What users are saying about
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Top Rated
1434 Ratings
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Top Rated
5251 Ratings

Confluence

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Top Rated
1434 Ratings
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Score 8.2 out of 100

Slack

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Top Rated
5251 Ratings
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Score 9 out of 100

Likelihood to Recommend

Confluence

Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Hari kapse | TrustRadius Reviewer

Slack

It's great for keeping groups of people in touch and in sync, no matter the reason: a group of friends, a family, a small business, or a large business. My family even uses it to plan events, share funny pictures, or broadcast important family news. However, it's less appropriate for keeping contact between just two or three people, unless they're working on a complex project that could benefit from sectioning various conversations into specific channels.
Paul Ladd | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.5
Slack
8.0
Task Management
Confluence
7.7
Slack
7.8
Gantt Charts
Confluence
7.9
Slack
7.7
Scheduling
Confluence
7.2
Slack
7.3
Workflow Automation
Confluence
8.0
Slack
7.9
Mobile Access
Confluence
6.9
Slack
9.1
Search
Confluence
7.7
Slack
8.4
Visual planning tools
Confluence
7.5
Slack
8.0

Communication

Confluence
8.0
Slack
8.5
Chat
Confluence
6.4
Slack
9.7
Notifications
Confluence
8.6
Slack
9.2
Discussions
Confluence
7.9
Slack
9.2
Surveys
Confluence
7.0
Slack
7.8
Internal knowledgebase
Confluence
9.3
Slack
7.4
Integrates with GoToMeeting
Confluence
6.0
Slack
7.8
Integrates with Gmail and Google Hangouts
Confluence
9.3
Slack
8.9
Integrates with Outlook
Confluence
9.6
Slack
8.2

File Sharing & Management

Confluence
8.3
Slack
8.3
Versioning
Confluence
8.6
Slack
8.2
Video files
Confluence
7.7
Slack
8.4
Audio files
Confluence
8.0
Slack
8.6
Document collaboration
Confluence
8.6
Slack
8.0
Access control
Confluence
8.8
Slack
7.9
Advanced security features
Confluence
8.6
Slack
8.2
Integrates with Google Drive
Confluence
7.9
Slack
8.8
Device sync
Confluence
8.0
Slack
8.6

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Slack

  • Slack Channels for different groups of individuals for different initiatives.
  • It is very easy to sign up for and use as a tool - Intuitive.
  • The "Threads" feature is very helpful in NOT missing out any replies
  • Ability to Save convos that you might want to return to is very helpful
  • Screensharing with zero overhead
  • Connectivity with external vendors over slack
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
Anonymous | TrustRadius Reviewer

Slack

  • Searching can be improved - right now it's ungrouped. Have to do a more detailed search, which will then narrow the results.. Grouping allow look ahead to see if the results are relevant. e.g. by DMs, channels.
  • Notifications dont work in sync at times for mobile and desktop. Also not working in sync when switching over to mobile once away from desktop. Not consistent there.
Victor Tay | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Slack

Slack 9.3
Based on 14 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.7
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.1
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 7.1
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Slack

Slack 7.9
Based on 124 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.3
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Slack

In comparison to WhatsApp Business, Slack is a better option. One reason could be that I work in a software development organization rather than a manufacturing or sales one. Slack's interface is more user-friendly than Discord's. Microsoft Teams has more integration options and features to keep all communications organized. We can share many types of data in various ways, not just text. It simplifies data management and allows users to personalize the app. It also facilitates and streamlines collaboration.
Mst Rahima Khatun | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Slack

  • It brought improvements in the general communication of all my employees. Our company is medium-sized, and Slack allowed all sectors to have a much more complete interaction and can generate more constant planning.
  • During the COVID-19 problems, Slack was a piece of software that helped us stay connected as an online work team, without having to go to our work office.
  • The administration and planning of all areas of my company improved significantly.
Jessica Alvarez | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

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