What users are saying about
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404 Ratings
323 Ratings
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Score 7.8 out of 100

Paycor

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404 Ratings
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Score 6.5 out of 100

Feature Set Ratings

  • Ascentis (discontinued) ranks higher in 5 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting
  • Paycor ranks higher in 5 feature sets: Asset Management, Onboarding, Performance and Goals, Performance Management, Recruiting / ATS
  • Ascentis (discontinued) and Paycor are tied in 1 feature set: Succession Planning

Human Resource Management

7.5

Ascentis (discontinued)

75%
7.1

Paycor

71%
Ascentis (discontinued) ranks higher in 6/7 features

Employee demographic data

7.6
76%
137 Ratings
7.6
76%
170 Ratings

Employment history

7.8
78%
140 Ratings
7.7
77%
184 Ratings

Job profiles and administration

7.6
76%
128 Ratings
7.4
74%
168 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
7.2
72%
168 Ratings

Organizational charting

6.3
63%
90 Ratings
6.7
67%
125 Ratings

Organization and location management

7.9
79%
109 Ratings
6.5
65%
132 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
6.7
67%
125 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
7.9

Paycor

79%
Ascentis (discontinued) ranks higher in 6/7 features

Pay calculation

8.3
83%
115 Ratings
8.3
83%
213 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
8.2
82%
5 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
7.8
78%
47 Ratings

Benefit plan administration

7.7
77%
108 Ratings
6.8
68%
154 Ratings

Direct deposit files

9.2
92%
100 Ratings
8.4
84%
210 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
7.3
73%
178 Ratings

Reimbursement management

8.8
88%
51 Ratings
8.0
80%
13 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%
7.1

Paycor

71%
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
7.4
74%
135 Ratings

Balance details

7.8
78%
99 Ratings
7.2
72%
152 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
6.7
67%
126 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%
7.6

Paycor

76%
Ascentis (discontinued) ranks higher in 4/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
8.1
81%
181 Ratings

Update personal information

8.8
88%
151 Ratings
8.0
80%
185 Ratings

View company policy documentation

6.9
69%
110 Ratings
7.5
75%
138 Ratings

Employee recognition

7.1
71%
61 Ratings
6.7
67%
11 Ratings

View job history

8.5
85%
108 Ratings
7.8
78%
159 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%
6.1

Paycor

61%
Paycor ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
6.1
61%
62 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%
5.8

Paycor

58%
Ascentis (discontinued) ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
5.9
59%
169 Ratings

Pre-built reports

7.3
73%
142 Ratings
6.3
63%
171 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
5.3
53%
109 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%
7.2

Paycor

72%
Paycor ranks higher in 2/2 features

New hire portal

6.4
64%
98 Ratings
7.3
73%
159 Ratings

Manager tracking tools

6.1
61%
76 Ratings
7.1
71%
118 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%
7.1

Paycor

71%
Ascentis (discontinued) ranks higher in 2/4 features

Corporate goal setting

6.5
65%
43 Ratings
7.1
71%
9 Ratings

Individual goal setting

7.5
75%
53 Ratings
7.1
71%
63 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
7.0
70%
54 Ratings

Performance tracking

7.0
70%
50 Ratings
7.4
74%
65 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%
6.9

Paycor

69%
Paycor ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
7.0
70%
83 Ratings

Performance improvement plans

6.3
63%
50 Ratings
6.6
66%
76 Ratings

Review status tracking

6.7
67%
57 Ratings
7.0
70%
79 Ratings

Review reminders

7.0
70%
55 Ratings
7.1
71%
80 Ratings

Multiple review frequency

5.9
59%
50 Ratings
6.8
68%
66 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%
6.0

Paycor

60%
Ascentis (discontinued) ranks higher in 3/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
6.0
60%
5 Ratings

Candidate search

5.3
53%
27 Ratings
6.0
60%
6 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%
8.0

Paycor

80%
Paycor ranks higher in 7/7 features

Job Requisition Management

6.7
67%
85 Ratings
7.3
73%
61 Ratings

Company Website Posting

6.5
65%
79 Ratings
7.3
73%
62 Ratings

Publish to Social Media

6.5
65%
59 Ratings
7.5
75%
57 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
7.4
74%
56 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
7.6
76%
50 Ratings

Applicant Tracking

6.4
64%
83 Ratings
7.7
77%
63 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
7.5
75%
68 Ratings

Attribute Ratings

  • Ascentis (discontinued) is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • Paycor is rated higher in 5 areas: Likelihood to Renew, Availability, Performance, Online Training, Product Scalability

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
6.5

Paycor

65%
230 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
8.2

Paycor

82%
12 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings
7.3

Paycor

73%
198 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings
10.0

Paycor

100%
1 Rating

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings
10.0

Paycor

100%
1 Rating

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
4.8

Paycor

48%
91 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Paycor

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings
9.0

Paycor

90%
1 Rating

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings
7.7

Paycor

77%
32 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings
8.0

Paycor

80%
1 Rating

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Paycor

With Paycor it is very easy to process payroll (according to my payroll manager) lots of fields for data and customization the EDI department is really helpful and friendly reporting is easy to figure out and customizing reports is great we run 12 payrolls and transfer employees between payrolls is challenging and a lot of manual work (doesn't bring over deductions, etc.) ACA reporting is easy geofencing was great but now I believe we have to manually turn it on by employee sometimes I've waited over an hour for someone to answer the support calls.
Susan Anderson | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Paycor

  • Having all employee information in one place is one of the best things about Paycor.
  • When we have new documentation, we can easily have all employees sign to confirm they read and accept the changes made with a few simple uploads and clicks.
  • It has made our employee onboarding experience much more streamlined and efficient.
Anonymous | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Paycor

  • Increase the frequency with which our representative contacts us. Paycor moves at such a fast pace that our representative is always changing
  • After the first year, I think you should have a team meeting to go over how things are set up and make any necessary changes
Shayla Buechnert | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Paycor

Paycor 8.2
Based on 12 answers
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Anonymous | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 7.3
Based on 198 answers
I was able to experience this software and now know at this point
in time how much it has improved my performance and my co-worker's performance. Paycor has been a great aid for a project that just started; while I didn't use the full spectrum of tools that the software offers, I am one
hundred percent sure that it will make a positive change in any task force.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 10.0
Based on 1 answer
We have not experienced any availability issues
Anonymous | TrustRadius Reviewer

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 10.0
Based on 1 answer
All processes work quickly
Anonymous | TrustRadius Reviewer

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 4.8
Based on 91 answers
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Paycor

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Paycor

Paycor 9.0
Based on 1 answer
The training was easy to understand, and the Paycor tutorials are a great, easy reference.
Anonymous | TrustRadius Reviewer

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Paycor

Paycor 7.7
Based on 32 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Susan Dudek | TrustRadius Reviewer

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Paycor

We selected Paycor b/c we were looking for a more streamlined onboarding interface, a better self-service portal, an easier phone app, and we also track extensive payroll details in our GL. On all of these points, we've been disappointed with Paycor's performance (especially as compared to their promises during the sales process).
Anonymous | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Paycor

Paycor 8.0
Based on 1 answer
We haven't needed to scale
Anonymous | TrustRadius Reviewer

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Paycor

  • They handle all of the numbers and tax forms, things that I HATE doing!
  • I can run my payroll in less than 5 minutes because their portal puts all of the information at my fingertips.
  • I like relying on their professionals to deal with different tax and unemployment offices in different states. They know their stuff.
  • Paycor is not the cheapest service out there, but they deliver Cadillac service and performance on a Volkswagen budget.
Randall Putala | TrustRadius Reviewer

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