Atlassian Confluence vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.0 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
TeamViewer
Score 8.5 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
Atlassian ConfluenceTeamViewer
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
ConfluenceTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceTeamViewer
Considered Both Products
Confluence

No answer on this topic

TeamViewer
Chose TeamViewer
CloudRerry Remote Assistant has some of the same functions as TeamViewer, but the interface is slightly more limited, and there are some features that don't work completely. One excellent feature that TeamViewer has is that computers can be shut down remotely and automatically …
Chose TeamViewer
I have the possibility to add devices as contacts with a user account. It's the chosen application to use in my department. The program is so lightweight and reliable.
Features
Atlassian ConfluenceTeamViewer
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
9% below category average
TeamViewer
-
Ratings
Task Management7.1125 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.289 Ratings00 Ratings
Mobile Access6.8116 Ratings00 Ratings
Search6.8155 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
0% below category average
TeamViewer
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings
Discussions7.6147 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
3% below category average
TeamViewer
-
Ratings
Versioning8.1135 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Atlassian Confluence
-
Ratings
TeamViewer
9.1
16 Ratings
4% below category average
Role-based user permissions00 Ratings9.116 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Atlassian Confluence
-
Ratings
TeamViewer
8.5
504 Ratings
4% below category average
File transfer00 Ratings8.6474 Ratings
Instant message00 Ratings8.3438 Ratings
Access to sleeping/powered-off computers00 Ratings7.6335 Ratings
Session record00 Ratings8.4337 Ratings
Annotations00 Ratings9.6101 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Atlassian Confluence
-
Ratings
TeamViewer
9.2
13 Ratings
0% above category average
Third-party software integrations00 Ratings9.213 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atlassian Confluence
-
Ratings
TeamViewer
9.4
23 Ratings
0% below category average
Attended device access00 Ratings9.523 Ratings
Unattended device access00 Ratings9.222 Ratings
Mobile device access00 Ratings8.923 Ratings
Virtual device access00 Ratings9.822 Ratings
Multiple-display support00 Ratings9.521 Ratings
Multiple concurrent sessions00 Ratings9.517 Ratings
Best Alternatives
Atlassian ConfluenceTeamViewer
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Stackby
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Score 9.1 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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Remote Desktop Manager
Score 9.4 out of 10
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User Ratings
Atlassian ConfluenceTeamViewer
Likelihood to Recommend
8.2
(174 ratings)
8.6
(559 ratings)
Likelihood to Renew
9.0
(21 ratings)
10.0
(64 ratings)
Usability
8.0
(61 ratings)
9.4
(57 ratings)
Availability
9.0
(3 ratings)
9.1
(5 ratings)
Performance
8.0
(5 ratings)
9.1
(5 ratings)
Support Rating
5.4
(25 ratings)
9.8
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
8.8
(4 ratings)
8.9
(115 ratings)
Configurability
6.0
(1 ratings)
9.1
(4 ratings)
Ease of integration
8.0
(4 ratings)
9.1
(5 ratings)
Product Scalability
8.0
(2 ratings)
9.1
(5 ratings)
Vendor post-sale
8.0
(1 ratings)
8.6
(5 ratings)
Vendor pre-sale
8.0
(1 ratings)
9.1
(5 ratings)
User Testimonials
Atlassian ConfluenceTeamViewer
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
TeamViewer
Where "TeamViewer" works well :- We mostly use TeamViewer to help Emplyees quickly access their office computers remotely, specially when they're working from Home or travelling. For Example - If someone forgets an important file or need to run software that's only on their office PC , TeamViewer lets them connect easily and keep working without delay. Its also super helpful for our IT team, - Instead of physically going around fixing issues, they can just connect remotely and fix the problems faster, which saves a lot of time. Where TeamViewer isn't great :- the mobile app can be slow and a bit clunky, making it tough to do anything complicated on the go. Also, for bigger teams, Important features like detailed reports and user management are only in the pricier plan. So, if you need advanced tools, TeamViewer might be a hard choice .
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
TeamViewer
  • TeamViewer makes remote access and gives us best remote experience during our scan in their network without any disruptions.
  • TeamViewer makes remote access and control extremely easy and reliable
  • Another strong feature is file transfer, which allows us to securely send patches, documents, or tools during a session
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
TeamViewer
  • It does not allow a free package for commercial purposes which can be substantial cost for some businesses
  • Being a remote access tool and not properly configured, it is very susceptible to security breaches
  • Being a heavy resource consumer makes it slow down order version systems and those that are not properly updated.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
Read full review
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
Read full review
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Atlassian
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
Atlassian
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
TeamViewer
TeamViewer is a one of kind solution that had a smooth and effective implementation process. We did not experience any challenges when implementing TeamViewer. Since the day of implementation, this remote access solution has been so effective and productive to our team members
Read full review
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
TeamViewer
First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, while with AnyDesk, you don't get. The mobile version of TeamViewer has almost the same options as the desktop version.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of where to connect to devices and provide remote support.Screenshot of the interface where all devices are a few clicks away.Screenshot of where to monitor and manage devices proactively.Screenshot of Screenshot of TeamViewer's IT asset tracking.