Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Solr
Score 8.7 out of 10
N/A
Apache Solr is an open-source enterprise search server.N/A
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Splunk Observability Cloud
Score 8.4 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$180
per year per host
Pricing
Apache SolrNew RelicSplunk Observability Cloud
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
Apache SolrNew RelicSplunk Observability Cloud
Free Trial
NoNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache SolrNew RelicSplunk Observability Cloud
Considered Multiple Products
Apache Solr

No answer on this topic

New Relic
Chose New Relic
New Relic continuously focusing on Open Telemetry and agentic AI integrations which is helping users to focus on the latest technology and as we all know that in future Observability will be mostly on OTel concept and AI driven and New Relic focusing on those area.
Apart from …
Chose New Relic
Tracing of the services calls between the entire components in the architecture is good and easy to understand.
Dashboarding building process is simple.
UI is simple.
Chose New Relic
Because of its easy to use, its good features, value for money.
Chose New Relic
We find it important to frequently (yearly) re-evaluate the efficacy of the toolset we provide to our organization to ensure we're meeting engineering needs and staying informed about the latest trends. Each year, New Relic keeps coming out on top. When new technology comes on …
Splunk Observability Cloud
Chose Splunk Observability Cloud
I selected Splunk Observability Cloud because it focused so much on OTEL standards which will help us in future as OTEL is covering most of the observability standards. And also it has the best Kubernetes observability as I already explained it has several predefined dashboards …
Chose Splunk Observability Cloud
The use of a single integration and definition of custom metrics, and tags is a great advantage. The ability to use SignalFlow to observe metrics in addition to the vast number of out-of-the-box dashboards is also excellent.
Best Alternatives
Apache SolrNew RelicSplunk Observability Cloud
Small Businesses
Yext
Yext
Score 7.9 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Guru
Guru
Score 9.6 out of 10
Logz.io
Logz.io
Score 8.5 out of 10
Logz.io
Logz.io
Score 8.5 out of 10
Enterprises
Guru
Guru
Score 9.6 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Apache SolrNew RelicSplunk Observability Cloud
Likelihood to Recommend
8.0
(11 ratings)
7.9
(145 ratings)
7.7
(57 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
7.0
(2 ratings)
Usability
7.0
(1 ratings)
8.4
(11 ratings)
7.6
(16 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(7 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
Apache SolrNew RelicSplunk Observability Cloud
Likelihood to Recommend
Apache
Solr spins up nicely and works effectively for small enterprise environments providing helpful mechanisms for fuzzy searches and facetted searching. For larger enterprises with complex business solutions you'll find the need to hire an expert Solr engineer to optimize the powerful platform to your needs. Internationalization is tricky with Solr and many hosting solutions may limit you to a latin character set.
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New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
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Cisco
Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
Read full review
Pros
Apache
  • Easy to get started with Apache Solr. Whether it is tackling a setup issue or trying to learn some of the more advanced features, there are plenty of resources to help you out and get you going.
  • Performance. Apache Solr allows for a lot of custom tuning (if needed) and provides great out of the box performance for searching on large data sets.
  • Maintenance. After setting up Solr in a production environment there are plenty of tools provided to help you maintain and update your application. Apache Solr comes with great fault tolerance built in and has proven to be very reliable.
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
Read full review
Cisco
  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
Read full review
Cons
Apache
  • These examples are due to the way we use Apache Solr. I think we have had the same problems with other NoSQL databases (but perhaps not the same solution). High data volumes of data and a lot of users were the causes.
  • We have lot of classifications and lot of data for each classification. This gave us several problems:
  • First: We couldn't keep all our data in Solr. Then we have all data in our MySQL DB and searching data in Solr. So we need to be sure to update and match the 2 databases in the same time.
  • Second: We needed several load balanced Solr databases.
  • Third: We needed to update all the databases and keep old data status.
  • If I don't speak about problems due to our lack of experience, the main Solr problem came from frequency of updates vs validation of several database. We encountered several locks due to this (our ops team didn't want to use real clustering, so all DB weren't updated). Problem messages were not always clear and we several days to understand the problems.
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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Cisco
  • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
  • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
  • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
Read full review
Likelihood to Renew
Apache
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Cisco
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
Read full review
Usability
Apache
It takes some time to deploy and currectly maintein it. And also, to learn how to use and integrate in the enviroment as well. Once you get theses steps done, it usability is very simple, and almost of the time it don't require no further attention on it. Even for maintence, if you deploy it on a cluster mode, it is very reliable and easy to take one host down.
Read full review
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Read full review
Cisco
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
Read full review
Reliability and Availability
Apache
No answers on this topic
New Relic
Never observed an outage
Read full review
Cisco
No answers on this topic
Performance
Apache
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Cisco
No answers on this topic
Support Rating
Apache
No answers on this topic
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Cisco
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
Apache
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Cisco
Follow a training before starting.
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Alternatives Considered
Apache
We tried to use both Elasticsearch and Swiftype with Drupal 8 but there are currently no good modules that integrate Drupal with those solutions. So Solr was really the only option for a Drupal 8 web site. It's not as easy to learn or use as Swiftype, but in the end I think it will be a little less expensive and offer more customization and flexibility.
Read full review
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Cisco
Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
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Scalability
Apache
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Cisco
No answers on this topic
Return on Investment
Apache
  • It has enabled my organization to find information faster by being a one-stop service to search across content that were indexed from varying sources.
  • By using synonyms and usual lemmatizations / stemming, it enabled discovery of new content following every search.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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Cisco
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud