Ascentis (discontinued) vs. Paycor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ascentis (discontinued)
Score 7.5 out of 10
N/A
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A
Paycor
Score 7.4 out of 10
N/A
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.N/A
Pricing
Ascentis (discontinued)Paycor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ascentis (discontinued)Paycor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Ascentis (discontinued)Paycor
Considered Both Products
Ascentis (discontinued)
Chose Ascentis (discontinued)
We like the Ascentis annual subscription model and customer service. We've had ADP in the past which had horrible customer service and high monthly fees.

Paycor
Chose Paycor
Connectivity of the time and payroll modules is great with Paycor. Has served our needs well and has grown with us over the last 13 years.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Ascentis (discontinued)Paycor
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Ascentis (discontinued)
7.1
150 Ratings
10% below category average
Paycor
7.9
299 Ratings
0% above category average
Employee demographic data6.7137 Ratings8.2255 Ratings
Employment history7.3140 Ratings8.1270 Ratings
Job profiles and administration6.9128 Ratings8.0256 Ratings
Workflow for transfers, promotions, pay raises, etc.6.7126 Ratings7.4254 Ratings
Organizational charting5.290 Ratings7.8204 Ratings
Organization and location management8.0109 Ratings7.8213 Ratings
Compliance data (COBRA, OSHA, etc.)8.8102 Ratings7.6189 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ascentis (discontinued)
7.8
125 Ratings
3% below category average
Paycor
8.1
312 Ratings
1% above category average
Pay calculation7.1115 Ratings8.4302 Ratings
Support for external payroll vendors6.162 Ratings8.25 Ratings
Off-cycle/On-Demand payment8.328 Ratings8.2115 Ratings
Benefit plan administration6.7108 Ratings7.4217 Ratings
Direct deposit files9.2100 Ratings8.6300 Ratings
Salary revision and increment management8.692 Ratings8.0255 Ratings
Reimbursement management8.851 Ratings8.164 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Ascentis (discontinued)
7.8
105 Ratings
4% below category average
Paycor
7.7
240 Ratings
5% below category average
Approval workflow7.999 Ratings8.0216 Ratings
Balance details7.099 Ratings7.7233 Ratings
Annual carry-forward and encashment8.484 Ratings7.6195 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Ascentis (discontinued)
7.0
153 Ratings
15% below category average
Paycor
8.1
299 Ratings
1% below category average
View and generate pay and benefit information7.8138 Ratings8.0276 Ratings
Update personal information8.6151 Ratings8.3281 Ratings
View company policy documentation5.4110 Ratings8.0209 Ratings
Employee recognition6.061 Ratings8.262 Ratings
View job history7.3108 Ratings8.1238 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Ascentis (discontinued)
5.8
33 Ratings
30% below category average
Paycor
8.3
99 Ratings
6% above category average
Tracking of all physical assets5.833 Ratings8.399 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Ascentis (discontinued)
6.4
147 Ratings
18% below category average
Paycor
6.7
267 Ratings
13% below category average
Report builder7.0144 Ratings6.7260 Ratings
Pre-built reports7.5142 Ratings7.1260 Ratings
Ability to combine HR data with external data4.673 Ratings6.4173 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Ascentis (discontinued)
5.1
98 Ratings
45% below category average
Paycor
8.0
250 Ratings
0% below category average
New hire portal5.398 Ratings8.2246 Ratings
Manager tracking tools4.976 Ratings7.7189 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Ascentis (discontinued)
7.2
57 Ratings
13% below category average
Paycor
7.7
117 Ratings
6% below category average
Corporate goal setting6.743 Ratings7.648 Ratings
Individual goal setting7.653 Ratings7.5111 Ratings
Line-of sight-visibility7.138 Ratings7.890 Ratings
Performance tracking7.250 Ratings7.9110 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Ascentis (discontinued)
6.0
63 Ratings
28% below category average
Paycor
7.2
147 Ratings
10% below category average
Performance plans5.659 Ratings7.4141 Ratings
Performance improvement plans5.650 Ratings7.1126 Ratings
Review status tracking5.857 Ratings7.0132 Ratings
Review reminders6.555 Ratings7.5131 Ratings
Multiple review frequency6.650 Ratings7.1112 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Ascentis (discontinued)
5.9
27 Ratings
30% below category average
Paycor
8.0
39 Ratings
1% above category average
Create succession plans/pools6.421 Ratings00 Ratings
Candidate ranking6.421 Ratings8.133 Ratings
Candidate search5.027 Ratings7.938 Ratings
Candidate development5.823 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Ascentis (discontinued)
5.5
89 Ratings
35% below category average
Paycor
8.3
142 Ratings
6% above category average
Job Requisition Management5.485 Ratings8.1116 Ratings
Company Website Posting5.279 Ratings8.1123 Ratings
Publish to Social Media5.659 Ratings8.1106 Ratings
Job Search Site Posting5.871 Ratings8.2114 Ratings
Duplicate Candidate Prevention5.657 Ratings8.2101 Ratings
Applicant Tracking5.783 Ratings8.2124 Ratings
Notifications and Alerts5.369 Ratings8.1131 Ratings
Best Alternatives
Ascentis (discontinued)Paycor
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ascentis (discontinued)Paycor
Likelihood to Recommend
7.2
(164 ratings)
7.3
(334 ratings)
Likelihood to Renew
6.3
(12 ratings)
9.8
(17 ratings)
Usability
7.6
(44 ratings)
7.8
(302 ratings)
Availability
6.7
(5 ratings)
10.0
(3 ratings)
Performance
7.1
(4 ratings)
10.0
(3 ratings)
Support Rating
8.2
(150 ratings)
4.9
(56 ratings)
In-Person Training
8.0
(1 ratings)
10.0
(1 ratings)
Online Training
8.3
(4 ratings)
9.3
(3 ratings)
Implementation Rating
8.3
(5 ratings)
9.1
(16 ratings)
Configurability
9.0
(1 ratings)
10.0
(3 ratings)
Ease of integration
3.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
6.7
(4 ratings)
10.0
(3 ratings)
Vendor post-sale
9.6
(3 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.6
(3 ratings)
10.0
(2 ratings)
User Testimonials
Ascentis (discontinued)Paycor
Likelihood to Recommend
Discontinued Products
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Read full review
Paycor, Inc
It's really great for us. Our payroll administrator retired and we decided to absorb that function within HR. Paycor takes care of the taxes and much of the extra details she had done previously allowing that transition to be possible. The software is easy to use and my managers have taken on more with timesheet review. If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!
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Pros
Discontinued Products
  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Read full review
Paycor, Inc
  • Scheduling for management is well organized and easily visualized to ensure proper coverage while avoiding overtime or being over staffed.
  • Scheduling for the employees is user friendly. Employees can easily request and view their time off. They can also view their schedule along with their team's at any time.
  • Payroll is very streamlined. With scheduling and payroll in the same system, everything can be quickly verified for accuracy. All time sheets are kept within the system and then easily processed for payroll.
Read full review
Cons
Discontinued Products
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Read full review
Paycor, Inc
  • Customer Service is atrocious. We've had 6 Customer Success Managers in less than 3 years-hard to develop any type of rhythm in addressing and solving problems. They also utilize a ticketing system to report issues, but there is little to no communication of when tickets are actually resolved and what the resolution was-requires a ton of prodding from the client to get answers to emails.
  • Integration with third party platforms (benefits for example) is also lacking. Issues are prevalent and take excessive time to resolve.
Read full review
Likelihood to Renew
Discontinued Products
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Read full review
Paycor, Inc
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
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Usability
Discontinued Products
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
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Paycor, Inc
Unfortunately, Paycor has a major system issue that in my opinion needs to totally be reconfigured. The benefit module is not accurate and does not work correctly. The EDI feeds do not work and took over a year to be implemented and still were not accurate
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Reliability and Availability
Discontinued Products
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
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Paycor, Inc
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
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Performance
Discontinued Products
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
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Paycor, Inc
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
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Support Rating
Discontinued Products
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
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Paycor, Inc
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
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In-Person Training
Discontinued Products
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Read full review
Paycor, Inc
No answers on this topic
Online Training
Discontinued Products
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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Paycor, Inc
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
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Implementation Rating
Discontinued Products
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Read full review
Paycor, Inc
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
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Alternatives Considered
Discontinued Products
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Read full review
Paycor, Inc
Paylocity was cumbersome and not very intuitive. I was constantly on the phone with them trying to figure out how to do something. I once called back 4 different times( because I didn’t believe the answer they gave me was how to do what I was asking), explained my problem the exact same way and got 4 different answers. So, I lost trust in the product and started looking for a product I could rely on.
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Scalability
Discontinued Products
Large acquisition would be very complicated, seems more appropriate for companies under 100
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Paycor, Inc
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
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Return on Investment
Discontinued Products
  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Read full review
Paycor, Inc
  • ACA - Great. It took us approximately two hours to complete, compared to the 40+ Hours it took us in previous years.
  • Timesheet maintenance- this takes more time than it did previously.
  • Reporting - Confusing and Difficult. Very little customization and has forced us to rely less on reports.
  • Performance- Supervisors are spending 20% less time on performance reviews due to the easy of answering the questions.
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ScreenShots

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.

Paycor Screenshots

Screenshot of Real-time data insights to make critical business decisions.Screenshot of Paycor expense reportingScreenshot of Recruiting processes streamlined in PaycorScreenshot of Workforce scheduling in PaycorScreenshot of Paycor's mobile app allows employees to punch in and out from their phonesScreenshot of Paycor Home Screen