It has been a huge money save in finding duplicate invoices on multiple times
  • It has been a big time save on being able to figure out why a bill isn't approved and who needs to still approve it
Read full review
ScreenShots

Airbase Screenshots

Screenshot of Guided ProcurementScreenshot of the Airbase mobile app, which enables users to approve expenses.Screenshot of spend requests and approvals.Screenshot of Virtual CardsScreenshot of spend can be viewed in real time.Screenshot of Integrates with NetSuite.

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal