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Asana vs. Microsoft Project vs. Salesforce Agentforce Sales

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Asana

    Score8.5 out of 10
    N/AAsana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.

    $13.49

    per month per user

    Microsoft Project

    Score7.6 out of 10
    N/AMicrosoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

    $120

    per year per user

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    AsanaMicrosoft ProjectAgentforce Sales
    Editions & Modules
    Starter
    $13.49
    per month per user
    Advanced
    $30.49
    per month per user
    Enterprise
    Contact Sales
    Personal
    Free
    Project Server
    $0
    Planner Plan 1
    $10
    per month per user
    Planner and Project Plan 3
    $30
    per month per user
    Planner and Project Plan 5
    $55
    per month per user
    Project Standard 2024
    $679.99
    one-time fee per installation
    Project Professional 2024
    $1,129.99
    one-time fee per installation
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    AsanaMicrosoft ProjectAgentforce Sales
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.Plans are billed annually.
    More Pricing Information
    Community Pulse
    AsanaMicrosoft ProjectAgentforce Sales
    Considered Multiple Products
    Asana
    Chose Asana
    Asana had more useful features, is a more mature product and a better interface than Microsoft Planner while Microsoft Project was harder for the average person to learn and hit the ground running due to it complexity making Asana that nice middle ground for most persons to …
    Incentivized
    Chose Asana
    I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our …
    Incentivized
    Chose Asana
    We tried it as one my developers swore up and down how good it was at the startup... well it crashed in our office, since we didn't end up working the way they did. We are more of a dev ops company than a social media or open source
    Incentivized
    Chose Asana
    Todoist is basic.
    Incentivized
    Chose Asana
    I use Asana in a similar way to how I used Trello at a previous company. Asana is much more feature-rich than Trello. Once I discovered that I can work from boards (the format used by Trello) in Asana, it would be a tough sell to get me to ever switch back.

    Basecamp is the most …
    Incentivized
    Chose Asana
    Comparing to other not so complex project management solutions (which does not include Primavera, for example), Asana is way better due to the experience it provides to users and the alignment with the new trends of project management approaches such as Agile. Therefore, the …
    Incentivized
    Chose Asana
    I view Asana as a lightweight PM tool, more for task management and collaboration.
    Incentivized
    Chose Asana
    Trello is really just more on boards and the con with that is if you list lots of task under one headboard some tasks are buried from the view since the boards are a bit big. I like the list feature of Asana, especially for project management. Trello on the other is a great …
    Incentivized
    Chose Asana
    We had used Mavenlink in other departments but for the Design, Product Development and R&D teams, Asana made much more sense and we have not regretted the switch for them. The organization is key when forming ideas and doing a bunch of research, it is difficult to keep all of …
    Incentivized
    Chose Asana
    Record retention is greater with Asana.
    Incentivized
    Chose Asana
    We loved the fun design hacks (e.g., flying celebratory unicorns when you complete a task, Tab+B puts tabby cats on your screen temporarily; themed backgrounds). We're marketers–can you blame us?! But in all seriousness, we chose Asana over other similar products because of the …
    Incentivized
    Chose Asana
    Simplicity and speed. We will pick a selection of tools with the matching recommendation.
    Chose Asana
    Asana is much simpler to use that Microsoft Project or Zoho Projects. Anyone can jump in and start using the software. There are also tutorial videos available on their website if you need any sort of clarification. You also can't beat free or low cost, depending on how many …
    Chose Asana
    Trello - great but a bit young. Good integration points. I think it could be a good too to integrate with. Some people enjoy the KanBan type view and Asana doesn't have that currently.
    Basecamp - more project manager focused but also a good integration point.
    JIRA - Better for …
    Microsoft
    Chose Microsoft Project
    It has many advantages over Asana. It's cheaper but can still give effective presentations. Sharing information is easy and the support is great.
    Incentivized
    Chose Microsoft Project
    MS project stands up over Asana because it is more formal. When you realize that you need to submit a proposal to a huge company or federal organization, you must use the most complete software to do that. In addition, MS Project helps to integrate costs and human resources in …
    Incentivized
    Chose Microsoft Project
    Better suited for everyone in the team due to an existing partnership with Microsoft for access to other software suite provided by them.
    Incentivized
    Chose Microsoft Project
    Microsoft Project had the strongest integrations and Gantt chart qualities. As a team that uses Outlook, Skype, DevOps and the Office Suite, it became clear that Project suited our needs best. Additionally, testing found that the user interface and security features pleased …
    Incentivized
    Chose Microsoft Project
    Project is comprehensive and many project professionals are familiar with it, however the other tools are more business user friendly. Little training needed, Airtable and Trello are more intuitive so anyone can make updates and understand progress.
    Incentivized
    Chose Microsoft Project
    While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools …
    Incentivized
    Chose Microsoft Project
    I selected Microsoft project because we use many other Microsoft products. The advantage it has over competitors is the data visualization, which gives it a good return on investment. The project management tools are good, but other platforms have more features and integrations.
    Incentivized
    Chose Microsoft Project
    The strength it has is that it's the best complete solution for project planning. I would choose Microsoft Project over cloud solutions only if the requirements specify self-hosted solutions or that it allows integration with the AD and other corporate tools. But be prepared to …
    Incentivized
    Salesforce
    Chose Agentforce Sales
    Raiser's Edge, CSING. Those are the primary ones. There's no competition at all. I mean, in terms of tracking duplicate contact, I mean contacts ability to be secure and provide the right access for different levels. Salesforce was able to do that. Oh yeah. Yes. Whereas the …
    Incentivized
    Chose Agentforce Sales
    In the past we have used monday.com, which was better suited for a project management tool rather than a fully customizable CRM tool. We considered other options like Microsoft Dynamics 365, and HubSpot CRM, but ultimately decided to go with the best. HubSpot CRM's user …
    Incentivized
    Chose Agentforce Sales
    I have no alternative to compare as SF is all I have known for 7 years. The program we used prior to this, Smart Service, although I am far out of experience in using it, as I recall, superior based on setup, usability, integration, and especially cost. Salesforce has a …
    Incentivized
    Chose Agentforce Sales
    We actually first utilized SalesForce and then integrated Hubspot as part of our process. The Sales Team really loved SalesForce, but mostly because they came to know how to utilize it. However, within the marketing team, we found that Hubspot met our more direct marketing …
    Incentivized
    Chose Agentforce Sales
    Salesforce has a much more modern and user friendly interface than any other software product we've used or are using. This has caused us to slowly abandon the other platforms and finds ways to do it all in Salesforce. And because it's such a big platform, there's literally …
    Incentivized
    Chose Agentforce Sales
    Outreach is nowhere near the scale of SFDC but it is more friendly to use. Nothing really compares to SFDC. It is a beast in its own regards and they will be here for a long time
    Incentivized
    Chose Agentforce Sales
    Our fulfillment process used to run through Microsoft SharePoint. This was not ideal for many reasons - data management, automation, and unreliable hosting by Microsoft.
    Incentivized
    Chose Agentforce Sales
    My experience with other programs is limited. I have used a few other programs, such as Asana and PipelineDeals. This is far more comprehensive and gives the user the ability to customize it exactly to how they envision.
    Key User Insights
    Would buy again
    88%
    Would buy again
    98 Answers
    87%
    Would buy again
    41 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    86 Answers
    98%
    Delivers good value for the price
    42 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    107 Answers
    94%
    Happy with the feature set
    44 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    72 Answers
    100%
    Lived up to sales and marketing promises
    34 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    78 Answers
    89%
    Implementation went as expected
    34 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    AsanaMicrosoft ProjectAgentforce Sales
    Project Management
    Comparison of Project Management features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    8.5
    179 Ratings
    10% above category average
    Microsoft Project
    8.0
    111 Ratings
    4% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Task Management9.2179 Ratings8.2110 Ratings00 Ratings
    Resource Management8.1152 Ratings7.7107 Ratings00 Ratings
    Gantt Charts9.261 Ratings9.0107 Ratings00 Ratings
    Scheduling8.3162 Ratings8.5109 Ratings00 Ratings
    Workflow Automation9.2132 Ratings10.083 Ratings00 Ratings
    Team Collaboration9.4178 Ratings7.298 Ratings00 Ratings
    Support for Agile Methodology8.57 Ratings4.483 Ratings00 Ratings
    Support for Waterfall Methodology8.57 Ratings7.783 Ratings00 Ratings
    Document Management8.6150 Ratings9.077 Ratings00 Ratings
    Email integration8.7142 Ratings5.082 Ratings00 Ratings
    Mobile Access8.8149 Ratings10.067 Ratings00 Ratings
    Timesheet Tracking6.16 Ratings10.073 Ratings00 Ratings
    Change request and Case Management8.44 Ratings7.464 Ratings00 Ratings
    Budget and Expense Management7.377 Ratings7.486 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    6.7
    48 Ratings
    14% below category average
    Microsoft Project
    8.6
    79 Ratings
    11% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Project & financial reporting5.51 Ratings7.276 Ratings00 Ratings
    Integration with accounting software8.047 Ratings10.050 Ratings00 Ratings
    Quotes/estimates00 Ratings7.455 Ratings00 Ratings
    Invoicing00 Ratings10.045 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings00 Ratings8.6268 Ratings
    Workflow management00 Ratings00 Ratings8.6258 Ratings
    Territory management00 Ratings00 Ratings7.5211 Ratings
    Opportunity management00 Ratings00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings7.7243 Ratings
    Contract management00 Ratings00 Ratings8.0214 Ratings
    Quote & order management00 Ratings00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings00 Ratings8.3102 Ratings
    Call center management00 Ratings00 Ratings7.782 Ratings
    Help desk management00 Ratings00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings00 Ratings7.8238 Ratings
    Email marketing00 Ratings00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings00 Ratings7.078 Ratings
    Reporting00 Ratings00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings00 Ratings8.5247 Ratings
    Customizable reports00 Ratings00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    8.5
    251 Ratings
    11% above category average
    Custom fields00 Ratings00 Ratings9.0248 Ratings
    Custom objects00 Ratings00 Ratings8.7238 Ratings
    Scripting environment00 Ratings00 Ratings7.7175 Ratings
    API for custom integration00 Ratings00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings00 Ratings8.0158 Ratings
    Social engagement00 Ratings00 Ratings7.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings00 Ratings7.9212 Ratings
    Compensation management00 Ratings00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Asana and Microsoft Project and Salesforce Agentforce Sales
    Feature
    Asana
    -
    Ratings
    Microsoft Project
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings00 Ratings8.3231 Ratings
    Best Alternatives
    AsanaMicrosoft ProjectAgentforce Sales
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AsanaMicrosoft ProjectAgentforce Sales
    Likelihood to Recommend
    9.1
    (209 ratings)
    8.2
    (111 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    9.6
    (34 ratings)
    10.0
    (3 ratings)
    9.1
    (61 ratings)
    Usability
    8.8
    (37 ratings)
    8.7
    (9 ratings)
    8.4
    (166 ratings)
    Availability
    8.4
    (2 ratings)
    -
    (0 ratings)
    9.0
    (29 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (20 ratings)
    Support Rating
    5.0
    (42 ratings)
    8.2
    (34 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AsanaMicrosoft ProjectAgentforce Sales
    Likelihood to Recommend
    Asana
    The usability of Asana is broad since it's available in a variety of platforms that are widely used nowadays. I think that it would be great for people who are constantly on the move and switching devices, since it has allowed me to work from my phone, too. I also think that Asana has proven itself to handle a large quantity of work
    Read full review
    Microsoft
    Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Asana
    • Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time.
    • Available for free on Android and iPhone.
    • Asana has a simple and easy user interface
    Read full review
    Microsoft
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
    • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
    Incentivized
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Asana
    • Asana is not really a project management tool, it is good for simple projects only
    • UI has some glitches (doesn't save preferences, etc.)
    • Integration with other tools (Office 365, MS Project)
    • No reminders if the working period you entered is on holidays
    Incentivized
    Read full review
    Microsoft
    • Seems overly complicated for users sometimes in using Project and its functionalities
    • Hard to share files for those folks who do not have MS Project, and then have to print out for them
    • Can be confusing since it looks and feels like MS Excel
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Asana
    • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
    • Task management - Easy to view projects and their progress.
    • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
    • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
    • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
    Incentivized
    Read full review
    Microsoft
    I like using Microsoft Project. It simplifies building a schedule
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    Asana
    It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
    Incentivized
    Read full review
    Microsoft
    Microsoft
    Project is easy to operate because data could be inserted, changed and
    deleted like you are in an Excel timesheet. Besides, it provides a great
    level of automation beween his fields allowing few data changes. Also, its
    funcionalities are well defined and grouped in upper menus, so you can find a
    funcionality quickly
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Reliability and Availability
    Asana
    Working with Asana on a daily basis
    Read full review
    Microsoft
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    Asana
    No answers on this topic
    Microsoft
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Support Rating
    Asana
    I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
    Incentivized
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    Microsoft
    Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
    Incentivized
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    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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    In-Person Training
    Asana
    No answers on this topic
    Microsoft
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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    Online Training
    Asana
    No answers on this topic
    Microsoft
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Implementation Rating
    Asana
    No answers on this topic
    Microsoft
    I wasn't part of it so I don't know
    Incentivized
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    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Asana
    Asana is a top-tier project management software that helps us organize and track projects from start to finish. It allows us to apply tasks/to-dos to multiple projects without duplication, divide complex projects into smaller tasks, and track project progress. It also helps us organize work on Kanban boards or linear lists. It stands out from the crowd in a big way compared to the competition.
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    Microsoft
    While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Asana
    No answers on this topic
    Microsoft
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Scalability
    Asana
    I used this tool on a daily basis at work and it runs as a solid rock
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    Microsoft
    No answers on this topic
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Asana
    No answers on this topic
    Microsoft
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Asana
    • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
    • Easy to use - I can make the most of my time to get up (and stay) up and running.
    • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
    Incentivized
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    Microsoft
    • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
    • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
    • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
    Incentivized
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Asana Screenshots

    Screenshot of Product HomepageScreenshot of Team ConversationsScreenshot of Project CalendarsScreenshot of InboxScreenshot of List ProjectScreenshot of Portfolios

    Agentforce Sales Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot