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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Hootsuite

    Score8.3 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $249

    per month per user

    Pricing
    Atlassian JiraHootsuite
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Standard
    $199
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $399
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    Atlassian JiraHootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.Plans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    Atlassian JiraHootsuite
    Considered Both Products
    Atlassian
    No answer on this topic
    Hootsuite
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    93%
    Would buy again
    328 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    92%
    Delivers good value for the price
    283 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    94%
    Happy with the feature set
    333 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    93%
    Lived up to sales and marketing promises
    280 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    98%
    Implementation went as expected
    316 Answers
    Features
    Atlassian JiraHootsuite
    Project Management
    Comparison of Project Management features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Hootsuite
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Hootsuite
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    7.0
    325 Ratings
    9% below category average
    Boolean keyword searches00 Ratings7.1213 Ratings
    Filtering out noise/spam00 Ratings6.4225 Ratings
    Sentiment analysis00 Ratings6.8225 Ratings
    Broad channel coverage00 Ratings7.8299 Ratings
    Publishing
    Comparison of Publishing features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    8.1
    448 Ratings
    1% below category average
    Content planning and scheduling00 Ratings9.0448 Ratings
    Audience targeting00 Ratings7.2305 Ratings
    Content optimization00 Ratings7.7369 Ratings
    Workflow management00 Ratings8.4380 Ratings
    Engagement
    Comparison of Engagement features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    7.6
    360 Ratings
    7% below category average
    Automated routing and prioritization00 Ratings7.5261 Ratings
    Customer interaction histories00 Ratings7.3281 Ratings
    Bulk actions00 Ratings7.8312 Ratings
    Marketing
    Comparison of Marketing features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    7.0
    339 Ratings
    10% below category average
    Lead generation00 Ratings6.6209 Ratings
    Content marketing00 Ratings7.6306 Ratings
    Paid media management00 Ratings6.8207 Ratings
    Campaigns and promotions00 Ratings6.8257 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    8.1
    439 Ratings
    3% below category average
    Twitter00 Ratings7.7394 Ratings
    Facebook00 Ratings8.6422 Ratings
    LinkedIn00 Ratings7.9370 Ratings
    Google+00 Ratings8.960 Ratings
    Instagram00 Ratings8.6377 Ratings
    Pinterest00 Ratings7.2183 Ratings
    YouTube00 Ratings7.6176 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    7.9
    361 Ratings
    2% above category average
    Campaign success analytics00 Ratings8.2334 Ratings
    Real-time tracking00 Ratings7.7336 Ratings
    Competitor analysis00 Ratings7.7232 Ratings
    Account management
    Comparison of Account management features of Atlassian Jira and Hootsuite
    Feature
    Atlassian Jira
    -
    Ratings
    Hootsuite
    7.9
    370 Ratings
    0% below category average
    Role-based user permissions & privileges00 Ratings8.3318 Ratings
    Mobile access00 Ratings7.5337 Ratings
    Best Alternatives
    Atlassian JiraHootsuite
    Small Businesses
    Any.do
    Score8 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraHootsuite
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.4
    (511 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    8.6
    (89 ratings)
    Usability
    7.8
    (79 ratings)
    8.3
    (150 ratings)
    Availability
    8.0
    (4 ratings)
    9.8
    (21 ratings)
    Performance
    8.0
    (2 ratings)
    9.8
    (19 ratings)
    Support Rating
    8.0
    (24 ratings)
    7.0
    (263 ratings)
    In-Person Training
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    9.0
    (17 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (39 ratings)
    Configurability
    8.0
    (1 ratings)
    7.2
    (3 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    7.6
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (18 ratings)
    User Testimonials
    Atlassian JiraHootsuite
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite presents my team everything we need to manage the social media function. Even writing the "what can be improved" section strained me, because there really isn't a whole lot to complain about. At this point, I (and my social media manager) need to explore the platform more, specifically OwlyGPT, campaigns, and listening. It's pretty much everything we need right now
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Hootsuite
    • Reporting. We are able to pull accurate and concise data points on our channels.
    • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
    • Creating content natively in the platform!
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Hootsuite
    • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
    • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
    • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Hootsuite
    I will give Hootsuite a rating of 10/10 because it has delivered measurable business impact through social media. It helps centralize and streamline content planning, approvals, scheduling, and reporting in one place. It has significantly reduced manual workload and improved team efficiency. We achieved higher engagement rates, faster customer response times, and improved lead quality through social channels. It has also helped us with centralized reporting across different social media channels.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Hootsuite
    Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Hootsuite
    HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Hootsuite
    Very easy to teach and learn
    Read full review
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Hootsuite
    Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate our social platforms into our existing CRM, which is a cost saver, but Hootsuite is social media-focused, so the set-up is easier.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Hootsuite
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
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    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Hootsuite
    • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
    • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
    Incentivized
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    ScreenShots

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.