What users are saying about
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Top Rated
320 Ratings
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312 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100

Paycor

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312 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Paycor

The lack of company support or response to inquiries makes this company a risk for anyone looking to adopt a HRIS/ Payroll system. There is not enough access to the back end of the program to be able to fix problems yourself and due to the lack of support or a dedicated person to reach out to, problems go on for a really long time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Paycor
7.6
Employee demographic data
Ascentis
8.0
Paycor
8.6
Employment history
Ascentis
7.9
Paycor
8.7
Job profiles and administration
Ascentis
7.7
Paycor
8.1
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Paycor
7.6
Organizational charting
Ascentis
6.5
Paycor
6.4
Organization and location management
Ascentis
7.6
Paycor
7.1
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Paycor
6.5

Payroll Management

Ascentis
8.3
Paycor
7.5
Pay calculation
Ascentis
8.5
Paycor
7.3
Support for external payroll vendors
Ascentis
7.7
Paycor
8.2
Off-cycle/On-Demand payment
Ascentis
8.3
Paycor
7.0
Benefit plan administration
Ascentis
7.7
Paycor
6.9
Direct deposit files
Ascentis
9.0
Paycor
8.7
Salary revision and increment management
Ascentis
8.1
Paycor
6.9
Reimbursement management
Ascentis
8.4
Paycor
7.6

Leave and Attendance Management

Ascentis
8.0
Paycor
5.0
Approval workflow
Ascentis
8.4
Paycor
5.9
Balance details
Ascentis
7.9
Paycor
4.6
Annual carry-forward and encashment
Ascentis
7.7
Paycor
4.5

Employee Self Service

Ascentis
8.2
Paycor
7.3
View and generate pay and benefit information
Ascentis
8.2
Paycor
7.2
Update personal information
Ascentis
8.6
Paycor
7.4
View company policy documentation
Ascentis
7.7
Paycor
6.4
Employee recognition
Ascentis
7.7
Paycor
8.4
View job history
Ascentis
8.6
Paycor
7.1

Asset Management

Ascentis
6.1
Paycor
9.0
Tracking of all physical assets
Ascentis
6.1
Paycor
9.0

HR Reporting

Ascentis
6.5
Paycor
4.9
Report builder
Ascentis
6.2
Paycor
4.7
Pre-built reports
Ascentis
7.0
Paycor
6.9
Ability to combine HR data with external data
Ascentis
6.4
Paycor
3.0

Onboarding

Ascentis
6.6
Paycor
8.0
New hire portal
Ascentis
6.8
Paycor
7.9
Manager tracking tools
Ascentis
6.4
Paycor
8.1

Performance and Goals

Ascentis
7.1
Paycor
7.6
Corporate goal setting
Ascentis
6.6
Paycor
7.3
Individual goal setting
Ascentis
7.4
Paycor
7.6
Line-of sight-visibility
Ascentis
7.3
Paycor
8.2
Performance tracking
Ascentis
6.9
Paycor
7.4

Performance Management

Ascentis
6.6
Paycor
7.0
Performance plans
Ascentis
6.6
Paycor
6.7
Performance improvement plans
Ascentis
6.7
Paycor
6.8
Review status tracking
Ascentis
7.1
Paycor
7.5
Review reminders
Ascentis
6.9
Paycor
7.5
Multiple review frequency
Ascentis
5.7
Paycor
6.4

Succession Planning

Ascentis
6.3
Paycor
9.1
Create succession plans/pools
Ascentis
6.3
Paycor
Candidate ranking
Ascentis
6.5
Paycor
Candidate search
Ascentis
6.1
Paycor
9.1
Candidate development
Ascentis
6.4
Paycor

Recruiting / ATS

Ascentis
6.6
Paycor
7.6
Job Requisition Management
Ascentis
7.0
Paycor
6.7
Company Website Posting
Ascentis
7.0
Paycor
8.8
Publish to Social Media
Ascentis
6.9
Paycor
7.1
Job Search Site Posting
Ascentis
6.6
Paycor
6.7
Duplicate Candidate Prevention
Ascentis
6.7
Paycor
4.9
Applicant Tracking
Ascentis
6.5
Paycor
7.6
Notifications and Alerts
Ascentis
5.8
Paycor
5.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Paycor

  • One of Paycor's strengths is that they continually strive to meet the needs of their partner companies (customers). I can always count on them working to make things better and introducing updates and products users actually want and need.
  • Customer Service is another strength. They are timely, responsive, and strive to get you the right answer instead of guess.
  • Another strength is that Paycor wants to partner with its customers. As a customer, I do not feel that we are just another number. I feel as if they genuinely want to listen and value what I have to say. They offer a variety of avenues to share your feedback and concerns.
Tiffany Kramer | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Paycor

  • No dedicated account manager.
  • You will wait on hold for hours on the customer service line until you have to hang up and get back to your real job.
  • I have never received a single response to any of the 5+ support tickets I have opened through their email support line.
  • Will run reports using their existing templates and still get null values.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Paycor

Paycor 7.1
Based on 8 answers
We are very happy with the service we receive and the personal attention given to our organization by our support specialists! We are able to more then meet our needs in an economical way!
Anonymous | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 5.2
Based on 149 answers
Overall usability is solid and consistent for both direct users in HR and the occasional users by staff. My rating is less than a 10 due to the challenges with using the performance review portal of the system with its lack of customizable capabilities. Also, while there is a good variety of standard reports, the reporting module is often out of service and the use of the program to create your own custom reports is not user friendly
Michelle Coleman | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 6.2
Based on 86 answers
It is always pleasant to interface with the Payroll team. They are sharp and understand my issues, even though I don't always know how to articulate my questions or concerns. I have had no issues with any payroll matters and that is a very good thing.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Paycor

Paycor 6.4
Based on 28 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Susan Dudek | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Paycor

For our company size we evaluated this to be the best product for us at this time. The pricing and service provided is also a big factor. Very reasonable and we like the customer service you offer, there are always questions and trying to get solutions answered as we look at you for professional advice. That sets you apart from other businesses because we as a law firm also try to accommodate our clients too. This good business relationship is very important as we continue to grow and knowing you have our back
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Paycor

  • Managers have a better line of sight into their employees' time and can manage overtime more easily.
  • The actual time to do the payroll processing decreased from about 6 hours to under 1 hour.
  • The employee portal is easy to use and provides up-to-date information to each employee.
Nancy Flippin | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

Paycor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycor Editions & Modules

Edition
Basic$991
Essential$1491
Complete$1991
  1. per month
Additional Pricing Details

Rating Summary

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